Help Contacting on the Phone London USCIS office

[Aftershockzap 0]

Hey everyone,

I'm new to both forums and I apologize in advance if I've put this question in the wrong area. However, I am married to BritishBird and I have a major question. Has anyone ever contacted the London USCIS office over the phone? We are getting NO luck. I've even chained called the embassy's operator. All I get is rejection, or transferred to the passport office.

The reason I need to call is because the head of the london USCIS office e-mailed me about my expedite request and accepted it! He said, "Your visa will be expedited. The decision will be made at the by of this week." Me and BritishBird were so excited!!! Then two weeks went by, and we sent a follow up e-mail. Is this done? Another week went by... Another e-mail "How is this going" Finally a Response!! "...It will be done by the end of the day!" Okay.. so we waited another week eagerly by the mail box. Nothing... Now I've sent another TWO e-mails! NO RESPONSE! Were so frustrated!!!! Why promise something if you won't deliver. We want to phone them directly and make them deal with us. In a really respectful manor because I know that we need show respect, I'm only venting here. But yeah. I just am tired of getting the run-around and the only thing I have left is contacting my US senator.

Sorry for my rant, were just so upset at the moment and disappointed at all of the good news and no results.

[Nich-Nick 3,354]

Hey everyone,

I'm new to both forums and I apologize in advance if I've put this question in the wrong area. However, I am married to BritishBird and I have a major question. Has anyone ever contacted the London USCIS office over the phone? We are getting NO luck. I've even chained called the embassy's operator. All I get is rejection, or transferred to the passport office.

The reason I need to call is because the head of the london USCIS office e-mailed me about my expedite request and accepted it! He said, "Your visa will be expedited. The decision will be made at the by of this week." Me and BritishBird were so excited!!! Then two weeks went by, and we sent a follow up e-mail. Is this done? Another week went by... Another e-mail "How is this going" Finally a Response!! "...It will be done by the end of the day!" Okay.. so we waited another week eagerly by the mail box. Nothing... Now I've sent another TWO e-mails! NO RESPONSE! Were so frustrated!!!! Why promise something if you won't deliver. We want to phone them directly and make them deal with us. In a really respectful manor because I know that we need show respect, I'm only venting here. But yeah. I just am tired of getting the run-around and the only thing I have left is contacting my US senator.

Sorry for my rant, were just so upset at the moment and disappointed at all of the good news and no results.

Can you do your VJ timeline or at least what visa you are applying for? What has happpened so far? Were all your forms and fees done at NVC already? Is your medical exam complete and received by the embassy? Or if you need the USCIS in London, are you doing DCF and you applied to London rather than USCIS in the US with your I-130. Normally it would be the Immigrant Visa Unit (part of the Dept of State) who would do a CR1 visa, and not USCIS.

Anyway if you don't have all your things in, maybe they are waiting on you.

Edited May 12, 2011 by Nich-Nick

[Aftershockzap 0]

For some reason it won't let me create a time line.. Sorry. http://www.visajourney.com/timeline/profile.php?id=97716 This is my wife's time line.

We did DCF because I was living in England serving as a military member. We filed our I-130 with the USCIS office in london. We have gotten our NOA1.

Now we sent an expedite request to the USCIS office which they have accepted. We then have been told they will expedite our visa. We have had no further information other than they have taken payment, and received our I-130, and our request to be expedite. We are getting no information through e-mail which is why I was wondering if anyone has had any luck contacting the London USCIS office directly over the phone to get clarification to make SURE that they are not waiting on us for anything, which they shouldn't be. We haven't gotten to any medical portions of the visa process just yet.

[Nich-Nick 3,354]

For some reason it won't let me create a time line.. Sorry. http://www.visajourney.com/timeline/profile.php?id=97716 This is my wife's time line.

We did DCF because I was living in England serving as a military member. We filed our I-130 with the USCIS office in london. We have gotten our NOA1.

Now we sent an expedite request to the USCIS office which they have accepted. We then have been told they will expedite our visa. We have had no further information other than they have taken payment, and received our I-130, and our request to be expedite. We are getting no information through e-mail which is why I was wondering if anyone has had any luck contacting the London USCIS office directly over the phone to get clarification to make SURE that they are not waiting on us for anything, which they shouldn't be. We haven't gotten to any medical portions of the visa process just yet.

Okay I get it now. Here's your next steps that you need to be working on so you are ready as soon as USCIS London sends your file to the Immigrant Visa Unit. Notice the forms in the right column, a link to the documents needed within Step Two, and link to medical in the left column. You need your police certificate to show at the medical so hopefully you've ordered that. http://london.usembassy.gov/ds2001.html

Out of curiosity, try calling DOS and asking about your case. If it's already on their radar, then USCIS London has approved it and turned it over to the IV Unit. Maybe they just didn't send you notification with the expedite and all.

[Susan&Daniel 0]

Okay I get it now. Here's your next steps that you need to be working on so you are ready as soon as USCIS London sends your file to the Immigrant Visa Unit. Notice the forms in the right column, a link to the documents needed within Step Two, and link to medical in the left column. You need your police certificate to show at the medical so hopefully you've ordered that. http://london.usembassy.gov/ds2001.html

We're ready already for the next step - I've got all the forms needed filled out (even the medical ones are sitting next to me completed), tax information required, affidavit of support forms are done too, I've got 3 copies of my police cert, my complete immunisation records are done too.. We've been ready since the first contact we received from the USCIS over a month ago to say my I-130 was being approved that week. That's what is so frustrating.

Anyway, as an update to my husband's post here - We finally managed to speak to an actual human being at the USCIS (their DIRECT office number is 02074950551) who informed my us that (apparently) my I-130 was approved yesterday (almost 5 weeks after they said it was going to be done!?) and we should receive the paperwork soon.

Apparently my case number wont be "ready" for another few weeks though? So I still can't get my medical done.. Sigh.

Edited May 12, 2011 by British Bird

[Darnell 8,479]

*** not a K-3 visa topic, moving to DCF forum ***

[Shermeen&Adam 0]

We're ready already for the next step - I've got all the forms needed filled out (even the medical ones are sitting next to me completed), tax information required, affidavit of support forms are done too, I've got 3 copies of my police cert, my complete immunisation records are done too.. We've been ready since the first contact we received from the USCIS over a month ago to say my I-130 was being approved that week. That's what is so frustrating.

Anyway, as an update to my husband's post here - We finally managed to speak to an actual human being at the USCIS (their DIRECT office number is 02074950551) who informed my us that (apparently) my I-130 was approved yesterday (almost 5 weeks after they said it was going to be done!?) and we should receive the paperwork soon.

Apparently my case number wont be "ready" for another few weeks though? So I still can't get my medical done.. Sigh.

A DIRECT number? who knew such a thing existed! And not the expensive number either!

It does take some time for it to transfer from USCIS to IVU (the same building though)...I hope you hear something soon xx