NVC Payment Portal

[ShanSHAN 4]

I have received my case number and the IIN. I am trying to pay the AOS fee online. I got the Invoice bill thru email. When I go online and log in to pay, I select the $88 fee, but nothing happens after I click "pay selected fee"! What am I doing wrong here?

[Alex B 9]

You're likely using the wrong browser.

If you are using something like Chrome or Firefox the button doesn't actually grey out but it is not active.

If you've sent in the selection of agent form then it'll be a few days before you're invited to pay as the agent. Just hang in there, it'll happen soon enough. It took 4-5 days after I did an DS-261 for my agent choice to be re-billed for both the AOS and IV.

Alex.

[ShanSHAN 4]

You're likely using the wrong browser.

If you are using something like Chrome or Firefox the button doesn't actually grey out but it is not active.

If you've sent in the selection of agent form then it'll be a few days before you're invited to pay as the agent. Just hang in there, it'll happen soon enough. It took 4-5 days after I did an DS-261 for my agent choice to be re-billed for both the AOS and IV.

Alex.

Thanks!!!! I am using Safari. My husband sent it and 2 days later, the AOS invoice was emailed. I'm hanging in there though! Thanks again!

[Saylin 1,605]

Thanks!!!! I am using Safari. My husband sent it and 2 days later, the AOS invoice was emailed. I'm hanging in there though! Thanks again!

Don't use Safari for paying bills. Use Internet Explorer. The payment portal was designed for IE and it'll be for the best if you use it too, or you'll get problems trying to pay bills.

[ShanSHAN 4]

Don't use Safari for paying bills. Use Internet Explorer. The payment portal was designed for IE and it'll be for the best if you use it too, or you'll get problems trying to pay bills.

Darn it! I have a MAC! Oh well, guess I'll head to the library to use a PC with Internet Explore and see what happens there!

Thanks so much for the info guys! I know I can always count on my VJ family for help! I keep you updated on what happens!

[Saylin 1,605]

Darn it! I have a MAC! Oh well, guess I'll head to the library to use a PC with Internet Explore and see what happens there!

Thanks so much for the info guys! I know I can always count on my VJ family for help! I keep you updated on what happens!

I figured you have a mac since you were using Safari

Before going to a library and using a public computer, you can try using Chrome. I used a browser based off Chrome to fill out the DS-261 and DS-260 (only available to eligible countries) and had no problems. But if Chrome doesn't work for you, then yeah, you'll have to find a PC with IE. And if you do use a public PC, make sure you clear the cache after you're done. Wouldn't want anyone getting your personal information.

[ShanSHAN 4]

I figured you have a mac since you were using Safari

Before going to a library and using a public computer, you can try using Chrome. I used a browser based off Chrome to fill out the DS-261 and DS-260 (only available to eligible countries) and had no problems. But if Chrome doesn't work for you, then yeah, you'll have to find a PC with IE. And if you do use a public PC, make sure you clear the cache after you're done. Wouldn't want anyone getting your personal information.

Will do! Thanks again!

CHA-CHING!! That worked!! Thanks for your help! AOS fee is paid and now shows in process!!! You all are the best! I was going crazy over here!!

[Saylin 1,605]

Will do! Thanks again!

CHA-CHING!! That worked!! Thanks for your help! AOS fee is paid and now shows in process!!! You all are the best! I was going crazy over here!!

Yay glad it worked!

[figuringthisout 0]

Geesh, you'd figure a government website would be able to do at least IE AND Safari (PC and Mac). Maybe they can use some of these fee charges to hire a multi-platform web page developer? =P