PLS guys im lost ineed help

[Hard4wait 0]

Hi every one me and my wife we are so confused on July 5 we got NOA1 we filed CR1 and on Sptember 19 2011 my wife got email from uscis

*** DO NOT RESPOND TO THIS E-MAIL ***

The last processing action taken on your case

Application Type: I130 , IMMIGRANT PETITION FOR RELATIVE, FIANCE(E), OR ORPHAN

Your Case Status: Card/ Document Production

On September 19, 2011, your document I130, IMMIGRANT PETITION FOR RELATIVE, FIANCE(E), OR ORPHAN was processed and mailed to the address on record. If you have not received it within 30 days of September 19, 2011, contact customer service at 1-800-375-5283. If you move while your case is pending, please call our customer service center at 1-800-375-5283.

This step applies to applications that result in an applicant receiving a card (such as a "green card") or other document (such as a naturalization certificate, employment authorization document, travel document, or advance parole). Applications will be in this step from the time the order to produce the card/document is given until the card/document is produced and mailed to the applicant. You can expect to receive your card/document within 30 days of the approval of your application.

If you do not receive your document, please contact our National Customer Service Center at 1-800-375-5283.

If you have questions or concerns about your application or the case status results

listed above, or if you have not received a decision from USCIS within the current

processing time listed*, please contact USCIS Customer Service at (800) 375-5283.

*Current processing times can be found on the USCIS website at www.uscis.gov under Check Processing Times.

*** Please do not respond to this e-mail message.

Sincerely,

The U.S. Citizenship and Immigration Services (USCIS)

then icheck USCIS webiste and it was give me this message:

On September 19, 2011, your document I130, IMMIGRANT PETITION FOR RELATIVE, FIANCE(E), OR ORPHAN was processed and mailed to the address on record. If you have not received it within 30 days of September 19, 2011, contact customer service at 1-800-375-5283. If you move while your case is pending, please call our customer service center at 1-800-375-5283.

on September 20th my wife did call USCIS cus we not understod whats that mean and UCSIS said it was just mistake and my wife call senatore too and the senatore called uscis and have been told same thing. today its 5months and 2weeks of got the NOA1 and my wife call uscis today and they said they did send us document and what we have in uscis website is corrrrect OMG its 3months now of got this email but we didnt get any mail from uscis and they said may be the our case is in NVC my wife call NVC today too but the case not there and she called uscis back and they tell her that we will get mail from them next days IDONT undestand anything idont know whats going on.

[seaguliable 6]

Hi every one me and my wife we are so confused on July 5 we got NOA1 we filed CR1 and on Sptember 19 2011 my wife got email from uscis

*** DO NOT RESPOND TO THIS E-MAIL ***

The last processing action taken on your case

Application Type: I130 , IMMIGRANT PETITION FOR RELATIVE, FIANCE(E), OR ORPHAN

Your Case Status: Card/ Document Production

On September 19, 2011, your document I130, IMMIGRANT PETITION FOR RELATIVE, FIANCE(E), OR ORPHAN was processed and mailed to the address on record. If you have not received it within 30 days of September 19, 2011, contact customer service at 1-800-375-5283. If you move while your case is pending, please call our customer service center at 1-800-375-5283.

This step applies to applications that result in an applicant receiving a card (such as a "green card") or other document (such as a naturalization certificate, employment authorization document, travel document, or advance parole). Applications will be in this step from the time the order to produce the card/document is given until the card/document is produced and mailed to the applicant. You can expect to receive your card/document within 30 days of the approval of your application.

If you do not receive your document, please contact our National Customer Service Center at 1-800-375-5283.

If you have questions or concerns about your application or the case status results

listed above, or if you have not received a decision from USCIS within the current

processing time listed*, please contact USCIS Customer Service at (800) 375-5283.

*Current processing times can be found on the USCIS website at www.uscis.gov under Check Processing Times.

*** Please do not respond to this e-mail message.

Sincerely,

The U.S. Citizenship and Immigration Services (USCIS)

then icheck USCIS webiste and it was give me this message:

On September 19, 2011, your document I130, IMMIGRANT PETITION FOR RELATIVE, FIANCE(E), OR ORPHAN was processed and mailed to the address on record. If you have not received it within 30 days of September 19, 2011, contact customer service at 1-800-375-5283. If you move while your case is pending, please call our customer service center at 1-800-375-5283.

on September 20th my wife did call USCIS cus we not understod whats that mean and UCSIS said it was just mistake and my wife call senatore too and the senatore called uscis and have been told same thing. today its 5months and 2weeks of got the NOA1 and my wife call uscis today and they said they did send us document and what we have in uscis website is corrrrect OMG its 3months now of got this email but we didnt get any mail from uscis and they said may be the our case is in NVC my wife call NVC today too but the case not there and she called uscis back and they tell her that we will get mail from them next days IDONT undestand anything idont know whats going on.

[bigdog 376]

Somebody did an oops. Wait fort new letter.

[Penguin_ie 5,993]

** Moving from AOS to CR-1 forum as OP is petitioning for this visa *****

[Kathryn41 3,205]

It is important to know that when your wife calls the USCIS information line, she is not speaking with an immigration officer.; The person who answers the phone is a call center employee. They do not have access to any special information. All they know is the same thing that your wife sees on her computer when she checks into the USCIS Status update. The Information Hotline is also known as the 'Misinformation Line' as if often gives out wrong information.

The call center employees are not trained in immigration - they only read off of a prepared script for normal situations. So, the information you received on both calls is suspect - which means you cannot trust it is right.

Since your wife hasn't received anything in the mail she has two options she can try:

1) call the information line again and this time explain that the receipt notice is 'late' and hasn't been received and she needs to speak with an immigration officer. The person who answers the phone can then transfer her to a real immigration officer who can access her account and let her know what is going on.

2) make an infopass appointment at her local USCIS office and ask to speak to an immigration officer in person. The immigration officer can then look up the information on file and let her know what is going on.

It may be that the information was posted by mistake as the first person told her, especially as the Senator's office was told the same thing. Approval for the I-130 almost always takes longer than 2 to 3 months (usually between 5 to 7 months) so posting that it was approved sounds like it could have been a mistake. The second person your wife talked to would only be able to read what was on the computer screen that your wife sees and has no way of knowing if that is accurate or not. She would not have been able to check anywhere, so I would also be suspicious of what she said.

It may be that USCIS is still working on your I-130 petition but have not yet changed the message posted in error on the computer. They don't always update the information in a reliable way. So, have your wife do one of the two items posted above and hopefully she will find out where things are.

I hope this helps. Good luck.

Edited December 21, 2011 by Kathryn41