how to actually talk to a customer representive at the uscis

[cbutte3 0]

I have been trying to call the USCIS to talk to a Representative about my case but haven't been able to get through to anyone what numbers do i need to press to actually get through to a customer representative.

[UKGirl123 24]

I just called them to ask a random question and I used the change of address option on the menu and I ended up speaking to someone. I can't remember which numbers I pressed though, sorry. Hope this helps a bit.

[Pitaya 2,577]

Here is the USCIS link that speaks about their national customer service center. As noted at the web page, try calling Tuesday - Friday for personal assistance.

Good luck,

YMMV.

[pepper 34]

i always use the prompt/s for ordering forms and it never fails....

press 1(for english) , 1 - 2 - 2 .......in less than a minute you'll get a live agent ...