DHL Passport Ready for Pick up

[huppie 0]

My daughter and I had our interview in Montreal for CR1/CR2 visas on Thursday, July 12th. DHL tracking shows they were both picked up and left the facility in Dorval. My passport is now showing as undeliverable, or ready for pick up. However, my daughter's passport has no update since leaving Dorval. Should they not have arrived together? I tried calling but of course customer service is closed on the weekends. I'm starting to panic.....

[fephoo 0]

Did you actually get a tracking number ?

[huppie 0]

It all turned out fine in the end and I was panicking for nothing. What happened was they were both at DHL on Friday night. I received an email that mine was ready for pick up and I had tracking numbers for both of them. Apparently the system didn't get updated until Monday morning so my daughter's passport was actually there the whole time but not updated in the tracking system. I received an email Monday morning that her passport was ready for pick up as well. So now Visas are in hand and we will be crossing on July 23rd. Yay!