NVC Automated Phone line Gone?

[Gigli2008 70]

I called NVC yesterday evening and was surprised when the line was immediately picked up by a live person.

This morning when I called, a live person picked up again. She told me that from now on the NVC line will be picked up by a live person. Has anyone else experienced this?

Edited March 9, 2012 by Gigli2008

[Saylin 1,605]

I called NVC yesterday evening and was surprised when the line was immediately picked up by a live person.

This morning when I called, a live person picked up again. She told me that from now on the NVC line will be picked up by a live person. Has anyone else experienced this?

If you had followed my advice earlier to join the March NVC thread, you would know of this problem already

Starting yesterday it seemed, whenever one dialed into the AVR, it would be re-directed to an operator. And then, today, as soon as you called in, it went directly to an operator. They're trying to fix this issue, it seems. I highly doubt they'll completely eliminate the AVR.

[Gigli2008 70]

If you had followed my advice earlier to join the March NVC thread, you would know of this problem already

Starting yesterday it seemed, whenever one dialed into the AVR, it would be re-directed to an operator. And then, today, as soon as you called in, it went directly to an operator. They're trying to fix this issue, it seems. I highly doubt they'll completely eliminate the AVR.

Sorry, I don't have that much time on my hands, no offense to anyone else who does. In any case, there are other people who call the NVC who are not March filers.

Thanks,

[Saylin 1,605]

Sorry, I don't have that much time on my hands, no offense to anyone else who does. In any case, there are other people who call the NVC who are not March filers.

Thanks,

Just trying to help! There's lots of useful information in the NVC threads (more so in this March one as I added a FAQ). If you don't have time to keep up with the monthly NVC threads, you should at least read the first two posts as there's a ton of information to help out your process through NVC!