NVC Filers - March 2012

[Divs 35]

Your Sig says you mailed ds-3032, did you eman emailed?

If so, then we both emailed same day. Hope we get it soon ! ready to pay IV also !!!!!!!!!!!!!!

Yes, emailed is what I meant

[Matt & Rocio 28]

I wish they'd maybe make it a prerequisite of their job that all NVC and USCIS employees must be forcibly separated from their loved ones for a year, see how they like it. Of course, that'll never happen - they don't want to disrupt their families

I personally don't think the individual NVC or USCIS employees are to blame for the ridiculous wait times in this process. I think the blame falls squarely on the bureaucrats that run these departments. These are typically people who have never worked in the private sector. They are slow to innovate and make improvements because the system is "working". When there is no real competition in the market mediocrity abounds!

[Trav&Shell 83]

I personally don't think the individual NVC or USCIS employees are to blame for the ridiculous wait times in this process. I think the blame falls squarely on the bureaucrats that run these departments. These are typically people who have never worked in the private sector. They are slow to innovate and make improvements because the system is "working". When there is no real competition in the market mediocrity abounds!

You know, I think you're absolutely right. Just frustrated and disappointed earlier. Sigh...

[Neela & Jitu 79]

I personally don't think the individual NVC or USCIS employees are to blame for the ridiculous wait times in this process. I think the blame falls squarely on the bureaucrats that run these departments. These are typically people who have never worked in the private sector. They are slow to innovate and make improvements because the system is "working". When there is no real competition in the market mediocrity abounds!

I know but we have to at least blame someone to get mental peace.we talk to the operator not who runs the system.Thats y we express our frastration on them.

Edited March 16, 2012 by Neela & Jitu

[lizka 3]

Your Sig says you mailed ds-3032, did you eman emailed?

If so, then we both emailed same day. Hope we get it soon ! ready to pay IV also !!!!!!!!!!!!!!

we emailed ours this Monday, when did you email yours?? called today, the lady said, we get thousands every day, you just have to wait. but the payment has been accepted as of tuesday.

[Matt & Rocio 28]

I know but we have to at least blame someone to get mental peace.we talk to the operator not who runs the system.Thats y we express our frastration on them.

Maybe it's just me but the NVC operators seem to be a little bit more helpful than the USCIS operators. Although I did have a specific question about the I-864 form and what amount I should list for a prior tax year that had income from my ex-wife. The operator told me to read the instructions and if I still wasn't clear to contact an immigration attorney or a community based organization that specializes in immigration. That to me is the epitome of government bureaucracy. Create rules that aren't clear and then when you ask for clarification they can't or won't tell you.

Thank goodness for visajourney!

[Saylin 1,605]

we emailed ours this Monday, when did you email yours?? called today, the lady said, we get thousands every day, you just have to wait. but the payment has been accepted as of tuesday.

Keep in mind, the AOS and IV are two SEPARATE tracks. It doesn't matter where you are in the AOS track (bill showing as paid). It has ZERO reflection on the IV track.

[Divs 35]

Keep in mind, the AOS and IV are two SEPARATE tracks. It doesn't matter where you are in the AOS track (bill showing as paid). It has ZERO reflection on the IV track.

Sigh

[Saylin 1,605]

Maybe it's just me but the NVC operators seem to be a little bit more helpful than the USCIS operators. Although I did have a specific question about the I-864 form and what amount I should list for a prior tax year that had income from my ex-wife. The operator told me to read the instructions and if I still wasn't clear to contact an immigration attorney or a community based organization that specializes in immigration. That to me is the epitome of government bureaucracy. Create rules that aren't clear and then when you ask for clarification they can't or won't tell you.

Thank goodness for visajourney!

[Trav&Shell 83]

Thank goodness for visajourney!

Agreed - as tough as this process is, it's nice to know people have been where you are and survived, and it's awesome to have all of these resources just a click away!

[VisaJourney2011 14]

we emailed ours this Monday, when did you email yours?? called today, the lady said, we get thousands every day, you just have to wait. but the payment has been accepted as of tuesday.

read my Sig.

[StephanieM 60]

Agreed - as tough as this process is, it's nice to know people have been where you are and survived, and it's awesome to have all of these resources just a click away!

Yes yes totally agree.

[Neela & Jitu 79]

Maybe it's just me but the NVC operators seem to be a little bit more helpful than the USCIS operators. Although I did have a specific question about the I-864 form and what amount I should list for a prior tax year that had income from my ex-wife. The operator told me to read the instructions and if I still wasn't clear to contact an immigration attorney or a community based organization that specializes in immigration. That to me is the epitome of government bureaucracy. Create rules that aren't clear and then when you ask for clarification they can't or won't tell you.

Thank goodness for visajourney!

They really told you to contact an immigration lawyer?WOW.YOu should ask them then why it says on the the instruction/USCIS.gov web to call you guys regarding the form?Are they liar?

[bbz 2]

you got rehomed from GUZ to MTL, right?

have the USCitizen call back to NVC, ask for a new AOS fee bill with the MTL case number.

Good Luck !

Got changed to MTL case number yes. Called them again today, supervisor said the same thing: we'll get to pay early next week because they still need to physically relabel the file. By next Monday it'll be exactly 10 business days since we got our first case number. Took Saylin's advice and sent an expedite request email today too--although saylin said to wait and send it after we pay the fees, we sent it today anyways cus can't wait

btw--excuse me for venting--why does the operator need to get offended when I asked to speak to a supervisor?

when we first asked the operator for a supervisor, I explained nicely, in plain English, that because we were given the wrong information before, and because we've been waiting for yet another week already, we'd like to check with a supervisor to make sure nothing else is delaying our case. Operator hardly waited til I was finished and said rather abruptly "well I don't understand, I'm confirming with you right now you have to wait another week or two". I repeated what I said, which only made her repeat what she said. In my head I was like ?????!?!? SO I asked, I don't understand why you seem offended by my request, because first of all I'm not holding you personally responsible for your system screw up, and secondly it is my 2 weeks time being wasted, not yours, so may I have your cooperation to connect me to a supervisor? THEN very reluctantly she put me on hold.

Come on, with all due respect, your JOB as a customer service agent is just to answer calls, provide information and transfer calls when requested. Yes there are 18732546245487 calls you need to answer on a daily basis and they may not all be from nice people because everyone's frustrated and tired of waiting. Hello, that is part of your job. And yes you want to screen the calls for supervisors so they dont get bombarded. Do it in a professional, respectful way, not in a way like every caller OWES you something. In fact, your ability to handle difficult calls repeatedly in a nice way is what you're really getting paid for. GEESH. /ends venting tyvm.

A real poutine from MTL sounds real good right now

[Matt & Rocio 28]

They really told you to contact an immigration lawyer?WOW.YOu should ask them then why it says on the the instruction/USCIS.gov web to call you guys regarding the form?Are they liar?

I'm guessing this is the standard answer the give someone when they don't have a clear answer to give them. I'm sure i'm not the first person to fill out an I-864 form that had previous tax returns with joint income from an ex-spouse. I never did get an answer to this question. I'm still going back and forth. Right now my plan is to enter only my portion of the income from those previous tax years. Fortunately I make more than enough to sponsor my wife and step-daughter and my most recent tax return doesn't reflect any income from my ex.