UNETHICAL BEHAVIOR WITHIN USCIS

[Anh map 2,098]

So what did the fraud prevention unit tell you today???? They should be able to tell you what the amount of the suspect charge was and where it occured. Did you talk to them today.

Seems that the OP is dragging out the drama a bit......

[StvM 1]

Most likely no one at USCIS had anything to do with your credit card info. You send them copies, without numbers blackened out... It is OK, but let me ask you just ONE question - where those copies came from???? Did you use public copy machine to make copies? Staples, Office Depot, ETC...? MOST of modern copy machines do have memory, and everything you copy stays there for a while (if that option turned on), so anyone could see what you copied, later on, from memory... And if scammers used to put skimmers right inside bank ATMs, imagine what can be done in low security places, that have copy machines.

Edited July 19, 2011 by StvM

[boomummy73 2]

Hello vj family, I hope everyone is having a wonderful and blessed day... sorry if i wasn't able to personally get back to everyone's questions or comments, its just that i'm new here and everything started getting way to confusing while trying to comment back... here's an update from yesterday because i know everyone wants to know whats going on... i called the bank today and they told me yes that their has been some fraudulent activities on my account, they asked me a series of personal questions... that would be certain questions i was asked when opening the accounts, and they also told me that i had to send in identifications proving who i was before their able to reopen the accounts... they told me that they can better assist me once the accounts were reopened, and that's all that they were able to tell me so far, so until i send in the info that they need its still under investigation. i would like to thank everyone for their support, and thanks to everyone that took the time to comment. i would most definitely keep everyone posted when i find out more details... thanks and have a blessed day!!!

Most likely no one at USCIS had anything to do with your credit card info. You send them copies, without numbers blackened out... It is OK, but let me ask you just ONE question - where those copies came from???? Did you use public copy machine to make copies? Staples, Office Depot, ETC...? MOST of modern copy machines do have memory, and everything you copy stays there for a while (if that option turned on), so anyone could see what you copied, later on, from memory...

[boomummy73 2]

You need to get with your bank first and get the details of where the charges are coming from. One thing for sure, the issuer of your card have some good security system in place to protect you. Don't jump into any conclusion yet till you get all your facts, all you have right now is just suspicion and rightfully justified. A lsson to learn in this case is NEVER EVER leave your credit card information on any open correspondence it just makes it too easy for fraudulent people. The USCIS officials would have understood your action if you had blackened the numbers. Good luck on the erest of your journey and please keep us posted of the outcome. God Bless!

[boomummy73 2]

Credit card statements usually contain the full account number, account holder's name, and account holder's address. However, they usually don't contain the expiration date of the card. That information would usually be needed in order to use the other information to make fraudulent purchases with the card.

Wait until you get the details from the bank before jumping to any conclusions.

[NHKx2 43]

Hello vj family, I hope everyone is having a wonderful and blessed day... sorry if i wasn't able to personally get back to everyone's questions or comments, its just that i'm new here and everything started getting way to confusing while trying to comment back... here's an update from yesterday because i know everyone wants to know whats going on... i called the bank today and they told me yes that their has been some fraudulent activities on my account, they asked me a series of personal questions... that would be certain questions i was asked when opening the accounts, and they also told me that i had to send in identifications proving who i was before their able to reopen the accounts... they told me that they can better assist me once the accounts were reopened, and that's all that they were able to tell me so far, so until i send in the info that they need its still under investigation. i would like to thank everyone for their support, and thanks to everyone that took the time to comment. i would most definitely keep everyone posted when i find out more details... thanks and have a blessed day!!!

Something about this doesn't sound right to me. I've had my card frozen several times for real charges that they suspected were fraudulent-- I travel a lot and use my card in foreign countries and sometime forget to alert my bank in advance of my travels. EVERY time they have called me and emailed me long before that letter arrives in the mail.

Is the bank you use very small? Do they not have your phone/email address? They should have a 24-hour fraud prevention line, and they should have been able to resolve the issue when you were on the phone with them. The fact that they got personal information from you and then still did not "resolve" your problem is very suspicious to me. Maybe I'm just paranoid, but THIS is what reads scam to me. Are you sure your cards were accounts were ever even closed? Had you tried to use the card? Can you log in to an online account and check the balances?

[Drogs 24]

I got my account restored by answering questions over the phone.

But is it innocent till proven guilty or guilty until proven innocent??????????

[KittyPollitt 284]

Okay what do you expect ? top notch customer services, you really think this part of the services was implemented for profit? I already got a fat lard from USCIS on this board thinking he is all mighty because he works for them, so the best advise I can give you is to suck in your pride and expect the worse and brown nose like no other. Being rude to them will not help your situation, you need to be their best friend and try to work with them at your best effort. Most of these types of government employees are under educated and has no sense of morale, I would put these people in the same ladder as postal employees.

Good luck with your efforts and remember brown nose, like no other and say sorry a lot to them.

Joo joo

Um, I think the least someone should expect from a government agency is not to steal credit card numbers. And I can't imagine how brown nosing when talking to them would help. Personally, if I discovered my financial information was compromised by a government employee, Anderson Cooper would be getting a call from me.

[Drogs 24]

I still see no evidence of USCIS wrongdoing ?????????????????????? what do we have so far, she after knowing it was silly to do so, sent details in the mail, i do not think she has pursued this as aggressively with the CC company, but yet USCIS are guilty.

[VanessaTony 3,567]

What about the postal company??!! Obviously the OP posted the items. It is NOT uncommon for postal employees to open mail to take money and cheques and what not (less common now but still happens). It's also common for people to take mail to steal identities. I don't know how you posted it but it's likely someone opened it, scanned/copied your docs, mailed it off so you wouldn't notice and stole your identity. I certainly wouldn't blame USCIS because no, my husband and i had zero issues with our stuff and i've never read this before.

Edited July 20, 2011 by Vanessa&Tony

[pepper 34]

unethical behavior from uscis?!! as much as i dont like them(uscis) sometimes i never had problems and really have doubts about your accusations..i was stupid or lets say trustful enough not to hide/cover our bank info(credit/debit card ),401ks and airline cc but nothing like what u experienced happened....u cant accuse unless u have proof....the hubby's cc was hacked($50k) and after answering a few security questions from the bank we were able to use the card right away..it was never put on hold the bank went after the hacker without freezing the account.....

[boomummy73 2]

I got my account restored by answering questions over the phone.

But is it innocent till proven guilty or guilty until proven innocent??????????

[boomummy73 2]

Drog if you knew any better you would know that every case is different, yes i did call the credit card company and they told me that the matter could be addressed once i sent them in the info that they needed... the way i've always known it to be is guilty until proven innocent.

[boomummy73 2]

I still see no evidence of USCIS wrongdoing ?????????????????????? what do we have so far, she after knowing it was silly to do so, sent details in the mail, i do not think she has pursued this as aggressively with the CC company, but yet USCIS are guilty.

[boomummy73 2]

First of all i don't have to prove anything to you or anybody else at that matter, yes i did send a copy of the credit cards in, but would i say it was silly to do so, no... who are you first of all to sit here and pass judgement of me when you don't even know me... i thought this was a website for mature adults, and to answer your question, i have called the credit card company and tried all i could, but they have a system of doing things and i cant go demanding they do anything things my way.. they asked for proof and the proof is what they would get.. i called three times today and spoke to three different people, and they all told me the same thing, they told me the problem can't be addressed until i send them in what they need, point blank.