We Need Official Explanation & Solution from USCIS VSC

[TheWickerMan 5]

Dear VJs, it has been ridiculous that VSC has been huge delayed in processing K1 Visa while its official website still posting the normal processing time of 5 months. I am pretty sure there are hundreds of ppl have been waiting for more than 5 months. I would suggest that we petitioners unite together to write a letter to USCIS director Alejandro Mayorkas and ask USCIS for an official explanation of the huge delay at VSC, and they need to provide an appropriate solution to catch up. It is not fair that they are ruining and messing up our life without a clear statement. We cannot just sitting here in an endless waiting.

[kpatel 3]

I filed on 18th Jan 2012 for spouse visa and am still waiting for VSC to send an RFE or a Decision or any other thing. Please help us... its been almost 6.5 months now since i am waiting to see my husband, will i ever be able to see him again???

[dwheels76 5,466]

I filed on 18th Jan 2012 for spouse visa and am still waiting for VSC to send an RFE or a Decision or any other thing. Please help us... its been almost 6.5 months now since i am waiting to see my husband, will i ever be able to see him again???

Since you are in the 6 month and after have you requested a service request? You need to do that first thing monday morning.

[kpatel 3]

I did that (putting a service request) when i was around 5.5 months and received a reply after 3 days via email that they are still reviewing my file and i will recieve a decision or notice of other action within next 60 days. I also contacted senator/congressman but didnt hear anything back from them..yesterday i called USCIS again and as they have the records that i have put a service request they asked me to call back after those 60 days are over...now i dont see any other way i can find out the status

[dwheels76 5,466]

Dear VJs, it has been ridiculous that VSC has been huge delayed in processing K1 Visa while its official website still posting the normal processing time of 5 months. I am pretty sure there are hundreds of ppl have been waiting for more than 5 months. I would suggest that we petitioners unite together to write a letter to USCIS director Alejandro Mayorkas and ask USCIS for an official explanation of the huge delay at VSC, and they need to provide an appropriate solution to catch up. It is not fair that they are ruining and messing up our life without a clear statement. We cannot just sitting here in an endless waiting.

The 5 months is just their goal not anything that is written in stone. You have to realize that the VJ community is just a small percent of the Visa petitions that are processed. So if some get adjudicated under 5 months and some fall after it all balances out. Yes we have heard VSC is back logged. We at NVC are finding that painfully clear.

Even though I got NOA2 June 29 after 3 months and 1 week I been sitting at CSC since than. Just found out yesterday and an expedite now has been requested to send my case to NVC so a month after approval finally I am being sent where others approved before me are waiting for interviews.

All you can do is wait and after 6 months you can request a service request to see what is going on.

[dwheels76 5,466]

I did that (putting a service request) when i was around 5.5 months and received a reply after 3 days via email that they are still reviewing my file and i will recieve a decision or notice of other action within next 60 days. I also contacted senator/congressman but didnt hear anything back from them..yesterday i called USCIS again and as they have the records that i have put a service request they asked me to call back after those 60 days are over...now i dont see any other way i can find out the status

Don't let that 60, 90 days get you down. That's their standard script. What you can do is call tomorrow and when they answer immediately request a Tier 2 Supervisor. They are the ones who know whats up. They will see your service request and maybe maybe you will get like the nice lady I had and you will get some needed info. Doesn't hurt to call but you need tier too. Nit the regular operators. Heck the regular operator told me it can take 90 days for your case to get to NVC. Is she serious., LOL Call monday

[Darnell 8,478]

Here's a link to GoGo's phone/address book, in case you need it.

GoGo - http://www.visajourney.com/forums/topic/221091-uscis-contacts/page__p__3365596entry3365596

If I was gonna chase after these yahoos, I'd put big emphassis on glaring SERCO errors and computer problems.

FWIW, it may simply be that the Adjudicators are not tasked at 100 percent for I-129F adjudication.

[QueenE 174]

The 5 months is just their goal not anything that is written in stone. You have to realize that the VJ community is just a small percent of the Visa petitions that are processed. So if some get adjudicated under 5 months and some fall after it all balances out. Yes we have heard VSC is back logged. We at NVC are finding that painfully clear.

S

So even with all that your still a little under 5 months...

Even though I got NOA2 June 29 after 3 months and 1 week I been sitting at CSC since than. Just found out yesterday and an expedite now has been requested to send my case to NVC so a month after approval finally I am being sent where others approved before me are waiting for interviews.

