2 months and no SS card yet

[missicy 87]

I applied for a SSN in my maiden name after I entered on K-1. Then I got married and received GC. 2 months ago I applied for a new SS card in my new last name and without a "valid for work only with DHS authorization". I haven't received it yet so I called SSA today and they said that a new card hasn't been issued yet and that they are waiting for verification from DHS and that it can take 6 weeks. Well, it's been more than 6 weeks. I called USCIS and they told me to make an infopass appointment and that a local office can help me. Can they? I don't want to make a trip out there only for them to tell me that they can't help me. Who can I contact to find out what's going on and what's taking DHS so long to verify my information? This is beyond frustrating because I can't apply for a driver's license until my info on my SSN and GC matches.

[I'm Gone 60]

Who can I contact to find out what's going on and what's taking DHS so long to verify my information?

Send an e-mail to SSA:

http://ssa-custhelp.ssa.gov/app/ask

Explain the situation, and include the application reference number, for example, 11200123456. You might need to play with the number to get it to go through, for example, 11 200 123 456, or spelled out the numbers, one one two, etc.

[missicy 87]

Thanks, I did send them an email and their response was that they can't give specific information in email and to leave my number and they will call me. They did and all they told me was that they are waiting for a verification from DHS. I think that 2 months is a little too long so I'm worried that DHS just forgot about my case and nobody is working on it, especially because I see other people getting their cards in a few weeks.

[Messybrownhair 251]

I went through DHS verification and it took 6 weeks to get my new card.. im sure you can still get your license. My friend never bothered to have her ss card changed and she has a license just bring your bc and mc?? Can't hurt to try!! Also if you bring that piece of paper from ssa showing u applied for the new card might be ok for the dmv

[SF2007 48]

Thanks, I did send them an email and their response was that they can't give specific information in email and to leave my number and they will call me. They did and all they told me was that they are waiting for a verification from DHS. I think that 2 months is a little too long so I'm worried that DHS just forgot about my case and nobody is working on it, especially because I see other people getting their cards in a few weeks.

Same thing happened to me. I was in limbo, posted on this forum and I did as I Quit recommended: write then an email. Someone from the Dallas office called me the very next day. I explained my case (what SS told me, that I was stuck in limbo not being able to trade-in my driver's license, get a credit card from the bank, etc.) and the matter was resolved in less than 2 weeks. Seems to get a little faster when someone else than your local office takes the matter in their own hands.

I finally got my card 39 days after I applied.

[missicy 87]

I went through DHS verification and it took 6 weeks to get my new card.. im sure you can still get your license. My friend never bothered to have her ss card changed and she has a license just bring your bc and mc?? Can't hurt to try!! Also if you bring that piece of paper from ssa showing u applied for the new card might be ok for the dmv

I already tried. California already implemented REAL ID which reqiures SSN check and if the name doesn't match on SSN and GC they won't process your application. (REAL ID is not implemented in all states yet which explains why your friend was able to get hers without updating her SSN first.)

Same thing happened to me. I was in limbo, posted on this forum and I did as I Quit recommended: write then an email. Someone from the Dallas office called me the very next day. I explained my case (what SS told me, that I was stuck in limbo not being able to trade-in my driver's license, get a credit card from the bank, etc.) and the matter was resolved in less than 2 weeks. Seems to get a little faster when someone else than your local office takes the matter in their own hands.

I finally got my card 39 days after I applied.

Thanks, I guess I will try again, hopefully I have more luck this time.

[missicy 87]

This is a response I received from them:

"We regret that you have not yet received the Social Security number (SSN) card you requested. Generally, an individual should receive his or her original SSN card in the mail within two weeks after the application and document(s) have been received and verified.

When an alien requests an SSN or replacement card, we will verify his or her documents and status with the appropriate Bureau of the Department of Homeland Security (DHS). If verification is not available through the Systematic Alien Verification for Entitlements (SAVE) system, we will send Form G-845 for manual verification.

Your local office will generally follow up on the G-845 request after allowing 15 federal workdays, plus five days for mail delivery. However, the Social Security Administration (SSA) has no jurisdiction over immigration laws, procedures, or the workload of Bureaus of the DHS.

Due to security measures to prevent identity theft, we will no longer provide SSN’s over the phone when an individual calls to obtain his or her SSN. Furthermore, they are not available for viewing online.

We suggest that you return to the local office where your application was filed.

If you have been assigned an SSN, the office can provide you with the number. However, if you have not received your card within 14 days of your SSN having been assigned, you may have to apply for a replacement SSN card.

If you have not been assigned an SSN, you can request that the office do the following:

-- Again query the SAVE system

-- Submit a Form G-845 request if original documents were requested by DHS

-- Follow up on any G-845 previously sent

-- Issue an SSA-L676 if the application has been denied.

When you visit one of our offices to inquire about the status of your application, take all the documents you originally presented as evidence.

Local offices do not print Social Security cards. All Social Security cards are printed and mailed centrally from Baltimore, Maryland.

Caution: The copy of the uncertified SSN application contains confidential personal identifying information and should only be shared with trustworthy third parties on a need-to-know basis. Disclosure of information such as your address, date of birth, place of birth, parents’ names, and a facsimile of your signature can increase your vulnerability to identity theft.

The Social Security Administration uses the U.S. Postal Service for all mail. We cannot track documents such as Social Security cards or birth certificates once they have been mailed."

Nothing that I didn't already know. I give up.