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AOS paid, NVC website giving error..

By Carmi in IR-1 / CR-1 Spouse Visa Process & Procedures

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Carmi Contributor

Carmi   4

Posted
Filed: IR-1/CR-1 Visa Country: Paraguay
 Timeline
Posted

I am trying to print the cover letter from the NVC payment website but when I click on "print" I am getting the following error:

Server Error in '/CTRAC' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Both errors appear on explorer and firefox.. any idea of what this is? Is it the NVC website or is it me? (I am at work)

Thanks!

12/30/2010: Married

02/02/2011: I-130 Sent

02/03/2011: USPS delivery confirmation

02/08/2011: NOA1 (text message + email)

02/09/2011: Touched

05/31/2011: NOA2 text and email

06/20/2011: NVC finally received our case!!

06/24/2011: Assigned case and INN number

06/24/2011: Received AOS Bill/Instructions, and DS3032

06/26/2011: Sent Choice of Agent form via email

06/27/2011: Paid I-864 bill

06/30/2011: Mailed I-864 packet

07/01/2011: DS-3032 was accepted

07/05/2011: Received Packet IV

07/06/2011: Paid IV bill

09/10/2011: Mailed IV packet

09/15/2011: Got a checklist! :(

09/19/2011: Sent completed checklist

09/22/2011: Case complete!!!!

09/29/2011: Received Packet 4, Assigned interview date

09/30/2011: Case forwarded to foreign consulate

U.S. Consulate in Asunción, Paraguay

10-03-2011: Medical Exam

10-12-2011: Medical Results picked up

11-01-2011: Interview at 2:30PM. APPROVED!!!!!!!!!!

11-02-2011: VISA picked up

11-10-2011: POE: Washington DC

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No-Where-Man Proficient

No-Where-Man   147

Posted
Filed: IR-1/CR-1 Visa Country: Morocco
 Timeline
Posted

we call that the '' famous SIGN-IN ERROR'' :)

when you get this message it means your case is completed at NVC and no longer veiwable online for any change

To confirm please call NVC

Good Luck

I am trying to print the cover letter from the NVC payment website but when I click on "print" I am getting the following error:

Server Error in '/CTRAC' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Both errors appear on explorer and firefox.. any idea of what this is? Is it the NVC website or is it me? (I am at work)

Thanks!

YA ALAH Bless Our Joureny To The End , Ameen

Je T'aime Till My Dying Day

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Carmi Contributor

Carmi   4

Posted
Filed: IR-1/CR-1 Visa Country: Paraguay
 Timeline
  • Author
Posted

I wish it was that but.. no.. :( I just paid the AOS bill..

12/30/2010: Married

02/02/2011: I-130 Sent

02/03/2011: USPS delivery confirmation

02/08/2011: NOA1 (text message + email)

02/09/2011: Touched

05/31/2011: NOA2 text and email

06/20/2011: NVC finally received our case!!

06/24/2011: Assigned case and INN number

06/24/2011: Received AOS Bill/Instructions, and DS3032

06/26/2011: Sent Choice of Agent form via email

06/27/2011: Paid I-864 bill

06/30/2011: Mailed I-864 packet

07/01/2011: DS-3032 was accepted

07/05/2011: Received Packet IV

07/06/2011: Paid IV bill

09/10/2011: Mailed IV packet

09/15/2011: Got a checklist! :(

09/19/2011: Sent completed checklist

09/22/2011: Case complete!!!!

09/29/2011: Received Packet 4, Assigned interview date

09/30/2011: Case forwarded to foreign consulate

U.S. Consulate in Asunción, Paraguay

10-03-2011: Medical Exam

10-12-2011: Medical Results picked up

11-01-2011: Interview at 2:30PM. APPROVED!!!!!!!!!!

