Late April/May NVC Filers

[KLS2010 30]

*Fingers Crossed* I'm hoping they stop with the ridiculous and fake RFE's and just review the packages a bit more thoroughly, either it's laziness or being careless, but it's a waste of time and money on both ends.

...my thoughts exactly! Just cost me $50AUS to send that package to the NVC...I will not be impressed if I have to resend it!

Hope everyone had a nice Memorial Day weekend (frustration caused by NVC aside of course)!

[KarenB 0]

I did not personally talk to a supervisor. The first two times I was put on hold and than was told that the information will be passed down to a supervisor. Last time I talked they couldn't get a hold of a supervisor and said that they will ask a supervisor to look into it. I will give them a couple of days and call back on Wednesday or Thursday cause I called and reqeuested so much and sent so many e-mails this week that I will give them several days before calling again. I will try to relax and be patient.

I know these oerators at NVC can be real airheads. Next time you call insist to speak to a Supervisor. If they dont pass you on hang up and call again someone will pass you to a sup. That happened to my husband, he called twice and they refused passing him n to a supervisor and i called the same day and they let me talk to one. Soon after i had my CC. Good luck with everything and hope you have your CC soon.

[lbjr 0]

...my thoughts exactly! Just cost me $50AUS to send that package to the NVC...I will not be impressed if I have to resend it!

Hope everyone had a nice Memorial Day weekend (frustration caused by NVC aside of course)!

Wow, that's crazy! That just adds to the final costs of this entire immigration process, luckily they allow Canadians to be a part of electronic processing and it doesn't cost anything to e-mail the documents at this point, hopefully they can add other countries to the EP list soon!

I don't look forward to long weekends anymore since it just holds them back even more, but I guess they need a break too lol.

Hope you get CC soon, keep us posted and good luck

[Saylin 1,605]

Wow, that's crazy! That just adds to the final costs of this entire immigration process, luckily they allow Canadians to be a part of electronic processing and it doesn't cost anything to e-mail the documents at this point, hopefully they can add other countries to the EP list soon!

I don't look forward to long weekends anymore since it just holds them back even more, but I guess they need a break too lol.

Hope you get CC soon, keep us posted and good luck

I think before EP is allowed in other countries, NVC needs to learn how to deal with electronic cases because with all the RFEs I've seen lately and the lack of receiving documents, it doesn't seem like they're able to handle it very well. And imagine if more countries were added, NVC would be a complete nightmare! Even worse than it is now for some people!

[lbjr 0]

I think before EP is allowed in other countries, NVC needs to learn how to deal with electronic cases because with all the RFEs I've seen lately and the lack of receiving documents, it doesn't seem like they're able to handle it very well. And imagine if more countries were added, NVC would be a complete nightmare! Even worse than it is now for some people!

It's just a matter of fairness. But I agree with you completely! They need to hire experienced, knowledgebale computer programmars, and provide quality training and customer service to their employees. Also, why on earth are they working until 12 midnight eastern time M-F, I'd rather they hire more workers, which should be more efficient, but efficiency and making sense are never part of any government plans.

NVC is already a complete nightmare for some, especally after dealing with USCIS lol.

[JerryA 1]

It's just a matter of fairness. But I agree with you completely! They need to hire experienced, knowledgebale computer programmars, and provide quality training and customer service to their employees. Also, why on earth are they working until 12 midnight eastern time M-F, I'd rather they hire more workers, which should be more efficient, but efficiency and making sense are never part of any government plans.

NVC is already a complete nightmare for some, especally after dealing with USCIS lol.

I think before they try anything else - they should give an IQ test to all NVC employees.

[KLS2010 30]

Wow, that's crazy! That just adds to the final costs of this entire immigration process, luckily they allow Canadians to be a part of electronic processing and it doesn't cost anything to e-mail the documents at this point, hopefully they can add other countries to the EP list soon!

I don't look forward to long weekends anymore since it just holds them back even more, but I guess they need a break too lol.

Hope you get CC soon, keep us posted and good luck

I guess that is probably what they are working towards. I think they just added the Phillippines to the list??

Just curious - how does EP work?? I mean, those of us who can't do that have to send originals and copies of everything to the NVC... what do you guys do instead? Do you just have to scan and send that stuff? And then what? Do you then have to take the originals to the interview or something??

And thanks for your well wishes - hope you get yours soon too!

[Saylin 1,605]

I think before they try anything else - they should give an IQ test to all NVC employees.

I guess that is probably what they are working towards. I think they just added the Phillippines to the list??

Just curious - how does EP work?? I mean, those of us who can't do that have to send originals and copies of everything to the NVC... what do you guys do instead? Do you just have to scan and send that stuff? And then what? Do you then have to take the originals to the interview or something??

And thanks for your well wishes - hope you get yours soon too!

Philippines is not an eligible country. To always see the list, go here: http://travel.state.gov/visa/immigrants/info/info_5165.html (table at bottom)

And yes, for those doing EP, we just scan all documents and email the two packages to NVC. We then have to bring the originals to the interview. They check and review it and then give it back. We also have to bring the original packages and hand them over.

[KLS2010 30]

Philippines is not an eligible country. To always see the list, go here: http://travel.state..../info_5165.html (table at bottom)

And yes, for those doing EP, we just scan all documents and email the two packages to NVC. We then have to bring the originals to the interview. They check and review it and then give it back. We also have to bring the original packages and hand them over.

