Oath Letter not received

[Dee07 1]

We need some urgent help my sisters online line status reads oath ceremony schedule and a notice was mailed well that was last Wednesday March 21 it's now over a week and she still hasnt received it she is very worried as there is a oath ceremony coming up for April 20 , she did call yesterday and they said yes it was mailed but she has to wait for thirty days can she make an info pass to see if they can give her a print out. Oh she lives in Clarksville Tenn. She had the interview in Memphis . Any advise is greatly appreciated thank you.

[ConcordUser 18]

We need some urgent help my sisters online line status reads oath ceremony schedule and a notice was mailed well that was last Wednesday March 21 it's now over a week and she still hasnt received it she is very worried as there is a oath ceremony coming up for April 20 , she did call yesterday and they said yes it was mailed but she has to wait for thirty days can she make an info pass to see if they can give her a print out. Oh she lives in Clarksville Tenn. She had the interview in Memphis . Any advise is greatly appreciated thank you.

Some times it might take week or two for the letter to come. I am sure they will give sufficient advance time for the oath ceremony.

[Ree 9]

Probably they mailed it only this Monday. If it is so, your sister should received it by the end of this week or in the beginning of the next week.

[Dee07 1]

Thanks alot I will pass this on we never had this problem before USCIS are usually on time when it comes to mail at least in my case, but thanks guys.

[Arlington 5]

If you call customer service, the first thing they will say is "allow 15 days for delivery."

[Dee07 1]

If you call customer service, the first thing they will say is "allow 15 days for delivery."

They already did that is so funny and then they told her to wait 30 days.

[Jessica24 3]

If you haven't changed addresses within this short time interval, then your sister would soon receive the letter for the oath ceremony. Calling up the USCIS is not going to help. If she does not receive by the end of first week of April, then it is best to go in for an Infopass. Till then, Patience is the only thing that will help.

[Dee07 1]

Thanks Jess that's what I told her but her local office is 4hrs away.let's hope she receive it soon . USCIS said it was mailed Mar 21 don't know if anyone has an experience like that .where the mail was not sent out as stated in the email.

[Brazil_Nashville 1]

You mentioned that she lives in Clarksville ! Is she or her husband in the military?

If so , tell her to contact to uSCIS via the military help line.

They are much nicer and more helpful than calling the regular number for civilians. I found out my oath date even before I received the letter by calling the military help line!

They can probably assist her much quicker !

I will be sworn in at that Ceremony of April 20th.

Good luck to her!Military Help Line: 1-877-CIS-4MIL (1-877-247-4645)

[Dee07 1]

Oh yes her husband is at Fort Campbell I just told her to call the military hot line for help by the way did you receive your letter as yet I was telling her about you and that your oath ceremony is April 20. She got the same email you received . Thanks for answering .

[Dee07 1]

Oh she received her oath letter today its April 19 thanks guys now we can go ahead and plan our vacation.

[Jessica24 3]

Oh she received her oath letter today its April 19 thanks guys now we can go ahead and plan our vacation.

Finally!! Great!! Welcome to the US citizenship club!! And have a great vacation!!