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Received Email from NVC

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My wife (beneficiary) just received an email from NVC. She had emailed the DS-3032 form about a week ago. and today they replied:

"We are unable to add choice of agent contact information to the case record at this time. Please continue to notify the NVC of any change in the petitioner's or principal applicant's address."

Can anyone tell me what this means?

12/16/2011 - Arrived In Philippines
12/23/2011 - Married In Philippines
01/05/2012 - Returned to HAWAII
USCIS
02/02/2012 - I-130 Sent (USPS)
02/05/2011 - Package arrived at chicago lockbox
02/06/2012 - NOA1
02/09/2012 - Received NOA1 797c form via usps
05/31/2012 - I-130 Approved (checked status online)
06/04/2012 - Received NOA2 hardcopy via usps

NVC
06/25/2012 - NVC received from USCIS
06/27/2012 - Received Case# & IID via phone
06/27/2012 - Emailed DS-3032 to NVC/automated response received

07/06/2012 - NVC rejected DS-3032 email, Called NVC (because my case has not yet been stored in their system)
07/08/2012 - Re-Emailed DS-3032 to NVC/automated response received (composed new E-mail)

07/09/2012 - Paid AOS bill online ($88)
07/11/2012 - AOS bill shows PAID
07/12/2012 - AOS package sent express mail via USPS
07/16/2012 - AOS package shows "DELIVERED" via USPS
07/20/2012 - DS-3032 (Choice of Agent) email accepted
07/20/2012 - AOS Package Accepted
07/23/2012 - IV bill invoiced
07/23/2012 - Paid IV bill online ($230)
07/25/2012 - IV bill shows PAID
07/25/2012 - IV package sent via UPS
07/27/2012 - IV package shows "DELIVERED" via UPS
08/01/2012 - IV Package Accepted
08/01/2012 - Case complete

US Embassy Manila

08/13/2012 - Med Day1 (Physical, Xray, blood test)
08/14/2012 - Med Day2 (Sputum required due to xray results) 6months treatment =(
05/14/2013 - Interview (approved!!)

06/17/2013 - VISA status "ISSUED"

06/21/2013 - VISA Delivered!!

06/29/2013 - ARRIVED IN HAWAII !!

06/16/2015 - FILED I-751 (USCIS RECEIVED ON 06/19/2015, But sent papers back to me for missing info on application papers. Re-sent on 06/23/2015)

07/02/2015 - Received I-797 Letter (Notice Of Action)

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Filed: Citizen (apr) Country: Canada
Timeline

It means you should call NVC and figure out why or have them input your info over the phone

Good luck

PS - did you use a lawyer?

USCIS
August 12, 2008 - petition sent
August 16, 2008 - NOA-1
February 10, 2009 - NOA-2
178 DAYS FROM NOA-1


NVC
February 13, 2009 - NVC case number assigned
March 12, 2009 - Case Complete
25 DAY TRIP THROUGH NVC


Medical
May 4, 2009


Interview
May, 26, 2009


POE - June 20, 2009 Toronto - Atlanta, GA

Removal of Conditions
Filed - April 14, 2011
Biometrics - June 2, 2011 (early)
Approval - November 9, 2011
209 DAY TRIP TO REMOVE CONDITIONS

Citizenship

April 29, 2013 - NOA1 for petition received

September 10, 2013 Interview - decision could not be made.

April 15, 2014 APPROVED. Wait for oath ceremony

Waited...

September 29, 2015 - sent letter to senator.

October 16, 2015 - US Citizen

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i just called NVC, they told me that they are not yet ready to do my case. They will send form DS-3032 form to my email and to my wife's email, then they (nvc) will be ready to accept it.

so i'll just need to wait.

-i thought once i received my case number & iid via phone, i was able to send them DS-3032 form, but not yet according to NVC. :whistle:

btw, Im not using a lawyer.

12/16/2011 - Arrived In Philippines
12/23/2011 - Married In Philippines
01/05/2012 - Returned to HAWAII
USCIS
02/02/2012 - I-130 Sent (USPS)
02/05/2011 - Package arrived at chicago lockbox
02/06/2012 - NOA1
02/09/2012 - Received NOA1 797c form via usps
05/31/2012 - I-130 Approved (checked status online)
06/04/2012 - Received NOA2 hardcopy via usps

NVC
06/25/2012 - NVC received from USCIS
06/27/2012 - Received Case# & IID via phone
06/27/2012 - Emailed DS-3032 to NVC/automated response received

07/06/2012 - NVC rejected DS-3032 email, Called NVC (because my case has not yet been stored in their system)
07/08/2012 - Re-Emailed DS-3032 to NVC/automated response received (composed new E-mail)

07/09/2012 - Paid AOS bill online ($88)
07/11/2012 - AOS bill shows PAID
07/12/2012 - AOS package sent express mail via USPS
07/16/2012 - AOS package shows "DELIVERED" via USPS
07/20/2012 - DS-3032 (Choice of Agent) email accepted
07/20/2012 - AOS Package Accepted
07/23/2012 - IV bill invoiced
07/23/2012 - Paid IV bill online ($230)
07/25/2012 - IV bill shows PAID
07/25/2012 - IV package sent via UPS
07/27/2012 - IV package shows "DELIVERED" via UPS
08/01/2012 - IV Package Accepted
08/01/2012 - Case complete

US Embassy Manila

08/13/2012 - Med Day1 (Physical, Xray, blood test)
08/14/2012 - Med Day2 (Sputum required due to xray results) 6months treatment =(
05/14/2013 - Interview (approved!!)

06/17/2013 - VISA status "ISSUED"

06/21/2013 - VISA Delivered!!

06/29/2013 - ARRIVED IN HAWAII !!

06/16/2015 - FILED I-751 (USCIS RECEIVED ON 06/19/2015, But sent papers back to me for missing info on application papers. Re-sent on 06/23/2015)

07/02/2015 - Received I-797 Letter (Notice Of Action)

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