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Help! Weird message on NVC payment site

By luvwtrNamy in Bringing Family Members of US Citizens to America

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luvwtrNamy Explorer

luvwtrNamy   2

Posted
Filed: IR-2 Country: Dominican Republic
 Timeline
Posted

A few days ago (when I was in the states), I was able to sign on the invoice page with my case number and invoice number but it told me that I couldn't pay because it hadn't been invoiced. But when I checked yesterday (from the DR) it would not even let me into the site. It says the site cannot process my payment at this time and to contact the NVC if I have any questions. Its been a week since they gave me the new case number, invoice number, and beneficiary number. We sent the change of agent paper via email from My husband's email so he will receive all her papers. We haven't heard anything. no word on paying the fees or submitting the DS 230. Should I be worried? I know everything takes time, it took almost a month for the NVC to recieve our packet from USCIS but three days later they had assigned a new case number. I thought it speeded up from that point. I am trying not to worry. We are out of the country visiting for a month and its hard to call the NVC but maybe I'll just have to do that. I don't want to slow down the process because I miss something being down here.

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jacabatic Collaborator

jacabatic   5

Posted
Filed: IR-1/CR-1 Visa Country: Philippines
 Timeline
Posted

I'm having the same issue also. help

12/16/2011 - Arrived In Philippines
12/23/2011 - Married In Philippines
01/05/2012 - Returned to HAWAII
USCIS
02/02/2012 - I-130 Sent (USPS)
02/05/2011 - Package arrived at chicago lockbox
02/06/2012 - NOA1
02/09/2012 - Received NOA1 797c form via usps
05/31/2012 - I-130 Approved (checked status online)
06/04/2012 - Received NOA2 hardcopy via usps
NVC
06/25/2012 - NVC received from USCIS
06/27/2012 - Received Case# & IID via phone
06/27/2012 - Emailed DS-3032 to NVC/automated response received
07/06/2012 - NVC rejected DS-3032 email, Called NVC (because my case has not yet been stored in their system)
07/08/2012 - Re-Emailed DS-3032 to NVC/automated response received (composed new E-mail)
07/09/2012 - Paid AOS bill online ($88)
07/11/2012 - AOS bill shows PAID
07/12/2012 - AOS package sent express mail via USPS
07/16/2012 - AOS package shows "DELIVERED" via USPS
07/20/2012 - DS-3032 (Choice of Agent) email accepted
07/20/2012 - AOS Package Accepted
07/23/2012 - IV bill invoiced
07/23/2012 - Paid IV bill online ($230)
07/25/2012 - IV bill shows PAID
07/25/2012 - IV package sent via UPS
07/27/2012 - IV package shows "DELIVERED" via UPS
08/01/2012 - IV Package Accepted
08/01/2012 - Case complete
US Embassy Manila

08/13/2012 - Med Day1 (Physical, Xray, blood test)
08/14/2012 - Med Day2 (Sputum required due to xray results) 6months treatment =(
05/14/2013 - Interview (approved!!)

06/17/2013 - VISA status "ISSUED"

06/21/2013 - VISA Delivered!!

06/29/2013 - ARRIVED IN HAWAII !!

06/16/2015 - FILED I-751 (USCIS RECEIVED ON 06/19/2015, But sent papers back to me for missing info on application papers. Re-sent on 06/23/2015)

07/02/2015 - Received I-797 Letter (Notice Of Action)

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Saylin Grand Master

Saylin   1,605

Posted
Filed: Lift. Cond. (apr) Country: Canada
 Timeline
Posted

A few days ago (when I was in the states), I was able to sign on the invoice page with my case number and invoice number but it told me that I couldn't pay because it hadn't been invoiced. But when I checked yesterday (from the DR) it would not even let me into the site. It says the site cannot process my payment at this time and to contact the NVC if I have any questions. Its been a week since they gave me the new case number, invoice number, and beneficiary number. We sent the change of agent paper via email from My husband's email so he will receive all her papers. We haven't heard anything. no word on paying the fees or submitting the DS 230. Should I be worried? I know everything takes time, it took almost a month for the NVC to recieve our packet from USCIS but three days later they had assigned a new case number. I thought it speeded up from that point. I am trying not to worry. We are out of the country visiting for a month and its hard to call the NVC but maybe I'll just have to do that. I don't want to slow down the process because I miss something being down here.