All you can do is wait and after 6 months you can request a service request to see what is going on.

[islandgal 74]

Dear VJs, it has been ridiculous that VSC has been huge delayed in processing K1 Visa while its official website still posting the normal processing time of 5 months. I am pretty sure there are hundreds of ppl have been waiting for more than 5 months. I would suggest that we petitioners unite together to write a letter to USCIS director Alejandro Mayorkas and ask USCIS for an official explanation of the huge delay at VSC, and they need to provide an appropriate solution to catch up. It is not fair that they are ruining and messing up our life without a clear statement. We cannot just sitting here in an endless waiting.

I agree.

[P+J 47]

I agree.

as do I. But 194 days this Monday with no end in sight is getting concerning. It's a nightmare. I can't understand why this is being done to us all. There's absolutely no accountability and very little effort to communicate consistent information to those that have filed petitions. I've never seen anything like this anytime or anywhere. They have a way to stall or deflect any attempt to get answers or move this process along. It's like our petitions are a big joke, and they don't care. It's very depressing. They won't even let us do service requests at VSC. It took them 1.5 months just to move the processing date ahead 1 week..

Edited July 29, 2012 by Paul86

[islandgal 74]

as do I. But 194 days this Monday with no end in sight is getting concerning. It's a nightmare. I can't understand why this is being done to us all. There's absolutely no accountability and very little effort to communicate consistent information to those that have filed petitions. I've never seen anything like this anytime or anywhere. They have a way to stall or deflect any attempt to get answers or move this process along. It's like our petitions are a big joke, and they don't care. It's very depressing.

Absolutely outrageous. Where do I need to sign? Even more painful is seeing people at CSC with dates way past ours getting approvals.

Paul86, I hope you've called the Customer Service line and demanded a level 2 supervisor. You should've been processed long ago.

[j and c 8]

VSC is totally messed up and the only solution is to open a new service center and then promptly close VSC.

I encourage everyone to write their elected Representatives and Senators suggesting that VSC be closed.

There are just too many things wrongs with VSC to do anything other than close it.

It should never have been opened in its present location.

I would also argue that Family immigration matters concerning spouses, children, etc....are a basic human right and trump any man made law.

And certainly after paying such high fees, I expect some timely service....prompt and courteous service.

I don't work for those jack leg inbred fools; Unfortunately, I pay their salaries and they work for me.

[P+J 47]

Absolutely outrageous. Where do I need to sign? Even more painful is seeing people at CSC with dates way past ours getting approvals.

Paul86, I hope you've called the Customer Service line and demanded a level 2 supervisor. You should've been processed long ago.

Yes. They seem to answer to no one. And apparently could care less about the pain inflicted on those who are separated from the person they love. I had very humble expectations and honestly an approval by the end of July would have even been okay. But now it's not even looking like that's going to happen. Approaching 200 days and it seems like it's become Vermont Sadistic Center with this kind of torture. It's the worst experience I've ever had with a service that I actually had to pay for..I have not ever had to interact with a company, agency, or other venue that does this to people...

[kpatel 3]

Don't let that 60, 90 days get you down. That's their standard script. What you can do is call tomorrow and when they answer immediately request a Tier 2 Supervisor. They are the ones who know whats up. They will see your service request and maybe maybe you will get like the nice lady I had and you will get some needed info. Doesn't hurt to call but you need tier too. Nit the regular operators. Heck the regular operator told me it can take 90 days for your case to get to NVC. Is she serious., LOL Call monday

I called them today morning and did as suggested by you. I got the same reply as i got earlier, that they do not have the specifics and call after 60 days are over (5th September), only thing additional she told that she can read the comments that additional review is required.. thats it. I didnt get to know anything more about it. So finally i have to wait for 60 days and then call them again (if i dont get NOA2 by then) as suggested by them

[islandgal 74]

VSC is totally messed up and the only solution is to open a new service center and then promptly close VSC.

I encourage everyone to write their elected Representatives and Senators suggesting that VSC be closed.

There are just too many things wrongs with VSC to do anything other than close it.

It should never have been opened in its present location.

I would also argue that Family immigration matters concerning spouses, children, etc....are a basic human right and trump any man made law.

And certainly after paying such high fees, I expect some timely service....prompt and courteous service.

I don't work for those jack leg inbred fools; Unfortunately, I pay their salaries and they work for me.

Why doesn't someone draft a standard complaint letter to their elected official that we all can use and tweak to our preference?