National Visa Center

[pjpw2320 0]

The following extract from the VJ wiki site (http://www.visajourney.com/wiki/index.php/National_Visa_Center) may need to be revised. I just called the number from Australia (17:17 AEST) and a recorded message advised to ring back during normal office hours, stated as being 7am to midnight Monday to Friday except on holidays.

Telephone:

(603) 334-0700

An automated recorded message system is available twenty-four hours a day, seven days a week to answer case status inquiries.

Status of case information can only be provided by entering your NVC case number of CIS receipt number (USCIS NOA1 receipt number). NVC has information on received petitions only. If the automated system does not recognize the NVC case number or CIS receipt number you entered, most likely caused by NVC has not yet received your petition.

Telephone operators are available to respond to more in-depth inquiries.

Hours: Monday through Friday from 7:30 AM to 12:00 PM (EST). Best time to call is 7:30 AM to 9:00 AM and 10:00 PM to 12:00 PM.

[Captain Ewok 1,891]

I'll take a look and let you know shortly! Thanks for the info.

[pjpw2320 0]

I'll take a look and let you know shortly! Thanks for the info.

You're welcome.

[Captain Ewok 1,891]

That's very interesting. I just checked with the Department of States NVC contact info and it still states as follows:

24-Hour Information

An automated recorded message system is available twenty-four hours a day, seven days a week to answer case status inquiries (603) 334-0700.

Note: This service requires the use of a touch-tone telephone.

Operator Assistance

Customer service representatives are available to respond to more in-depth inquiries.

Tel: (603) 334-0700

Hours: Monday through Friday from 7:00 AM to 12:00 AM (Eastern Time)

Note: This service requires the use of a touch-tone telephone.

Our information reflects the same. I will put in an email to our point of contact there to see if we can get a better answer. Maybe their automated system is down? If any members can chime in if they know the answer already please do .

[Captain Ewok 1,891]

I just sent an email and I will advise once I know more. I will call Monday if I don't hear back sooner.

[L&A <3 0]

I just sent an email and I will advise once I know more. I will call Monday if I don't hear back sooner.

I've been calling for the past 2 days and can not longer go thru the automated system It says I have to call during regular bussines hours! Its a shame, it was so easy and convienient with the automated system!!