If you're getting an error message when trying to sign into the payment portal, that's a good sign. It means NVC is working on your case and when you're able to log in next, the AOS bill should be invoiced.

My Personal Blog - Journey Through Immigration

IR-1/CR-1 Flowchart

Montreal Consulate Pictures/Maps

Wiki for Canadian Spouses for NVC (electronic processing and online forms)

Wiki on NVC Process

Immigration Timeline (Click "Show" to see full immigration timeline)

 

timeline2_zps6bd54626.jpg

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jacabatic Collaborator

jacabatic   5

Posted
Filed: IR-1/CR-1 Visa Country: Philippines
 Timeline
Posted

If you're getting an error message when trying to sign into the payment portal, that's a good sign. It means NVC is working on your case and when you're able to log in next, the AOS bill should be invoiced.

thanks, makes me less worried, i'm hoping i get the AOS invoice by this coming week. =)

12/16/2011 - Arrived In Philippines
12/23/2011 - Married In Philippines
01/05/2012 - Returned to HAWAII
USCIS
02/02/2012 - I-130 Sent (USPS)
02/05/2011 - Package arrived at chicago lockbox
02/06/2012 - NOA1
02/09/2012 - Received NOA1 797c form via usps
05/31/2012 - I-130 Approved (checked status online)
06/04/2012 - Received NOA2 hardcopy via usps
NVC
06/25/2012 - NVC received from USCIS
06/27/2012 - Received Case# & IID via phone
06/27/2012 - Emailed DS-3032 to NVC/automated response received
07/06/2012 - NVC rejected DS-3032 email, Called NVC (because my case has not yet been stored in their system)
07/08/2012 - Re-Emailed DS-3032 to NVC/automated response received (composed new E-mail)
07/09/2012 - Paid AOS bill online ($88)
07/11/2012 - AOS bill shows PAID
07/12/2012 - AOS package sent express mail via USPS
07/16/2012 - AOS package shows "DELIVERED" via USPS
07/20/2012 - DS-3032 (Choice of Agent) email accepted
07/20/2012 - AOS Package Accepted
07/23/2012 - IV bill invoiced
07/23/2012 - Paid IV bill online ($230)
07/25/2012 - IV bill shows PAID
07/25/2012 - IV package sent via UPS
07/27/2012 - IV package shows "DELIVERED" via UPS
08/01/2012 - IV Package Accepted
08/01/2012 - Case complete
US Embassy Manila

08/13/2012 - Med Day1 (Physical, Xray, blood test)
08/14/2012 - Med Day2 (Sputum required due to xray results) 6months treatment =(
05/14/2013 - Interview (approved!!)

06/17/2013 - VISA status "ISSUED"

06/21/2013 - VISA Delivered!!

06/29/2013 - ARRIVED IN HAWAII !!

06/16/2015 - FILED I-751 (USCIS RECEIVED ON 06/19/2015, But sent papers back to me for missing info on application papers. Re-sent on 06/23/2015)

07/02/2015 - Received I-797 Letter (Notice Of Action)

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jacabatic Collaborator

jacabatic   5

Posted
Filed: IR-1/CR-1 Visa Country: Philippines
 Timeline
Posted

Is this whats showing up?

for the past few days, this is what i've been seeing when i try to log on. hopefully it clears by this week.

