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NVC - IVR Process Changed?

By callsignapollo in National Visa Center (Dept of State)

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callsignapollo Explorer

callsignapollo   1

Posted
Filed: IR-1/CR-1 Visa Country: Australia
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Posted

Hi All.

We received our NOA2 yesterday and as per recommendations in the guides, and wiki, we have been prepared to call up each day looking for our case number.

However, if you call (603) 334 0700, you can no longer "press 1" after selecting English.

Are you still able to reach the IVR or must you now go through an operator each time?

callsignapollo

[NVC]

08/AUG/2012 : Case arrived at NVC.

24/AUG/2012 : NVC Case Number received.

24/AUG/2012 : DS-3032 Emailed.

05/SEP/2012 : AOS Invoiced, DS-3032 received.

05/SEP/2012 : DS-3032 accepted.

06/SEP/2012 : IV Invoiced.

07/SEP/2012 : AOS and IV appear PAID.

10/SEP/2012 : AOS and IV packets mailed via UPS.

12/SEP/2012 : NVC received AOS and IV packets via UPS.

21/SEP/2012 : RFE (Birth Certificate. Notarized copy not accepted).

24/SEP/2012 : NVC received Birth Certificate (provided by Registry Office).

03/OCT/2012 : Case complete.

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dwheels76 Grand Master

dwheels76   5,468

Posted
Filed: Citizen (apr) Country: Nigeria
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Posted

Hi All.

We received our NOA2 yesterday and as per recommendations in the guides, and wiki, we have been prepared to call up each day looking for our case number.

However, if you call (603) 334 0700, you can no longer "press 1" after selecting English.

Are you still able to reach the IVR or must you now go through an operator each time?

callsignapollo

The AVR system was deactivated earlier this year. After 1 you just hold for a live person.

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Mark + Melissa Collaborator

Mark + Melissa   49

Posted
Filed: K-1 Visa Country: United Kingdom
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Posted

The AVR system was deactivated earlier this year. After 1 you just hold for a live person.

You just got it yesterday. Give them some mailing time - at least 3-4 days before you start calling. Your application will be bundled with others, then sent to NVC to be logged for the embassy and given a case number. This could take as long as 15 business days.

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callsignapollo Explorer

callsignapollo   1

Posted
Filed: IR-1/CR-1 Visa Country: Australia
 Timeline
  • Author
Posted (edited)

You just got it yesterday. Give them some mailing time - at least 3-4 days before you start calling. Your application will be bundled with others, then sent to NVC to be logged for the embassy and given a case number. This could take as long as 15 business days.

I understand. However, if it's automated, it's not going to bother anyone if I call up to check each day.

However, given that..

The AVR system was deactivated earlier this year.

..I will indeed wait a few days. I don't want to bother a live person every day so soon in the process.

Those guides need updating!

Edited by callsignapollo

[NVC]

08/AUG/2012 : Case arrived at NVC.

24/AUG/2012 : NVC Case Number received.

24/AUG/2012 : DS-3032 Emailed.

05/SEP/2012 : AOS Invoiced, DS-3032 received.

05/SEP/2012 : DS-3032 accepted.

06/SEP/2012 : IV Invoiced.

07/SEP/2012 : AOS and IV appear PAID.

10/SEP/2012 : AOS and IV packets mailed via UPS.

12/SEP/2012 : NVC received AOS and IV packets via UPS.

21/SEP/2012 : RFE (Birth Certificate. Notarized copy not accepted).

24/SEP/2012 : NVC received Birth Certificate (provided by Registry Office).

03/OCT/2012 : Case complete.

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JJ:( Enthusiast

JJ:(   0

Posted
Filed: Lift. Cond. (pnd) Country: Guyana
 Timeline
Posted

press one for english and wait for an operator to assist. I did it up to today.

Started Talking: 1998

Dated for 3 yrs, separated, & reunited after being apart for about 10yrs

Got married: Dec. 3rd, 2011

USCIS:

01/28/12 - I-130 Application filed and sent

02/07/12 - I-130 NOA1 Received neither email nor text.

07/12/12 - Received NOA2

NVC:

08/02/12 - Case number received

08/06/12 - Invoice ID Received

08/09/12 - Aos bill & Ds-3032 received

08/09/12 - AOS bill Paid

08/13/12 - Ds-3032 Accepted

08/15/12 - IV Bill received

08/15/12 - IV bill paid

08/23/12 - Case Completed

09/14/12 - Interview date:10/17/12

09/14/12 - checklist received

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