NVC can't find our file!?

[workaholic 0]

Hello Widsy,

my noa2 was approved on Dec 16th.. and despite the reps at NVC stating that they havent recieved my petition, I got an email response from them.. that they recently recieved it.. see response below..

Dear Sir/Madam:

Your inquiry has been received at the National Visa Center (NVC).

The NVC recently received this petition. The appropriate agent (applicant, petitioner, or attorney) will receive instructions for the further processing of this petition within 6 to 8 weeks.

Sincerely,

Annie

National Visa Center

Written Inquiry Unit

Serco Inc, Support Contractor

NVCInquiry@state.gov

[K&E2009 71]

Happy New Year to everyone!

Also, anyone had this happen;

Get NOA2 in the mail

Wait to hear from the NVC only to find out they never received it

It's been almost a month

What happens if USCIS have lost it!?

:wacko:

[K&E2009 71]

Does anyone have a number for USCIS that doesn't involve pushing buttons when prompted by a computer!?

I have even selected the 'I can't find my receipt number' option andit tells me to call back between 8am-8pm Monday to Friday. IT'S AFTER 8AM ON A MONDAY! WHATS THE PROBLEM!?!

[K&E2009 71]

In all seriousness, I actually think it's impossible to talk to a human at USCIS...

[K&E2009 71]

NVC is closed today, anyone know when they reopen?

[cdneh 3,112]

Likely tomorrow. I think they are still closed to mark the holiday, and that fell on the Sunday this year.

[K&E2009 71]

Anyone know what happens when you get your NOA2 in the mail but the NVC don't receive your file? It's been 4 weeks now.

By the way, sorry to keep bumpin' this topic up, it's just I'd rather do that than start a new topic on the subject.

[grifols 1]

I received my NOA2 on December 7, 2011 and just e-mailed NVC on December 24 asking them if they received the petition and processed it. On December 27, they sent me an email saying that they have completed its process and forwarded the petition to the U.S. Embassy/Consulate General in Addis Ababa, Ethiopia. I always think emailing could yeild a better result.

Sincerely

[K&E2009 71]

I received my NOA2 on December 7, 2011 and just e-mailed NVC on December 24 asking them if they received the petition and processed it. On December 27, they sent me an email saying that they have completed its process and forwarded the petition to the U.S. Embassy/Consulate General in Addis Ababa, Ethiopia. I always think emailing could yeild a better result.

Sincerely

I did email them, they replied telling me they don't have it...

Which either means:

A)It hasn't left USCIS yet

B)It has left but it's lost

I'm startin' to get worried!

[Darnell 8,478]

The AVR will say your file has been transferred to the embassy if USCIS sent it.

Not the NVC AVR, at all. There's no record of any K-1 traffic on the AVR at NVC.

Does anyone have a number for USCIS that doesn't involve pushing buttons when prompted by a computer!?

I have even selected the 'I can't find my receipt number' option andit tells me to call back between 8am-8pm Monday to Friday. IT'S AFTER 8AM ON A MONDAY! WHATS THE PROBLEM!?!

Today is Federal Holiday.

Welcome to the USA !

[K&E2009 71]

Not the NVC AVR, at all. There's no record of any K-1 traffic on the AVR at NVC.

Today is Federal Holiday.

Welcome to the USA !

Darnell, you have clearly been around these forums for a while. Ever heard of USCIS losing the file AFTER they have sent the NOA2??

I'm probably overreacting, they probably just haven't sent it yet, but it's hard not to overreact when you hear some of the stories on here. :bonk:

[Darnell 8,478]

I've heard of:

1. USCIS keeping the caesfiles in a stack, next to the mail room, as there's some backlog

2. USCIS keeping the casefiles in a stack until they MAKE a big enough stack to send out to NVC

3. NVC Mailroom OPS being bogged down, where the casefile hits the door but takes 6 weeks before it's reviewed by a human or a Consulate IV Casefile number assigned

4. Casefile lost between shipment, between USCIS and NVC.

So, if you emailed off a scan of the NOA-2 postal letter to NVC - give them a breath of time to do some research, aye? Start calling again on Wednesday evening, after 6 PM EST (IMO) as that'll give them fed workers some time to catch up from the backlog generated over the holiday break.

Bear in mind, humans you speak to at the front line - are contractors with SERCO - they be clueless on physical casefile contents - all they see is a terminal in front of their eyeballs - you may need to engage with a supervisor to get actual, pointed info.

[Hank_ 9,174]

Does anyone have a number for USCIS that doesn't involve pushing buttons when prompted by a computer!?

I have even selected the 'I can't find my receipt number' option andit tells me to call back between 8am-8pm Monday to Friday. IT'S AFTER 8AM ON A MONDAY! WHATS THE PROBLEM!?!

Today is a holiday.

NVC is closed today, anyone know when they reopen?

Tuesday bright and early.... okay may be stretching it with the bright and early.

[K&E2009 71]

I've heard of:

1. USCIS keeping the caesfiles in a stack, next to the mail room, as there's some backlog

2. USCIS keeping the casefiles in a stack until they MAKE a big enough stack to send out to NVC

3. NVC Mailroom OPS being bogged down, where the casefile hits the door but takes 6 weeks before it's reviewed by a human or a Consulate IV Casefile number assigned

4. Casefile lost between shipment, between USCIS and NVC.

So, if you emailed off a scan of the NOA-2 postal letter to NVC - give them a breath of time to do some research, aye? Start calling again on Wednesday evening, after 6 PM EST (IMO) as that'll give them fed workers some time to catch up from the backlog generated over the holiday break.

Bear in mind, humans you speak to at the front line - are contractors with SERCO - they be clueless on physical casefile contents - all they see is a terminal in front of their eyeballs - you may need to engage with a supervisor to get actual, pointed info.

Thanks for the info! I emailed them all that stuff, but I suppose they haven't gotten around to it yet.

I also emailed Vermont and asked if they sent it/still have it. Not expecting a reply from them for a while though.

Does anyone know what happens if it is, dare I say... lost in the mail!?

Today is a holiday.

Tuesday bright and early.... okay may be stretching it with the bright and early.

Thanks for the reply!

[DiZZyLoX 114]

This happened to me. It was actually still at USCIS. Waiting to go out from the mail room. NVC likely doesn't have it yet. Took around the same amount of time, and I felt much like you did. Don't worry. It will go out soon.