HELP PLEASE! Problems adding family member on CSC site

[Stephen&Kim 1]

So this afternoon I got packet 3 and I immediately registered on the CSC site and I'm pretty sure this afternoon I was able to put my information and then add my son as a family member. I just went back and his information is not in there and it won't let me add it. Also, he has a different case number than me and there is a note that if your family member has a different case number then they need their own interview? How is this possible when hes 14? Does the site sometimes do strange things? Will it show up again tomorrow? I did try and log in using his details and it said he couldn't because he was my family member?

Please help ease my mind.

Thanks!

[Stephen&Kim 1]

I'm trying to add my 14 yr old son as an additional family member but its not letting me! He does have a different case number but he's only 14 so he's a minor and I can't imagine he would schedule an interview for himself. Any advice would help?

[Krikit 1,164]

Hi there. I've merged your two threads on the same topic. I'm going to move the new thread from the Canada forum over to General Immigration Discussion. Your question is more likely to get answered there. Good luck.

[Canadiandggal 49]

I'm trying to add my 14 yr old son as an additional family member but its not letting me! He does have a different case number but he's only 14 so he's a minor and I can't imagine he would schedule an interview for himself. Any advice would help?

Call one of these numbers and talk to someone they should be able to help you and even direct you if needed

pplicants can pay their visa application fee, arrange for courier service, get information, and make an appointment through this service.

Applicants can access this service by logging into this Web site or by calling our local numbers in Canada:

Calgary - 403.800.1194

Halifax - 902.982.2191

Montreal - 514.400.2591

Ottawa - 613.800.0917

Toronto - 647.955.3736

Vancouver - 604.800.2794

Quebec City - 418.800.1751

If you are calling from outside the local area, dial the toll-free number 877.341.2441. If you are calling from within the United States, please dial 877.341.2441.

The visa application fee (MRV fee) can be paid on this Web site using Visa, MasterCard, American Express, Paypal or at any Scotiabank Branch.

[Stephen&Kim 1]

Hi there. I've merged your two threads on the same topic. I'm going to move the new thread from the Canada forum over to General Immigration Discussion. Your question is more likely to get answered there. Good luck.

Thank you Krikit! Whatever gets me an answer!

[Stephen&Kim 1]

Thank you Canadianggal, they were able to fix it immediately. Apparently I had two profiles, one with a strange birthdate and that's the one where he was! I LOVE this site!

Call one of these numbers and talk to someone they should be able to help you and even direct you if needed

pplicants can pay their visa application fee, arrange for courier service, get information, and make an appointment through this service.

Applicants can access this service by logging into this Web site or by calling our local numbers in Canada:

Calgary - 403.800.1194

Halifax - 902.982.2191

Montreal - 514.400.2591

Ottawa - 613.800.0917

Toronto - 647.955.3736

Vancouver - 604.800.2794

Quebec City - 418.800.1751

If you are calling from outside the local area, dial the toll-free number 877.341.2441. If you are calling from within the United States, please dial 877.341.2441.

The visa application fee (MRV fee) can be paid on this Web site using Visa, MasterCard, American Express, Paypal or at any Scotiabank Branch.

[Canadiandggal 49]

Thank you Canadianggal, they were able to fix it immediately. Apparently I had two profiles, one with a strange birthdate and that's the one where he was! I LOVE this site!

Ha ha Glad to help. Glad to see that you got it all straightened out