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service request response

By jake0926 in K-1 Fiance(e) Visa Process & Procedures

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jake0926 Explorer

jake0926   1

Posted
Filed: K-1 Visa Country: South Korea
 Timeline
Posted

So I made a service request last Wednesday (5/23/12).

I called the NCSC number after not hearing anything from VSC

regarding my RFE (it has been a month at the time since they received my RFE).

I figure it wouldn't hurt to ask and expected an answer of "wait full 60 days then call".

The customer service rep was very nice and helpful and did a

service request for me since I been waiting for 6 months overall since USCIS received my I129F.

Also gave me a reference number and told me to call again if I don't hear anything for 15 days.

It has been 9 days so far and have not heard anything from VSC. I'm just bit worried

because I noticed others receiving service request response within a week.

Should I expect service request response by next week?

The process is taking it's toll on me and my fiancee...

It has become quite the emotional stress...

K1

12/08/11: NOA1

04/16/12: RFE Text/Email

04/18/12: RFE Hard Copy (forgot to answer yes/no to criminal background)

04/18/12: RFE Reply Sent

04/23/12: RFE Response Review

06/04/12: NOA2

06/29/12: NVC Received

07/03/12: NVC Left

07/09/12: Consulate Received

07/12/12: Packet 3 Received

07/30/12: Interview - Approved

08/11/12: POE - Approved

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didopage Experienced

didopage   337

Posted
Filed: Citizen (pnd) Country: France
 Timeline
Posted

Hope you will hear from VSC soon. Just curious, what is NCSC?

K-1 Visa Timeline AOS Timeline

- Aug 31st, 2011 - Mailed I-129F package - May 29th, 2012 - Mailed AOS/EAD/AP package

- Apr 13th, 2012 - Visa received - Aug 24th, 2012 - Green Card received

ROC Timeline

- May 19th, 2014 - Mailed ROC package to CSC

- Aug 8th, 2014 - Green Card received

N-400 Timeline

- Dec 29th, 2021 - Filed online. Got notice that biometrics will be reused.

- Now waiting...

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jake0926 Explorer

jake0926   1

Posted
Filed: K-1 Visa Country: South Korea
 Timeline
  • Author
Posted

Hope you will hear from VSC soon. Just curious, what is NCSC?

National Customer Service Center

K1

12/08/11: NOA1

04/16/12: RFE Text/Email

04/18/12: RFE Hard Copy (forgot to answer yes/no to criminal background)

04/18/12: RFE Reply Sent

04/23/12: RFE Response Review

06/04/12: NOA2

06/29/12: NVC Received

07/03/12: NVC Left

07/09/12: Consulate Received

07/12/12: Packet 3 Received

07/30/12: Interview - Approved

08/11/12: POE - Approved

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Pitaya Grand Master

Pitaya   2,577

Posted
Filed: Lift. Cond. (apr) Country: China
 Timeline
Posted (edited)

So I made a service request last Wednesday (5/23/12).

I called the NCSC number after not hearing anything from VSC

regarding my RFE (it has been a month at the time since they received my RFE).

I figure it wouldn't hurt to ask and expected an answer of "wait full 60 days then call".

The customer service rep was very nice and helpful and did a

service request for me since I been waiting for 6 months overall since USCIS received my I129F.

Also gave me a reference number and told me to call again if I don't hear anything for 15 days.

It has been 9 days so far and have not heard anything from VSC. I'm just bit worried

because I noticed others receiving service request response within a week.

Should I expect service request response by next week?

The process is taking it's toll on me and my fiancee...

It has become quite the emotional stress...

Hmmm.... you were told 9 days ago to call again in 15 days if you don't hear anything, is that correct? I would suspect that you may hear something next week. Though it is hard to say because there was a national holiday in the intervening days, that may delay a response.

I am not certain about others, but the entire process has not been a walk-in-the-park for us either. It has helped us to remember that this whole process is a marathon, not a sprint. Hang in there, hopefully it will get better for you.

Good luck on your visa journey,

Edited by A&B

Completed: K1/K2 (271 days) - AOS/EAD/AP (134 days) - ROC (279 days)

"Si vis amari, ama" - Seneca

 

 

 

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jake0926 Explorer

jake0926   1

Posted
Filed: K-1 Visa Country: South Korea
 Timeline
  • Author
Posted

Hmmm.... you were told 9 days ago to call again in 15 days if you don't hear anything, is that correct? I would suspect that you may hear something next week. Though it is hard to say because there was a national holiday in the intervening days, that may delay a response.

I am not certain about others, but the entire process has not been a walk-in-the-park for us either. It has helped us to remember that this whole process is a marathon, not a sprint. Hang in there, hopefully it will get better for you.

Good luck on your visa journey,

Thank you,

I know the I129F NOA2 is not the end of the journey but it would be a big relief for now.

K1

12/08/11: NOA1

04/16/12: RFE Text/Email

04/18/12: RFE Hard Copy (forgot to answer yes/no to criminal background)

04/18/12: RFE Reply Sent

04/23/12: RFE Response Review

06/04/12: NOA2

06/29/12: NVC Received

07/03/12: NVC Left

07/09/12: Consulate Received

07/12/12: Packet 3 Received

07/30/12: Interview - Approved

08/11/12: POE - Approved

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Ro Damon Collaborator

Ro Damon   7

Posted
Filed: Other Country: Guyana
 Timeline
Posted

So I made a service request last Wednesday (5/23/12).

