USCIS Ombudsman Liaison

[rajavi 0]

Hi, this is my first post. My NOA1 date is Aug 4th. CSC seems to stuck with June applications forever. Has anyone ever tried to email Ombudsman Liaison Unit and got a response about the delay in processing IR-1/CR-1 applications at CSC? I found the below paragraph in the below link in USCIS website. For what it is worth I am thinking of sending an email. May be if many of the us July and August filers send an email things will improve a bit? Any thoughts?

http://www.uscis.gov/portal/site/uscis/menuitem.eb1d4c2a3e5b9ac89243c6a7543f6d1a/?vgnextoid=ddce0b89284a3210VgnVCM100000b92ca60aRCRD&vgnextchannel=ddce0b89284a3210VgnVCM100000b92ca60aRCRD

USCIS Ombudsman Liaison

The USCIS Ombudsman Liaison Unit (OLU) is responsible for managing the flow of information between USCIS and the Ombudsman's Office. The OLU responds to questions posed by the Ombudsman's Office, coordinates and prepares responses to the Ombudsman's formal recommendations and annual reports, and facilitates the implementation of policies and procedures to ensure that USCIS customers receive the best possible service.

To help improve customer service, we seek feedback from our customers, stakeholders, and affiliated agencies to help identify issues that directly affect you. Email the Ombudsman Liaison Unit at OLUInquiries@dhs.gov. Please explain your concern, question, or suggestion as clearly as possible. Regrettably, we cannot post any inquiries online if they have case-specific or personal information in them.

[Adriene H 89]

Hi, this is my first post. My NOA1 date is Aug 4th. CSC seems to stuck with June applications forever. Has anyone ever tried to email Ombudsman Liaison Unit and got a response about the delay in processing IR-1/CR-1 applications at CSC? I found the below paragraph in the below link in USCIS website. For what it is worth I am thinking of sending an email. May be if many of the us July and August filers send an email things will improve a bit? Any thoughts?

http://www.uscis.gov/portal/site/uscis/menuitem.eb1d4c2a3e5b9ac89243c6a7543f6d1a/?vgnextoid=ddce0b89284a3210VgnVCM100000b92ca60aRCRD&vgnextchannel=ddce0b89284a3210VgnVCM100000b92ca60aRCRD

USCIS Ombudsman Liaison

The USCIS Ombudsman Liaison Unit (OLU) is responsible for managing the flow of information between USCIS and the Ombudsman's Office. The OLU responds to questions posed by the Ombudsman's Office, coordinates and prepares responses to the Ombudsman's formal recommendations and annual reports, and facilitates the implementation of policies and procedures to ensure that USCIS customers receive the best possible service.

To help improve customer service, we seek feedback from our customers, stakeholders, and affiliated agencies to help identify issues that directly affect you. Email the Ombudsman Liaison Unit at OLUInquiries@dhs.gov. Please explain your concern, question, or suggestion as clearly as possible. Regrettably, we cannot post any inquiries online if they have case-specific or personal information in them.

I say go for it!

[Heather&Paul 7]

It's worth a shot, but I know for the K-1 fiancé visa, that the wait for CSC is really at or a bit over 5 months. I was two weeks away from my 2 month mark when we were approved. It may help to email them, it may not. It still comes down to being a waiting game unfortunately.

[foobaz123 39]

You can try... and I wouldn't discourage you however, as far as I know no one has ever gotten anything useful from the Ombudsman and usually just get the same "Wait 5 months, then wait more" answer...

That said, why not.. it can't hurt anything