11-02-2011: VISA picked up

11-10-2011: POE: Washington DC

457oedn.png

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Navyk Experienced

Navyk   78

Posted
Filed: Citizen (apr) Country: India
 Timeline
Posted

Sometimes people get carried away without checking your timeline or understanding the question correctly. It is alright. Try again to loin to the NVC system to print out the cover letter of IN payment. If the problem persits, please speak to a live operator @ 603-334-0700 to get this resolved. All the best.

USA

01/08/13 - Approved and GC is order for production on 1/8/14

09/12/13 - Case transferred to CSC. NOA2 received on 09/18/13

08/30/13 - Biometrics Done - No walk ins allowed at this LSC (received on 8/16/13).

08/05/13 - NOA1 (received on 08/10/13)

08/01/13 - Mailed I-751 (received on 8/2/13 - check cashed on 8/5/13)

12/28/11 - Received SSN (applied on 12/20/11, as we didn't get based on DS-230 options)
11/28/11 - Received Green Card (Expires on 10/30/13) - Welcome Letter on 11/17/11
10/30/11 - POE - Houston, TX

Chennai Consulate (40 days)
10/28/11 - Received Visa papers and Passport at VFS
10/25/11 - Interview Cleared Successfully (Spouse was not allowed in)

NVC: (90 days from NOA2 to Consulate)
08/31/11 - Case Completed (Interview 10/25/11) - Received at Chennai on 09/19/11
07/22/11 - NVC Case Number

USCIS: (92 days)

6/21/11 - NOA2 (NOA1 on 3/25/11) - took a month to get to NVC
3/21/11 - I-130 sent to USCIS Lockbox, Chicago.

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MDboy Newbie

MDboy   0

Posted
Filed: Country: Philippines
 Timeline
Posted (edited)

I am getting the same message too everytime I try to print the cover letter. I tried all browsers that I know of, installed Windows updates, scanned for virus and yet I still get this runtime error. Please help. Thanks

Edited by MDboy
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Carmi Contributor

Carmi   4

Posted
Filed: IR-1/CR-1 Visa Country: Paraguay
 Timeline
  • Author
Posted

I am getting the same message too everytime I try to print the cover letter. I tried all browsers that I know of, installed Windows updates, scanned for virus and yet I still get this runtime error. Please help. Thanks

I have spoken with CSR and I was told that they are currently having some issues with the page and what we can do is in a sheet of paper just print your NVC case number.. and that's it.. for me.. that does not sound too logic.. so I am just waiting to see if the page gets fixed today or tomorrow.. then wait to print it out and send it..

12/30/2010: Married

02/02/2011: I-130 Sent

02/03/2011: USPS delivery confirmation

02/08/2011: NOA1 (text message + email)

02/09/2011: Touched

05/31/2011: NOA2 text and email

06/20/2011: NVC finally received our case!!

06/24/2011: Assigned case and INN number

06/24/2011: Received AOS Bill/Instructions, and DS3032

06/26/2011: Sent Choice of Agent form via email

06/27/2011: Paid I-864 bill

06/30/2011: Mailed I-864 packet

07/01/2011: DS-3032 was accepted

07/05/2011: Received Packet IV

07/06/2011: Paid IV bill

09/10/2011: Mailed IV packet

09/15/2011: Got a checklist! :(

09/19/2011: Sent completed checklist

09/22/2011: Case complete!!!!

09/29/2011: Received Packet 4, Assigned interview date

09/30/2011: Case forwarded to foreign consulate

U.S. Consulate in Asunción, Paraguay

10-03-2011: Medical Exam

10-12-2011: Medical Results picked up

11-01-2011: Interview at 2:30PM. APPROVED!!!!!!!!!!

11-02-2011: VISA picked up

11-10-2011: POE: Washington DC

457oedn.png

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Navyk Experienced

Navyk   78

Posted
Filed: Citizen (apr) Country: India
 Timeline
Posted

I don't think the Operator is correct, as the cover sheet is needed for tracking purposes. It is best to wait for a couple of days then to send incorrectly - as this may end up wasting more time. Keep trying daily and you may be successful in a day or two. Also check to see that your PC/ Laptop has the Adobe software to print the PDF file/s.

