USCIS account

[MissK 5]

Do you have any problems with uscis account? In our case I am able to see only the status of the case “Initial Review” when I log in with my user name and go to the my portfolio it always says “500 Internal Server Error Resin-3.0.27 (built Mon, 19 Jan 2009 01:26:35 PST)

I was able to see my portfolio only one time - a month ago. I have tried different browsers - Explorer and Mozilla and it is always like this.

Any suggestions?

I'm the beneficiary and I have access!

But this is what I get. I have been able to see the account one time, after that all it shows is the message above, so annoying! But I see that a lot of people say that their account is never updated so I guess it doesn't reaaly matter. I know I will know when we get our NOA2!

[Pinoylover 6]

i called the customer service center number all i get is a automated thing and says the same thing the site does that they received it and they will mail me the results? Is there another number i can call so i can talk to a real person about my petition?

[Therealworld 90]

If u must questoin already what does that tell you?

[Milan&Pam 4]

Oh yes! I created the account and we share the login and password. Because this process is so slow, we only check it once a week though....just so we don't drive ourselves crazy.

[MangoAve 25]

Off course we share the info, besides, this is a two people process if you can not trust her/him the password of your case are you going to trust her/him on everything else?

If u must question already what does that tell you?

Has nothing to do with trust and I dont think it tells anything by asking. What more would it tell the beneficiary than it would tell the petitioner? If you are talking all the time there is no need for two people to do the same thing one can. My only feeling is that it can give the beneficiary some piece of mind knowing they can check it themselves. With how many problems it seems people have already posted on this thread and how many people dont even see an update on the site before they get a letter in the mail that is two steps ahead, I figured this site was more useful to the beneficiary to see similar timelines and estimated approval dates..... and answers to any questions about all processes.