I didn't know for sure about the Phillippines...just thought I saw something on a forum about them filling out online forms...but I never actually read the thread.

And thanks for that...was just interested how it worked doing EP...seems like it would be a much better way of doing things, as long as they could get the kinks in the system worked out. Really didn't like the idea of sending the originals of important documents through the mail, but there was no way around it. Glad the package made it there ok.

[CaliforniaGuy 2]

I think before they try anything else - they should give an IQ test to all NVC employees.

We all know how long it will take each of them to complete the test... 20 business days

[Jim Brown 5]

*Fingers Crossed* I'm hoping they stop with the ridiculous and fake RFE's and just review the packages a bit more thoroughly, either it's laziness or being careless, but it's a waste of time and money on both ends.

Thats the thing that gets me the most. They know that they're going slowly, and they complain about the volume of petitions they get, yet they make inefficient mistakes like this. By not looking at -every- paper in my package and just assuming the photocopy they found first is all I sent (and not the original behind it), they delay a case by weeks potentially. Not to mention the time spent sending out RFE's for stuff that isn't even as good as that, (like, for both packages, when they already admit they've received both). Just get the package, open the files, look through all of them carefully, and THEN determine if there is a need for an RFE. They should have some check such that if a reviewer determines an RFE is needed, a supervisor automatically checks it to be sure. If our thread is representative at all, it looks like we have 1 real RFE out of about 20 fake ones.

And, then there's just the general stupidity of RFE's in general. So someone wrote "1" instead of "0" or vice/versa on the AOS form. It was clear what they intended, call them to clear it up and then approve the thing. And a photocopy vs. an original? The ONLY difference between the two marriage certificates is one has a raised seal and the other doesn't. Just pick up the phone and call the marriage office listed on the paperwork and ask if its genuine, and move on. Bingo, you've saved a week of time for the beneficiary, petitioner, and perhaps most importantly: THE NVC, which doesn't have to review the package AGAIN, recieve it AGAIN, process it AGAIN, and thereby increase their workload even more.

[Jim Brown 5]

Just got off the phone with NVC (incidentally, AVR isn't working?). The operator told me they -had- found my AOS package, reviewed it, and there was no issues or RFEs. They indicated that they had NOT found the marriage certificate yet, the supervisor is going to keep looking at it. I found the AOS part hard to believe b/c they had not even found it as of late Friday according to the operator (and then there was the holiday weekend), so I called back immediately and got Jenny the Moderately Ungrumpy Operator instead of Dave the "Why The Hell Are you Calling Me" operator, and Jenny re-confirmed that not only had they found the AOS, they'd reviewed it and completed it and found no errors. So now all that remains is finding the Marriage Certificate in the IV-4 Package.

I considered overnighting another marriage certificate to them just in case, but the operator insisted that it wouldn't speed anything up because they were going to complete the supervisor review either way, and if the marriage certificate was in the package they would find it. I'm worried it could slow things down to have another 'un-recieved'/'un-reviewed' package floating around when they complete reviewing the IV-4. Thoughts? I can overnight one today if it would help.

[Lidia & JB 4]

Just got off the phone with NVC (incidentally, AVR isn't working?). The operator told me they -had- found my AOS package, reviewed it, and there was no issues or RFEs. They indicated that they had NOT found the marriage certificate yet, the supervisor is going to keep looking at it. I found the AOS part hard to believe b/c they had not even found it as of late Friday according to the operator (and then there was the holiday weekend), so I called back immediately and got Jenny the Moderately Ungrumpy Operator instead of Dave the "Why The Hell Are you Calling Me" operator, and Jenny re-confirmed that not only had they found the AOS, they'd reviewed it and completed it and found no errors. So now all that remains is finding the Marriage Certificate in the IV-4 Package.

I considered overnighting another marriage certificate to them just in case, but the operator insisted that it wouldn't speed anything up because they were going to complete the supervisor review either way, and if the marriage certificate was in the package they would find it. I'm worried it could slow things down to have another 'un-recieved'/'un-reviewed' package floating around when they complete reviewing the IV-4. Thoughts? I can overnight one today if it would help.

Tha's very weird...when I got the RFE for my multilingual birth certificate, I had an operator who accepted to review my package with me, so together we went through the whole package til he got to the BC and realise that English was the second language right after the Portuguese headline . You should call later I have the operator opening your file.

Good luck

BTW it was about 3am Paris time when I called that day.

[giamimigio 21]

does the NVC send an email acknowledging they received the stuff they asked for with regards to the RFE?

and how long do they usually take to review it?

thanks in advance folks. it's a new week. let's all hope it's a productive one on their end.

[Jim Brown 5]

Tha's very weird...when I got the RFE for my multilingual birth certificate, I had an operator who accepted to review my package with me, so together we went through the whole package til he got to the BC and realise that English was the second language right after the Portuguese headline . You should call later I have the operator opening your file.

Good luck

BTW it was about 3am Paris time when I called that day.

Thanks for the tip, I will do that tomorrow if there isn't forward motion again by then. I tried calling and asking for a supervisor and they simply refused, but I've had lots of luck with the "hang up and call back" method before. The very first time I talked to them the operator refused to give me my iin, until i used this method!