July NOA1 at CSC

[easyriders2011 14]

I'm uncertain this would have any impact beyond making wait times longer to talk to someone. That said, I'm also not aware of a downside. As an aside, I'm planning on calling my Representative and Senator and such today as well.

I didn't say to call CSC. What I said was to call the department head or agency that is over CSC. If USCIS is going to adhere to their website time lines and there is a gross difference between what they state and what is actually happening then someone ought to be concerned there. At least from an administrative and supervisory perspective.

If someone's boss keeps getting calls, or some boss's boss keeps getting calls he has more incentive to crack some heads on the local managers/supervisors who are letting their troops slip so egregiously.

[foobaz123 39]

I didn't say to call CSC. What I said was to call the department head or agency that is over CSC. If USCIS is going to adhere to their website time lines and there is a gross difference between what they state and what is actually happening then someone ought to be concerned there. At least from an administrative and supervisory perspective.

If someone's boss keeps getting calls, or some boss's boss keeps getting calls he has more incentive to crack some heads on the local managers/supervisors who are letting their troops slip so egregiously.

Unfortunately.. there is no known method to contact any of those people. It is an entirely faceless and completely unaccountable bureaucracy. Besides, they aren't accountable to their customers, what makes you think they have metrics or anything like that?

It's been pretty clear for a while now that CSC had stopped working on family based visas. It's the only way to explain the total cut off that happened back in June.

Based on what the lady told me a minute ago... it is looking like our best case scenario is an interview in May... frakking May!

Edited January 12, 2012 by foobaz123

[Voided01 7]

MAYYYYYY ?!?

[VisaJourney2011 14]

I wish there was a contact info for Supervisors, Managers at USCIS or CSC. I wouldn't mind contacting them and giving them a piece of my mind.

I didn't say to call CSC. What I said was to call the department head or agency that is over CSC. If USCIS is going to adhere to their website time lines and there is a gross difference between what they state and what is actually happening then someone ought to be concerned there. At least from an administrative and supervisory perspective.

If someone's boss keeps getting calls, or some boss's boss keeps getting calls he has more incentive to crack some heads on the local managers/supervisors who are letting their troops slip so egregiously.

Unfortunately.. there is no known method to contact any of those people. It is an entirely faceless and completely unaccountable bureaucracy. Besides, they aren't accountable to their customers, what makes you think they have metrics or anything like that?

It's been pretty clear for a while now that CSC had stopped working on family based visas. It's the only way to explain the total cut off that happened back in June.

Based on what the lady told me a minute ago... it is looking like our best case scenario is an interview in May... frakking May!

[Alia&Jerald 5]

MAY?????????????? NOOOOOOOOOOOOOO....I was hoping hubby was with me for our 1 year anniversary since my parents were planning on giving us a weekend cruise as a gift for our 1 year! I really truly hope CSC catches speed so that we are not left behind (wanting to cry )

[tuvaty 3]

Based on what the lady told me a minute ago... it is looking like our best case scenario is an interview in May... frakking May!

Interview for visa in May?

Or NOA2 in May? Let's be clear here.

Edited January 12, 2012 by tuvaty

[foobaz123 39]

Interview for visa in May?

Or NOA2 in May? Let's be clear here.

Interview... I did say that "an interview in May", didn't I?

[Rac2012 0]

I didn't say to call CSC. What I said was to call the department head or agency that is over CSC. If USCIS is going to adhere to their website time lines and there is a gross difference between what they state and what is actually happening then someone ought to be concerned there. At least from an administrative and supervisory perspective.

If someone's boss keeps getting calls, or some boss's boss keeps getting calls he has more incentive to crack some heads on the local managers/supervisors who are letting their troops slip so egregiously.

The head of the USCIS is Alejandro Mayorkas. His email address is alejandro.mayorkas@dhs.gov and listed phone number at USCIS headquarters is (202)-272-1000. Just a thought--I'm thinking about drafting a letter to him.

[Ryan H 3,812]

Moved from Process & Procedures to Progress Reports.

[Adriene H 89]

I wish there was a contact info for Supervisors, Managers at USCIS or CSC. I wouldn't mind contacting them and giving them a piece of my mind.

Customer Feedback:

We strive to provide quality service to our customers. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the Center Director, at:

US Citizenship and Immigration Services

California Service Center

24000 Avila Road, 2nd Floor

Laguna Niguel, CA 92677

Note in the heading of the letter and on the envelope:

"FOR THE PERSONAL ATTENTION OF THE DIRECTOR."

[mr and mrs 187]

another avenue might be contacting the ombudsman for USCIS.

not certain it will have any immediate effect but it could help pass the time.

good luck to all.

[Voided01 7]

6 months today

[Aschenbecher 16]

6 months today

Same..! grrrrr

[Heartwarming 15]

Same..! grrrrr

We are going on 6 months also. My wife has an email for the head of USCIS. I have to ask her about that.

The head of the USCIS is Alejandro Mayorkas. His email address is alejandro.mayorkas@dhs.gov and listed phone number at USCIS headquarters is (202)-272-1000. Just a thought--I'm thinking about drafting a letter to him.

If you do please tell me how it goes. How long have you been waiting?

[Heartwarming 15]

We are going on 6 months also. My wife has an email for the head of USCIS. I have to ask her about that.

If you do please tell me how it goes. How long have you been waiting?

According to the scans of random WAC #'s nobody is approved yet with our same NOA1 date. This is scaring me! I saw some approved back in Oct and Nov but I am willing to bet you they are expedites or military cases.

Edited January 17, 2012 by Funfetti