USA

01/08/13 - Approved and GC is order for production on 1/8/14

09/12/13 - Case transferred to CSC. NOA2 received on 09/18/13

08/30/13 - Biometrics Done - No walk ins allowed at this LSC (received on 8/16/13).

08/05/13 - NOA1 (received on 08/10/13)

08/01/13 - Mailed I-751 (received on 8/2/13 - check cashed on 8/5/13)

12/28/11 - Received SSN (applied on 12/20/11, as we didn't get based on DS-230 options)
11/28/11 - Received Green Card (Expires on 10/30/13) - Welcome Letter on 11/17/11
10/30/11 - POE - Houston, TX

Chennai Consulate (40 days)
10/28/11 - Received Visa papers and Passport at VFS
10/25/11 - Interview Cleared Successfully (Spouse was not allowed in)

NVC: (90 days from NOA2 to Consulate)
08/31/11 - Case Completed (Interview 10/25/11) - Received at Chennai on 09/19/11
07/22/11 - NVC Case Number

USCIS: (92 days)

6/21/11 - NOA2 (NOA1 on 3/25/11) - took a month to get to NVC
3/21/11 - I-130 sent to USCIS Lockbox, Chicago.

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hitu Explorer

hitu   0

Posted
Filed: IR-1/CR-1 Visa Country: India
 Timeline
Posted

I don't think the Operator is correct, as the cover sheet is needed for tracking purposes. It is best to wait for a couple of days then to send incorrectly - as this may end up wasting more time. Keep trying daily and you may be successful in a day or two. Also check to see that your PC/ Laptop has the Adobe software to print the PDF file/s.

Hi ALL,

I had same issued. I talked to NVC , they told me same write, Case #, Benificiary Name and DOB, Petitioner name and DOB. I think that's they need. from those information they can figure out your case #.....If you have your case # in that page then no one can woundering what kind of paper is that. If they have those information then it's ok.Also, you can mention in your cover latter that we had printing issue that time. I think we should send it them this documents cuz long week is coming so if we don't send it today and then they will get on tuesday and it's getting delay your visa processing time.

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Navyk Experienced

Navyk   78

Posted
Filed: Citizen (apr) Country: India
 Timeline
Posted

The saying goes thus "An experienced patient is better than a doctor". Go for this advise guys.

USA

01/08/13 - Approved and GC is order for production on 1/8/14

09/12/13 - Case transferred to CSC. NOA2 received on 09/18/13

08/30/13 - Biometrics Done - No walk ins allowed at this LSC (received on 8/16/13).

08/05/13 - NOA1 (received on 08/10/13)

08/01/13 - Mailed I-751 (received on 8/2/13 - check cashed on 8/5/13)

12/28/11 - Received SSN (applied on 12/20/11, as we didn't get based on DS-230 options)
11/28/11 - Received Green Card (Expires on 10/30/13) - Welcome Letter on 11/17/11
10/30/11 - POE - Houston, TX

Chennai Consulate (40 days)
10/28/11 - Received Visa papers and Passport at VFS
10/25/11 - Interview Cleared Successfully (Spouse was not allowed in)

NVC: (90 days from NOA2 to Consulate)
08/31/11 - Case Completed (Interview 10/25/11) - Received at Chennai on 09/19/11
07/22/11 - NVC Case Number

USCIS: (92 days)

6/21/11 - NOA2 (NOA1 on 3/25/11) - took a month to get to NVC
3/21/11 - I-130 sent to USCIS Lockbox, Chicago.

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Carmi Contributor

Carmi   4

Posted
Filed: IR-1/CR-1 Visa Country: Paraguay
 Timeline
  • Author
Posted

The saying goes thus "An experienced patient is better than a doctor". Go for this advise guys.