post-129077-0-48948500-1341801917_thumb.png

12/16/2011 - Arrived In Philippines
12/23/2011 - Married In Philippines
01/05/2012 - Returned to HAWAII
USCIS
02/02/2012 - I-130 Sent (USPS)
02/05/2011 - Package arrived at chicago lockbox
02/06/2012 - NOA1
02/09/2012 - Received NOA1 797c form via usps
05/31/2012 - I-130 Approved (checked status online)
06/04/2012 - Received NOA2 hardcopy via usps
NVC
06/25/2012 - NVC received from USCIS
06/27/2012 - Received Case# & IID via phone
06/27/2012 - Emailed DS-3032 to NVC/automated response received
07/06/2012 - NVC rejected DS-3032 email, Called NVC (because my case has not yet been stored in their system)
07/08/2012 - Re-Emailed DS-3032 to NVC/automated response received (composed new E-mail)
07/09/2012 - Paid AOS bill online ($88)
07/11/2012 - AOS bill shows PAID
07/12/2012 - AOS package sent express mail via USPS
07/16/2012 - AOS package shows "DELIVERED" via USPS
07/20/2012 - DS-3032 (Choice of Agent) email accepted
07/20/2012 - AOS Package Accepted
07/23/2012 - IV bill invoiced
07/23/2012 - Paid IV bill online ($230)
07/25/2012 - IV bill shows PAID
07/25/2012 - IV package sent via UPS
07/27/2012 - IV package shows "DELIVERED" via UPS
08/01/2012 - IV Package Accepted
08/01/2012 - Case complete
US Embassy Manila

08/13/2012 - Med Day1 (Physical, Xray, blood test)
08/14/2012 - Med Day2 (Sputum required due to xray results) 6months treatment =(
05/14/2013 - Interview (approved!!)

06/17/2013 - VISA status "ISSUED"

06/21/2013 - VISA Delivered!!

06/29/2013 - ARRIVED IN HAWAII !!

06/16/2015 - FILED I-751 (USCIS RECEIVED ON 06/19/2015, But sent papers back to me for missing info on application papers. Re-sent on 06/23/2015)

07/02/2015 - Received I-797 Letter (Notice Of Action)

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luvwtrNamy Explorer

luvwtrNamy   2

Posted
Filed: IR-2 Country: Dominican Republic
 Timeline
  • Author
Posted

Yes, that is what it looks like. It has this same message today too. Today is the 6th business day since I got our NVC case number along with the INN. We sent the DS 3032 4 business days ago. Hope it starts moving now??!

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WornOutPatience Collaborator

WornOutPatience   9

Posted
Filed: IR-1/CR-1 Visa Country: Dominican Republic
 Timeline
Posted

I guess this makes 3 of us with the exact same problem :-( and as well i hope it starts speeding up!

I guess this makes 3 of us with the exact same problem :-( and as well i hope it starts speeding up!

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WornOutPatience Collaborator

WornOutPatience   9

Posted
Filed: IR-1/CR-1 Visa Country: Dominican Republic
 Timeline
Posted

It changed late yesterday! Paid the AOS! Yeah. Hopefully yours will change soon.

Would you guys tell me the last three number of your case so that i know how long mine will be. Mine is 014. So i was the 14th to be entered.

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luvwtrNamy Explorer

luvwtrNamy   2

Posted
Filed: IR-2 Country: Dominican Republic
 Timeline
  • Author
Posted

Not only did I pay but it's already showing paid. Waiting for my IV bill now. Going to mail everything together I think because am mailing from out of country and don't wanna pay twice. I read that was ok. Hope it is!

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WornOutPatience Collaborator

WornOutPatience   9

Posted
Filed: IR-1/CR-1 Visa Country: Dominican Republic
 Timeline
Posted

Not only did I pay but it's already showing paid. Waiting for my IV bill now. Going to mail everything together I think because am mailing from out of country and don't wanna pay twice. I read that was ok. Hope it is!

I am still to have my AOS bill invoiced. I see that everyone else's process is so fast, yet mine takes forever..

I called yesterday and they said that my info was put in on July 4th and that i had to wait 10 to 20 business day for them to invoice me a bill. Thats ridiculous!! And how was my case put in on the 4th i tought they didn't even work on holidays specially independence day.

And yes i read it was ok to send both packets at once. I peronally think thats better, es como matar dos pajaros con una bala.

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