Service Request

[Let it Be 0]

Hi all,

We mailed our I-751 on June 18th. We received our NOA with a reciept date of June 21st. We filed with California Service Center. We have not recieved our Biometrics letter after more than 30 days so I called National Customer Service yesterday and they filed a service request for Biometrics.

The rep I spoke with was very nice and extremely helpful. He said if I dont get the letter within 30 days to call back again.

The receipt number on our NOA1 apparently is no good because they track our application with the receipt number on the Biometric letter. Frustrating because we cant even go online to check status.

Has anyone else had to do this? Any idea if it will take the 30 days to get the letter?

Thanks for any feedback!

[trillium13 84]

Ours took more than 30 days to get. We called on the 30th day, and had our letter about a month after. Our biometrics appointment was about 10 weeks from our NOA date. Our ASC runs way behind, or at least they were. We were dead last in our group to have biometrics, but it didn't hold up our approval.

They were kind enough to send us an email after the phone call to let us know that our ASC was slow. Good luck!

[Let it Be 0]

Ours took more than 30 days to get. We called on the 30th day, and had our letter about a month after. Our biometrics appointment was about 10 weeks from our NOA date. Our ASC runs way behind, or at least they were. We were dead last in our group to have biometrics, but it didn't hold up our approval.

They were kind enough to send us an email after the phone call to let us know that our ASC was slow. Good luck!

Thanks so much for the reply! Always feels better to know others survived the same situation