:thumbs:

I am waiting for a couple of more days. They have not confirmed that they received our DS-3032 anyway.. and the IV bill has not been generated.. so maybe if I wait, that would be ready as well and could even send them together.. I don't think that this could delay the process since both packets have to be received and approved by NVC for the case to be complete.. :) However, too bad we have the holiday on Monday and that definitely will slow things down..

12/30/2010: Married

02/02/2011: I-130 Sent

02/03/2011: USPS delivery confirmation

02/08/2011: NOA1 (text message + email)

02/09/2011: Touched

05/31/2011: NOA2 text and email

06/20/2011: NVC finally received our case!!

06/24/2011: Assigned case and INN number

06/24/2011: Received AOS Bill/Instructions, and DS3032

06/26/2011: Sent Choice of Agent form via email

06/27/2011: Paid I-864 bill

06/30/2011: Mailed I-864 packet

07/01/2011: DS-3032 was accepted

07/05/2011: Received Packet IV

07/06/2011: Paid IV bill

09/10/2011: Mailed IV packet

09/15/2011: Got a checklist! :(

09/19/2011: Sent completed checklist

09/22/2011: Case complete!!!!

09/29/2011: Received Packet 4, Assigned interview date

09/30/2011: Case forwarded to foreign consulate

U.S. Consulate in Asunción, Paraguay

10-03-2011: Medical Exam

10-12-2011: Medical Results picked up

11-01-2011: Interview at 2:30PM. APPROVED!!!!!!!!!!

11-02-2011: VISA picked up

11-10-2011: POE: Washington DC

457oedn.png

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rhenzhen Enthusiast

rhenzhen   5

Posted
Filed: Lift. Cond. (pnd) Country: Philippines
 Timeline
Posted

:thumbs:

I am waiting for a couple of more days. They have not confirmed that they received our DS-3032 anyway.. and the IV bill has not been generated.. so maybe if I wait, that would be ready as well and could even send them together.. I don't think that this could delay the process since both packets have to be received and approved by NVC for the case to be complete.. :) However, too bad we have the holiday on Monday and that definitely will slow things down..

Hi Carmi! I hope your problem gets fixed soon! It sucks when you are having problems with your petition. :(

By the way, did you wait for NVC to e-mail DS-3032 form before you submited to them? Did you provide a barcode or you just wrote your Case number on the bar code? Thanks!

I just got my case number today. :)

05/08/2010: Married
03/18/2011: I-130 Sent
03/21/2011: NOA1 noticed date
05/27/2011: NOA2 noticed date
06/28/2011: NVC finally received our case!
06/30/2011: Case number received!
07/01/2011: Received DS-3032 from NVC
07/04/2011: Wifey e-mailed DS-3032 form to NVC
07/06/2011: Paid AOS bill
07/09/2011: DS-3032 received/processed by NVC
07/11/2011: IV bill received : 07/22/2011: IV bill paid
07/25/2011: AOS/I-864 packet mailed
07/27/2011: AOS/I-864 packet delivered to NVC
08/02/2011: DS-230 packet mailed to NVC
08/03/2011: DS-230 packet delivered to NVC
08/08/2011: Medical Exam Taken
08/09/2011: Medical Results: PASSED! Yehey!
08/10/2011: Case Completed / Sign In Failed
08/12/2011: Interview date assigned : September 19, 8:30am @ USEM... Yay!
09/19/2011: WIFE'S VISA APPROVED!!! Thank YOU Lord!
09/23/2011: Wife picked up her VISA..
10/24/2011: POE: J.F.K.-NY

ROC

08/26/2013: i-751 mailed

08/28/2013: i-751 received per USPS tracking...

