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Manual check on ss card? Normal?

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Hi all,

I went to the SS office today to change my name on my ss card to my married name using my EAD. The woman accepted all my information, however said that the computer is telling her that a manual check is required and it can take up to 30days to get my new ss card in the post, all being well. I have had my ss number since 2010 and I am a little confused, as I thought a manual check was only done if you have just applied for a ss number and haven't been in the country very long?

Is what happened normal in my situation?

Naturalization Journey (Based on 5 years as a PR):

November 21st 2016 - Sent N-400 to Dallas Lockbox.

November 30th - Check Cashed.

December 1st - Email/Text Notifications.

December 8th - Hardcopy of NOA received (Priority Date 11/25).

December 9th - Biometrics Appointment Letter received.

December 19th - Biometrics Appointment.

January 4th 2017 - "In Line" for Interview.

June 9th - Online status changed to "Interview was Scheduled".

June 12th - Interview Letter received.

July 19th - Interview (NYC). Requested a "delayed Oath" for after September 4th 2017.

September 11th - Oath Letter received. Honored my request for a delayed Oath Ceremony. 

September 14th - Oath Ceremony.

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