VSC complaint email address

[waiting281 5]

I recently found this email address for complaints to the VSC..maybe if we all flood them with emails and complaints about the delays and lack of service maybe we will get some action..or at the very least some personal satisfaction to vent..good luck..(189 days and waiting) vsc.ncscfollowup@dhs.gov

[kpatel 3]

Same here. I have the same NOA1 date as yours. Today is the 190th day and still waiting; however, my visa type is little different, i have applied for spousal visa and my file is at VSC (my bad luck)

[QueenE 174]

Post it in the January & Feb threads

[revtech100 16]

They will reallocate resources to answer emals and further delay the applications. Remember....it's our government at its utmost effiency. But I wish it would work.......

[Pitaya 2,577]

They will reallocate resources to answer emals and further delay the applications. Remember....it's our government at its utmost effiency. But I wish it would work.......

[Ning 619]

They will reallocate resources to answer emals and further delay the applications. Remember....it's our government at its utmost effiency. But I wish it would work.......

I doubt there will ever be a responce to any critical emails. They arent going to explain themselves to people that dont know what the circumstances are inside the agency. It would never end or do any good.

Nothing wrong with complaining but it wont change anything.

[kmff 2]

I recently found this email address for complaints to the VSC..maybe if we all flood them with emails and complaints about the delays and lack of service maybe we will get some action..or at the very least some personal satisfaction to vent..good luck..(189 days and waiting) vsc.ncscfollowup@dhs.gov

Have you contacted your congressman or senator?

[Bryan and Isabel 29]

should be interesting

[berhanu 10]

They will reallocate resources to answer emals and further delay the applications. Remember....it's our government at its utmost effiency. But I wish it would work.......

You are right. More complaints will only slow the process. they will allocate officers to repond to emails and guess what, the big elephant in the room will be the victim - the NOA2s

[waiting281 5]

yeah, i'm sure you are all right about that, they are not going to respond in any positive manner to any sort of criticism of what they do or how they do it, but right now at 6 months and 1 week of waiting with no movement it gets very frustrating, and yes i sent an email to my congressman and it's the typical canned response. something needs to be done about this or it's just going to be a domino effect... if we january filers are waiting this long don't you think this will add up to everyone's wait time down the line..i'm sure the folks that are sitting at the 2,3 and 4 month mark really don't want to think about not having a noa2 at the 5, 6 or 7 month mark..

[Ryan H 3,812]

Moved from K1 Process & Procedures to USCIS Service Centers forum; topic is about VSC contact information and not about the K1 process itself.

[P+J 47]

yeah, i'm sure you are all right about that, they are not going to respond in any positive manner to any sort of criticism of what they do or how they do it, but right now at 6 months and 1 week of waiting with no movement it gets very frustrating, and yes i sent an email to my congressman and it's the typical canned response. something needs to be done about this or it's just going to be a domino effect... if we january filers are waiting this long don't you think this will add up to everyone's wait time down the line..i'm sure the folks that are sitting at the 2,3 and 4 month mark really don't want to think about not having a noa2 at the 5, 6 or 7 month mark..

i'm wondering if my Congressman got a canned response too...it looks like we're on our own. there will be a domino effect. 150 pending petitions remain for February alone...that is a serious backlog...

[elyhim 41]

They will reallocate resources to answer emals and further delay the applications. Remember....it's our government at its utmost effiency. But I wish it would work.......

Doubtful. The Contractors handling the files are not likely the ones answering phones and emails. Read the wording in the web site newsletter. Contractors sort and get officers to sign off. The operation obviously has specific tasks appointed to specific groups.

In my experience government operations are often frustrating in their redundancy and documentation but not in their organizational design.

Basically, things happen. My question is what is the managements plan?

Edited July 25, 2012 by elyhim

[elyhim 41]

they are not going to respond in any positive manner to any sort of criticism

Complete nonsense. If you have an issue you should speak up. The more people that complain the more likely someone that can actually do something will start thinking about solutions.

[Mateo&Raquel 28]

I read somewhere here at vj that vsc is backlogged to to something with the problem with syria..something about the syrians with protected status..I dont know how true that is but maybe that is one reason..We filed in may..noa1 was may 15..our lawyer said we should here about the noa2 between oct 15 and nov 1...lawyer stated that if we do not here anything then he and his office has the power to make them get a move on with our case..I dont know about that but I hope Raquel and I dont have to find that out..hopefully things will start moving better for us all..i havent seen raquel since march 11 this year..i know that is only 4 months..but I dont have the funds for another trip to peru for a while..probably until our interview..this 4 months apart has been rough..our relationship and love is stronger than ever, but still, I miss being with her more than words can say..so I know you couples who have been waiting longer than us are suffering a lot too..we gotta keep each other positive..I try to look at it this way: this time apart is harder than anyone not in this process knows..but Raquel and I have each other for the rest of our lives and when we look back 20, 30, or 50 years from now..this waiting will only seem to have been a flash. ....Stay strong and keep faith!!!....... Te extraño mucho mi hermosa Raquelita!! Te adoro mi vida!! Con todo mi corazon y alma te adorooo!!!