08/29/2013: NOA receipt date

10/04/2013: Biometrics appointment

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Navyk Experienced

Navyk   78

Posted
Filed: Citizen (apr) Country: India
 Timeline
Posted

I am waiting for my case to be received at NVC (NOA2 on 6/21/11). And this thread of interest to me and very helpful. Please keep updating on your experiences - thanks to all.

USA

01/08/13 - Approved and GC is order for production on 1/8/14

09/12/13 - Case transferred to CSC. NOA2 received on 09/18/13

08/30/13 - Biometrics Done - No walk ins allowed at this LSC (received on 8/16/13).

08/05/13 - NOA1 (received on 08/10/13)

08/01/13 - Mailed I-751 (received on 8/2/13 - check cashed on 8/5/13)

12/28/11 - Received SSN (applied on 12/20/11, as we didn't get based on DS-230 options)
11/28/11 - Received Green Card (Expires on 10/30/13) - Welcome Letter on 11/17/11
10/30/11 - POE - Houston, TX

Chennai Consulate (40 days)
10/28/11 - Received Visa papers and Passport at VFS
10/25/11 - Interview Cleared Successfully (Spouse was not allowed in)

NVC: (90 days from NOA2 to Consulate)
08/31/11 - Case Completed (Interview 10/25/11) - Received at Chennai on 09/19/11
07/22/11 - NVC Case Number

USCIS: (92 days)

6/21/11 - NOA2 (NOA1 on 3/25/11) - took a month to get to NVC
3/21/11 - I-130 sent to USCIS Lockbox, Chicago.

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Carmi Contributor

Carmi   4

Posted
Filed: IR-1/CR-1 Visa Country: Paraguay
 Timeline
  • Author
Posted (edited)

Hi Carmi! I hope your problem gets fixed soon! It sucks when you are having problems with your petition. :(

By the way, did you wait for NVC to e-mail DS-3032 form before you submitted to them? Did you provide a barcode or you just wrote your Case number on the bar code? Thanks!

I just got my case number today. :)

Hey!! congrats on getting your case number!! that's a great start!! Did you also get your INN? As far as the DS3032, I waited and received it the same day I got my case number. They will send you two different emails. One with info on the AOS bill and instructions, and then another one with the DS3032. We actually sent the DS3032 email format about two days after receiving it (we got it Friday afternoon, sent it Sunday night) but until today we have not received any confirmation at all that they have accepted it. I'm still waiting on that as well :( we are basically stuck right now.. but there's nothing that we can do about it but wait until the AOS cover sheet page is fixed.. and also the DS3032 gets accepted.

Good luck!! and let me know if you have other questions along the way. I would be happy to help out!! :)

Edited by Carmi

12/30/2010: Married

02/02/2011: I-130 Sent

02/03/2011: USPS delivery confirmation

02/08/2011: NOA1 (text message + email)

02/09/2011: Touched

05/31/2011: NOA2 text and email

06/20/2011: NVC finally received our case!!

06/24/2011: Assigned case and INN number

06/24/2011: Received AOS Bill/Instructions, and DS3032

06/26/2011: Sent Choice of Agent form via email

06/27/2011: Paid I-864 bill

06/30/2011: Mailed I-864 packet

07/01/2011: DS-3032 was accepted

07/05/2011: Received Packet IV

07/06/2011: Paid IV bill

09/10/2011: Mailed IV packet

09/15/2011: Got a checklist! :(

09/19/2011: Sent completed checklist

09/22/2011: Case complete!!!!

09/29/2011: Received Packet 4, Assigned interview date

09/30/2011: Case forwarded to foreign consulate

U.S. Consulate in Asunción, Paraguay

10-03-2011: Medical Exam

10-12-2011: Medical Results picked up

11-01-2011: Interview at 2:30PM. APPROVED!!!!!!!!!!

