Calling USCIS

[alexpdx 0]

Here's a question: MY case status has stayed untouched since I got my NOA1. Would I get any more info if I call USCIS and speak with an officer? Or would they just have what I see online myself?

Thank you.

[Adriene H 89]

They pretty much only have the same information available to

you on the USCIS website

[Peter_Pan 661]

It will make no difference, you can look at my signature and see how it goes, from the 30th of Nov. until the 24th of April (NOA2 date), no one touched it.

[Harpa Timsah 13,258]

Why do you want a touch?

[C-ma'am 684]

Here's a question: MY case status has stayed untouched since I got my NOA1. Would I get any more info if I call USCIS and speak with an officer? Or would they just have what I see online myself?

Thank you.

Alex, I suggest you complete your VJ Timeline so you'll be able to see an estimated date on which your petition could be approved. At this time, there's nothing else you can do but wait.

[canadian_wife 1,822]

There is nothing wrong with your case, there is nothing calling USCIS can do and touches don't mean anything

Sorry, you're stuck in the waiting game!

Good luck

[Tygrys 143]

And what info would you possibly like to get from them? Your petition is well within USCIS published processing time.

[Pitaya 2,577]

Alex, I suggest you complete your VJ Timeline so you'll be able to see an estimated date on which your petition could be approved. At this time, there's nothing else you can do but wait.

And what info would you possibly like to get from them? Your petition is well within USCIS published processing time.

[TnJ 131]

My Case Status

To find out the status of your case or to sign up to receive automatic case status updates, see the "My Case Status" link in the Customer Tools section to the right.

Call the National Customer Service Center toll-free number if:

It has been more than 30 days and you have not received a receipt

You have noticed an error on any documentation

Your case is outside current processing times. To check current processing times, see the "Check Processing Times" link in the Customer Tools box to the right

USCIS Service Centers

If you contacted the National Customer Service Center with a case-related inquiry and more than 30 days have passed and you have not received a response, you may email the appropriate USCIS Service Center with your inquiry:

California Service Center: csc-ncsc-followup@dhs.gov

Vermont Service Center: vsc.ncscfollowup@dhs.gov

Nebraska Service Center: ncscfollowup.nsc@dhs.gov

Texas Service Center: tsc.ncscfollowup@dhs.gov

If the current processing time is "5 months", it doesn't seem that it would do any good to call them. Wait another month (30 days). If you haven't received at least an e-notification within the next 30 days assuming you opted for this, then making contact with them might help.

[alexpdx 0]

It will make no difference, you can look at my signature and see how it goes, from the 30th of Nov. until the 24th of April (NOA2 date), no one touched it.

I don't know, thought if they did touch it, it meant that they're not working on it....

Why do you want a touch?

Thank you for your advice. Would you please tell me how to do that? I thought you'd go to the signature part and type how far you are...

[TnJ 131]

I don't know, thought if they did touch it, it meant that they're not working on it....

Thank you for your advice. Would you please tell me how to do that? I thought you'd go to the signature part and type how far you are...

See that link under you name when you post that says "timeline"? That is one way to get there. You can click on your user name in the top right of the screen as well. It will give you a list of options. One of those options is "My Timeline (Add/Edit)". That is another way. The signature is helpful, but filling in your timeline can actually give you estimates and put you into the VJ database.