Secondary Inspection - CBP Claimed My Passport Was Lost/Stolen

[jjbandero 39]

Hi VJ members,

I'm a LPR currently going through the lifting of conditions. I traveled outside of the country recently and when I returned via LAX, I was put into secondary inspection, CBP claimed that my passport was reported lost/stolen. I certainly did not report it, and I checked with the Australian consulate and they had no such alert in their system. Does anyone know how I can get to the bottom of this and remove any flag on my passport?

Thank you.

[VanessaTony 3,567]

No sorry no idea. What did CBP say when you said it wasn't? Did you ask them what system claimed it was? (might help to find out who to call)

[NigeriaorBust 4,087]

Could be a typo of some sorts.

[GVMack 9]

Maybe you can check out

http://www.dhs.gov/files/programs/gc_1169676919316.shtm

the Redress Program, contact them with your concerns.

Look through the site and find contact numbers and call one of them, they can possibly lesad you to the right direction.

I know my daughter's father had an issue and he went back to the boarder to try to fix it. Even showed papers.

They should be able to tell you something.

Hope this helps alil.

[jjbandero 39]

No sorry no idea. What did CBP say when you said it wasn't? Did you ask them what system claimed it was? (might help to find out who to call)

They said they didn't know anything, that I "need to talk to your government, they must be reusing the passport numbers". I then asked if she could tell me when the alert was put in the system, she replied "I don't have that information, I can't tell you anything more, speak to your government, they are always messing up"

[VanessaTony 3,567]

They said they didn't know anything, that I "need to talk to your government, they must be reusing the passport numbers". I then asked if she could tell me when the alert was put in the system, she replied "I don't have that information, I can't tell you anything more, speak to your government, they are always messing up"

Riiigghhhtt. Okay well you called the embassy so you might have to go in and get them to scan it or something to find out what the deal is.... 'cause this could get old FAST

[jjbandero 39]

Maybe you can check out

http://www.dhs.gov/files/programs/gc_1169676919316.shtm

the Redress Program, contact them with your concerns.

Look through the site and find contact numbers and call one of them, they can possibly lesad you to the right direction.

I know my daughter's father had an issue and he went back to the boarder to try to fix it. Even showed papers.

They should be able to tell you something.

Hope this helps alil.

Thanks GVMack, I emailed CBP yesterday and just emailed DHS today, hopefully one of them gets back to me. It's a bit hard to prove that I didn't report it and the consulate could not give me anything in writing as just because it was not reported right now, it doesn't mean that it couldn't be in the future. I can just imagine the next time, I will have to go through the same process again because I would not have any proof again...

[jjbandero 39]

Riiigghhhtt. Okay well you called the embassy so you might have to go in and get them to scan it or something to find out what the deal is.... 'cause this could get old FAST

Not sure if the Aussies can do anything more, they told me their systems interface with the US systems automatically, and they really don't know the update protocols on the US side. I did some research, and apparently CBP uses an inter-agency system called IBIS, but the only contact info they had for it is via mail.