Can someone help me

[boy gaga 0]

Good morning everyone, i'm worry about my case statut i need help please, everytime i check my case statut in the uscis.gov it's say:

Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1.800.375.5283.

someone know what mean that?

[Dan & Jenni 457]

it nearly always means that there is a problem with the system. if your case status has shown up online before now then it really is nothing to worry about. the website seems to work for some but not for others

[boy gaga 0]

it nearly always means that there is a problem with the system. if your case status has shown up online before now then it really is nothing to worry about. the website seems to work for some but not for others

oh gosh Thank soo much for replying me, i was worry abt it it's like 3 months 2 weeks from my NOA 1 any news about my case.

[Operator 1,927]

Good morning everyone, i'm worry about my case statut i need help please, everytime i check my case statut in the uscis.gov it's say:

Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1.800.375.5283.

someone know what mean that?

1. Are you entering your number correctly?

2. If the answer above is yes...have you called the number they provided?

[qwerty1974 11]

The online system NEVER worked for us throughout three months, then in the fourth month it suddenly read 'case processed'. Try not to worry, it sounds like normal service to me! My fiance (USC) rang USCIS one day to ask about this and they nonchalently said 'Oh yeah, that never works' LOL! If you have any deep concerns I'd ring them and ask for Tier Two service...not sure what that means but my fiance mentioned something about having to ask for that to get to speak to someone who actually could find the file on their system?

Edited November 28, 2011 by qwerty1974

[boy gaga 0]

oh gosh Thank soo much for replying me, i was worry abt it it's like 3 months 2 weeks from my NOA 1 any news about my case.

Yes i intered the correct number i check it every day but it's dnt work, i'd call them yet.

Tahnk you for replying me.

[avalon0602 0]

we have the same situation, we got NOA1 at the beginning of August, VSC, and till now, we still cannot track our case status on USCIS' website, , my fiance called 1.800.375.5283 twice, but each time they told him everything is ok and we have to wait and will get approval on late Dec. or Jan.,

and I just saw someone mentioned there is maintenance of USCIS website on Dec., maybe after the maintenance, we can track our case status, we'll see, , Good luck to all!

[boy gaga 0]

we have the same situation, we got NOA1 at the beginning of August, VSC, and till now, we still cannot track our case status on USCIS' website, , my fiance called 1.800.375.5283 twice, but each time they told him everything is ok and we have to wait and will get approval on late Dec. or Jan.,

and I just saw someone mentioned there is maintenance of USCIS website on Dec., maybe after the maintenance, we can track our case status, we'll see, , Good luck to all!

Thank u for replying me and giving me information i wish u the best.