Contact USCIS

[sweetapple 1]

Does anyone know how to reach a live representative on the phone? I called toll-free number and there is no option that I can talk to a live person. I need to ask info about my case since its been 5 months and no NOA2. Thanks for your help.

[utst10 0]

I have never contacted them but do use their website.

I know the website keeps track of who log on and you should check the website to see if your case have been "touched".

I know I checked my case daily and knew exactly when they touched it. One touched and about two weeks later I got the NOA2 noticed.

[sweetapple 1]

I have never contacted them but do use their website.

I know the website keeps track of who log on and you should check the website to see if your case have been "touched".

I know I checked my case daily and knew exactly when they touched it. One touched and about two weeks later I got the NOA2 noticed.

I check daily too but my case was just touched only 1 time 6 days after my NOA1. Nothing else since then. And I cant reach live rep. on the phone, just automated system.

[crea78 0]

How can you see if your case has been touched? All I see under "My Case Status" is it was last touched on July 12, 2011 when they received my I-129F.

[utst10 0]

When they changed the date on your file when you log on (usually when you log on, the date they last touch it will be there), that's when you know they have "touched" it since the last time.