11-02-2011: VISA picked up

11-10-2011: POE: Washington DC

457oedn.png

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Carmi Contributor

Carmi   4

Posted
Filed: IR-1/CR-1 Visa Country: Paraguay
 Timeline
  • Author
Posted

I am waiting for my case to be received at NVC (NOA2 on 6/21/11). And this thread of interest to me and very helpful. Please keep updating on your experiences - thanks to all.

:thumbs:

12/30/2010: Married

02/02/2011: I-130 Sent

02/03/2011: USPS delivery confirmation

02/08/2011: NOA1 (text message + email)

02/09/2011: Touched

05/31/2011: NOA2 text and email

06/20/2011: NVC finally received our case!!

06/24/2011: Assigned case and INN number

06/24/2011: Received AOS Bill/Instructions, and DS3032

06/26/2011: Sent Choice of Agent form via email

06/27/2011: Paid I-864 bill

06/30/2011: Mailed I-864 packet

07/01/2011: DS-3032 was accepted

07/05/2011: Received Packet IV

07/06/2011: Paid IV bill

09/10/2011: Mailed IV packet

09/15/2011: Got a checklist! :(

09/19/2011: Sent completed checklist

09/22/2011: Case complete!!!!

09/29/2011: Received Packet 4, Assigned interview date

09/30/2011: Case forwarded to foreign consulate

U.S. Consulate in Asunción, Paraguay

10-03-2011: Medical Exam

10-12-2011: Medical Results picked up

11-01-2011: Interview at 2:30PM. APPROVED!!!!!!!!!!

11-02-2011: VISA picked up

11-10-2011: POE: Washington DC

457oedn.png

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rhenzhen Enthusiast

rhenzhen   5

Posted
Filed: Lift. Cond. (pnd) Country: Philippines
 Timeline
Posted

Hey!! congrats on getting your case number!! that's a great start!! Did you also get your INN? As far as the DS3032, I waited and received it the same day I got my case number. They will send you two different emails. One with info on the AOS bill and instructions, and then another one with the DS3032. We actually sent the DS3032 email format about two days after receiving it (we got it Friday afternoon, sent it Sunday night) but until today we have not received any confirmation at all that they have accepted it. I'm still waiting on that as well :( we are basically stuck right now.. but there's nothing that we can do about it but wait until the AOS cover sheet page is fixed.. and also the DS3032 gets accepted.

Good luck!! and let me know if you have other questions along the way. I would be happy to help out!! :)

Thanks Carmi! I called NVC again, NVC rep told me that IIN is not yet available because they are still processing it. Only our case number that is available right now. She told me to wait for a couple more days and if it become available NVC will e-mail it to us. :)

Thanks again for the help! I really appreciate it! Goodluck!

05/08/2010: Married
03/18/2011: I-130 Sent
03/21/2011: NOA1 noticed date
05/27/2011: NOA2 noticed date
06/28/2011: NVC finally received our case!
06/30/2011: Case number received!
07/01/2011: Received DS-3032 from NVC
07/04/2011: Wifey e-mailed DS-3032 form to NVC
07/06/2011: Paid AOS bill
07/09/2011: DS-3032 received/processed by NVC
07/11/2011: IV bill received : 07/22/2011: IV bill paid
07/25/2011: AOS/I-864 packet mailed
07/27/2011: AOS/I-864 packet delivered to NVC
08/02/2011: DS-230 packet mailed to NVC
08/03/2011: DS-230 packet delivered to NVC
08/08/2011: Medical Exam Taken
08/09/2011: Medical Results: PASSED! Yehey!
08/10/2011: Case Completed / Sign In Failed
08/12/2011: Interview date assigned : September 19, 8:30am @ USEM... Yay!
09/19/2011: WIFE'S VISA APPROVED!!! Thank YOU Lord!
09/23/2011: Wife picked up her VISA..
10/24/2011: POE: J.F.K.-NY

ROC

08/26/2013: i-751 mailed

08/28/2013: i-751 received per USPS tracking...

08/29/2013: NOA receipt date

10/04/2013: Biometrics appointment

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