AOS Fees Rejected

[Mozeze 2]

I need your kind assistance folks. My wife paid the AOS Fees on 17th April, 2012 and status showed "processing" or "in process" I do not recall which now. Three days later it showed "PAID". Two days or so later it is now showing "REJECTED". Anyone with ideas on possible reasons for this. Suggestions on what step to take next will be greatly appreciated.

[Penguin_ie 5,995]

How did she pay? If by check, maybe it bounced?

How much did she pay?

[Mozeze 2]

How did she pay? If by check, maybe it bounced?

How much did she pay?

Thanks for your response, Penguin. The payment was through the online method. She has checked her account and she says the account was not debited. I am wondering whether to re-initiate the payment or wait until we are able to speak with someone at NVC.

[Dana and Divine 61]

Thanks for your response, Penguin. The payment was through the online method. She has checked her account and she says the account was not debited. I am wondering whether to re-initiate the payment or wait until we are able to speak with someone at NVC.

Don't pay it twice. Give it just a couple of more days to see if it will be debited. She may need to ask her bank if the bank "rejected the payment". My credit union often will call me when I've made a legitimate purchase they "they did not recognize" as "normal". If the bank says they did not reject it, I would try calling the NVC. 1-603-334-0700. They are often busy so keep calling back to back until you reach them. Tell her to have her invoice number ready for a reference as well as her confirmation number where she paid online. Good luck!

[Erichson 0]

I need your kind assistance folks. My wife paid the AOS Fees on 17th April, 2012 and status showed "processing" or "in process" I do not recall which now. Three days later it showed "PAID". Two days or so later it is now showing "REJECTED". Anyone with ideas on possible reasons for this. Suggestions on what step to take next will be greatly appreciated.

one possibility is that your bank has insufficient funds and bank should be in US