I called the NCSC number after not hearing anything from VSC

regarding my RFE (it has been a month at the time since they received my RFE).

I figure it wouldn't hurt to ask and expected an answer of "wait full 60 days then call".

The customer service rep was very nice and helpful and did a

service request for me since I been waiting for 6 months overall since USCIS received my I129F.

Also gave me a reference number and told me to call again if I don't hear anything for 15 days.

It has been 9 days so far and have not heard anything from VSC. I'm just bit worried

because I noticed others receiving service request response within a week.

Should I expect service request response by next week?

The process is taking it's toll on me and my fiancee...

It has become quite the emotional stress...

Hey! just came back on after not being on here for a while. breifly whats going on with u and THE WAIT and thought i'd share a link

http://www.visajourney.com/forums/topic/341110-went-to-the-local-office-personally/

Please check out the possibility of going to your location senator's office....i saw result and read of others having the same result

good luck

Ro

Jun 02, 2011- Applied for I-129F (I-129F) Visa

USCIS

Jun 08, 2011- NOA1 Received I-129F

Jun 13, 2011- USCIS Acceptance confirmation (via Email)

Jun 16, 2011- Received NOA1 Hardcopy

Nov 15, 2011- Put in Service Request (Over 5months)

Nov 23, 2011- Response via email to SR (case "Pending")

Nov 28, 2011- Wrote letter to My district's Representative thru webpage (Gregory Meeks)

Dec 02, 2011- Went to the Local Reps office to have them look into the case further

Dec 07, 2011- Wrote email to the vermont service center ( the got back to me Dec 20, of course to tell me I was approved due to the congressman's inquiry)

Dec 08, 2011- Congressman/Local Rep's inquiry made

Dec 09, 2011- USCIS Text/Email with approval (NOA2) 6 months and 2 days

Dec 14, 2011- Receive NOA2 Hardcopy

NVC

Dec 14, 2011 NVC Received -Got Case number(YAY)

Dec 16, 2012 NVC Left

Consulate

Dec 28, 2011 Consulate Received Case

Dec 28, 2011 Packet 3 Received (via email upon my request)

Dec 29, 2011 Packet 3 Sent

Jan 05, 2012 Packet 4 Received

Jan 25, 2012 Interview

Jan 28, 2012 VISA IN HAND! Yay!

Feb 18, 2012 Hand in hand; NYC Bound to enjoy the COLD with me....staying warm of course *wink wink* \

Mar 24, 2012 OUR BIG DAY

May 07, 2012 Mailed AOS, EAD and AP( Express 2 day )

May 09, 2012 Packet received and signed for

May 11, 2012 Email/Text receipt

God you know my heart and its desire, I'll wait for your time :)

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Stu4Lee Community Regular

Stu4Lee   66

Posted
Filed: Lift. Cond. (apr) Country: England
 Timeline
Posted

So I made a service request last Wednesday (5/23/12).

I called the NCSC number after not hearing anything from VSC

regarding my RFE (it has been a month at the time since they received my RFE).

I figure it wouldn't hurt to ask and expected an answer of "wait full 60 days then call".

The customer service rep was very nice and helpful and did a

service request for me since I been waiting for 6 months overall since USCIS received my I129F.

Also gave me a reference number and told me to call again if I don't hear anything for 15 days.

It has been 9 days so far and have not heard anything from VSC. I'm just bit worried

because I noticed others receiving service request response within a week.

Should I expect service request response by next week?

The process is taking it's toll on me and my fiancee...

It has become quite the emotional stress...

This is what we did -

25th Apr Our 5 months was up.

10th May Called and raised service request, told to wait 15 days and call back. (got no confirmation or response at all)

25th May Called back, told to email vsc.ncscfollowup@dhs.gov wait 21 days for reply then to email SCOPSSCATA@dhs.gov then wait further 10 days before calling on the phone again.

30th May case status checked, changed to PDA

I'm not sure if calling made any difference or not, there is no way to tell.

I would say get dialling after the 15th day.

Good luck.

K-1
NOA1 Nov 25th 2011
NOA2 May 30th 2012 (not a typo, 187 days no RFE)
Left NVC Jun 18th 2012
Medical Jun 28th 2012
Pkt 3 sent Jul 3rd 2012
Pkt 3 rec Jul 9th 2012 (sent before received)
Pkt 4 rec Jul 30th 2012
Interview Jul 30th 2012 (refused for lack of ongoing relationship evidence)
Approved Oct 5th 2012
Visa delivered Oct 10th 2012
POE JFK-NYC Nov 28th 2012
Married Dec 24th 2012

AOS
Package sent Jan 30th 2013
NOA1 Feb 6th 2013
Biometrics Mar 4th 2013
EAD/AP card in production Apr 5th 2013
EAD/AP card in mail Apr 11th 2013
EAD/AP card arrived Apr 13th 2013
SS card arrived Apr 19th 2013

AOS approved Sept 19th 2013 (no interview)

ROC

Package sent Sept 13th 2015

NOA1 Sept 15th 2015

Extension Letter 1yr Sept 15th 2015

Biometrics Oct 15th 2015

RFE Jul 11th 2016

Infopass 1yr extension Aug 26th 2016

RFE response Sept 30th 2016

Interview Mar 15th 2017


"You are lucky we are busy today, we are trying to clear this area, otherwise I wouldn't let you in" - Atlanta CBP Securing America's Borders

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