case closed but pending rfe??? pc or nbi??

[tripod 0]

this is so confusing. i received an email from nvc asking me a police clearance. now i dont know wc one they are asking if it is nbi or police clearance. i only include nbi on my packet because on my understanding, police clearance are only for those who lived abroad for the past 6mos starting 16 yrs of age. But here's the thing, I went to school in Manila for college when i turned 16 so i put my address in my DS 230. Now they said on the email that a gap exist in my residence history. and below of it is instruction in obtaining police cert. so what do i need to do? unluckily its my flight tom goin back to the province coz i had my advance med here. i don't know what to do now, if i will not just go home yet and get that PC here or they need another nbi coz maybe they misplaced it. my hsuband is busy at work but he will call later about it, but i think its holiday in NVC. Here's another thing also, when I was trying to sign in at the payment portal it says SIGN IN FAILED i check my mnl case number and IIN it is correct. what does this mean now? case closed? but pending rfe???

pls enlighten me ppol. thank u!!!

[DanTes 21]

this is so confusing. i received an email from nvc asking me a police clearance. now i dont know wc one they are asking if it is nbi or police clearance. i only include nbi on my packet because on my understanding, police clearance are only for those who lived abroad for the past 6mos starting 16 yrs of age. But here's the thing, I went to school in Manila for college when i turned 16 so i put my address in my DS 230. Now they said on the email that a gap exist in my residence history. and below of it is instruction in obtaining police cert. so what do i need to do? unluckily its my flight tom goin back to the province coz i had my advance med here. i don't know what to do now, if i will not just go home yet and get that PC here or they need another nbi coz maybe they misplaced it. my hsuband is busy at work but he will call later about it, but i think its holiday in NVC. Here's another thing also, when I was trying to sign in at the payment portal it says SIGN IN FAILED i check my mnl case number and IIN it is correct. what does this mean now? case closed? but pending rfe???

pls enlighten me ppol. thank u!!!

All you need is NBI clearance for travel abroad even if you lived at a dozen different addresses all within the Philippines. Looks like you have CC, but have your husband give them a call to make sure. Although you should never leave a gap in time in the "from / to" portions on the DS-230.

[Scott and Mhay 57]

Have your husband call the NVC. If you have a sign in fail it may be a false RFE.