NVC Filers - February 2012

[Alia&Jerald 5]

LOL Nope I have post its on each form with a note saying please date! lol!

[Saylin 1,605]

LOL Nope I have post its on each form with a note saying please date! lol!

[foobaz123 39]

NVC Update....

I spoke to a supervisor who told me that basically up to this point exactly nothing has been done with our case. Not even scanning. So, the supervisor told me he would call someone down in the scanning room and try and get the case "squared away".

Hopefully we'll get some kind of movement now. It seems to me that if I hadn't been calling everyday, things would be stuck until who knows when.

Moral of the story, if you run into even the slightest issue with NVC immediately ask for a supervisor. The standard line people are, generally, good for little more than reading off the screen.

Edited February 24, 2012 by foobaz123

[Saylin 1,605]

NVC Update....

I spoke to a supervisor who told me that basically up to this point exactly nothing has been done with our case. Not even scanning. So, the supervisor told me he would call someone down in the scanning room and try and get the case "squared away".

Hopefully we'll get some kind of movement now. It seems to me that if I hadn't been calling everyday, things would be stuck until who knows when.

That's ridiculous...

[foobaz123 39]

That's ridiculous...

Indeed. From what he said, I suspect that opting into the EP flagged the case for conversion (which he said definitely) and then instead of proceeding to scanning normally as it ought to do nothing happened. It would probably have stayed that way until some performance metric or other triggered a supervisor review.

Most operations like that will have metrics for when a case comes in, is processed and every step along the way. Probably with daily reports issued and what not. Given the past examples tend to clear out of the jam in around three weeks like clockwork, that is probably the TAT (or whatever they call it) for scanning. Which is sad enough when you think about it.

[Saylin 1,605]

Indeed. From what he said, I suspect that opting into the EP flagged the case for conversion (which he said definitely) and then instead of proceeding to scanning normally as it ought to do nothing happened. It would probably have stayed that way until some performance metric or other triggered a supervisor review.

Most operations like that will have metrics for when a case comes in, is processed and every step along the way. Probably with daily reports issued and what not. Given the past examples tend to clear out of the jam in around three weeks like clockwork, that is probably the TAT (or whatever they call it) for scanning. Which is sad enough when you think about it.

That's interesting with what happened. Glad you called every day though to push progress on your case. This is a good example of why I always suggest calling every day to keep track of one's case. Sitting idle and waiting for NVC to do something is a bad idea (unless you don't mind waiting).

[foobaz123 39]

That's interesting with what happened. Glad you called every day though to push progress on your case. This is a good example of why I always suggest calling every day to keep track of one's case. Sitting idle and waiting for NVC to do something is a bad idea (unless you don't mind waiting).

Exactly. I also think future advice really should be to just ask for a supervisor if there are any issues and only use the front level people for very basic information queries and nothing else.

[Saylin 1,605]

Exactly. I also think future advice really should be to just ask for a supervisor if there are any issues and only use the front level people for very basic information queries and nothing else.

Yup, that's how it is. Operators barely know anything. If you really need help, then the supervisor is where the help is.

[Gambialove 2]

Yup, that's how it is. Operators barely know anything. If you really need help, then the supervisor is where the help is.

Hi I just rec'd my iin and case #...I'm not sure if it is me or does it deal like I'm falling apart, wondering if im doing all I can do to keep this process on a timely manner....seem as if I would be happy but I'm panicking...oh Saylin, I heard you Roc!!!

[Saylin 1,605]

Hi I just rec'd my iin and case #...I'm not sure if it is me or does it deal like I'm falling apart, wondering if im doing all I can do to keep this process on a timely manner....seem as if I would be happy but I'm panicking...oh Saylin, I heard you Roc!!!

Grats on getting the case number! Did you just get it today?

As for what you can do: send the DS-3032!

[tuvaty 3]

My case was sent to the consulate today. Woohooo! But still no appointment date that we know of.

[Saylin 1,605]

My case was sent to the consulate today. Woohooo! But still no appointment date that we know of.

Err, in most cases, an interview date is scheduled FIRST, and then the case is sent to the consulate. Did an operator tell you it was mailed?

[tuvaty 3]

Err, in most cases, an interview date is scheduled FIRST, and then the case is sent to the consulate. Did an operator tell you it was mailed?

Yup. He told me it was mailed out today, and I did the DHL tracking check, and sure it was sent to today to Vietnam. Unless it's a different case that was sent to Vietnam that I am not aware of.

NVC also told me that the interview will be scheduled by the consulate. Hmmm...

Edited February 24, 2012 by tuvaty

[Saylin 1,605]

Yup. He told me it was mailed out today, and I did the DHL tracking check, and sure it was sent to today to Vietnam. Unless it's a different case that was sent to Vietnam that I am not aware of.

NVC also told me that the interview will be scheduled by the consulate. Hmmm...

Hmm, weird. Maybe Vietnam does it differently. Did you try calling DOS and asking what's going on with your case (was it shipped)?

[tuvaty 3]

Hmm, weird. Maybe Vietnam does it differently. Did you try calling DOS and asking what's going on with your case (was it shipped)?

I haven't called DOS, yet. I thought I'd give them 1, 2 days for them to update my case in their system. But DHL does have a package out-bound for Vietnam today, the same day that the NVC operator told me it was shipped to Vietnam. I am excited, but nervous as the appointment date hasn't been set, however.