are the automated responces correct?

[juliekins 0]

Just wondering if the automated responses were 100% correct..

cuz I cant get through to an operator.. and the response said they had no record of my case..

how long is the average wait... or could the response be wrong? and I should keep trying the operator?

[waiting4Oliverio 0]

With everything else it seems to take up to 30 days for them to update all of their information so if it's been over a month and they still don't have you in the system I would keep trying to call them.......

[Canuck Carrie 1]

A K1 must speak to an operator, they cannot use the automated system for case status at the NVC.

[simple_male 1]

Just wondering if the automated responses were 100% correct..

cuz I cant get through to an operator.. and the response said they had no record of my case..

how long is the average wait... or could the response be wrong? and I should keep trying the operator?

Yes, the automated responses are correct. But it is not updated right away. So what you hear from automated system today, you may hear something different tomorrow. It is better to talk with an operator in order to get the most updated status.

[Mew 0]

Julie, it may take from a few days to a few weeks for the service center to forward the case to NVC. You can try and e-mail them - if you're not getting through on the phone - mention your NOA1 number on the subject line.

Also, talk to a live operator. The automated system doesn't work too well (or at all) for K1 cases. Call either super early in the morning or late at night. Good luck!

[hockeygal 0]

I just called and at the prompt for K1, it said it was transferring me to an operator. (So I hung up because I am not the USC!) I assumed based on that, that K1s must speak to an operator. What kind of automated responses are you getting? Also, their info says you can only speak to an operator between certain hours... not late at night. ????

Edited September 7, 2006 by hockeygal

[juliekins 0]

sooo...only the USC is allowed to call? are you sure?

[hockeygal 0]

sooo...only the USC is allowed to call? are you sure?

I am not sure!! All this NVC stuff is new to me. I thought I read that somewhere....

[Mew 0]

sooo...only the USC is allowed to call? are you sure?

No, the beneficiary can call too. I've done it many times.

I just called and at the prompt for K1, it said it was transferring me to an operator. (So I hung up because I am not the USC!) I assumed based on that, that K1s must speak to an operator. What kind of automated responses are you getting? Also, their info says you can only speak to an operator between certain hours... not late at night. ????

No, you (beneficiary or USC) can talk to live operators from 7:30am to 12:30am (EAT).

[hockeygal 0]

I just tried calling. They have no record of my case. They said that until the petitioner gets the letter in snail mail, they can't do anything. Well, let's hope he gets a letter then. And that he gets it within the next 3 days before he goes overseas for 3 weeks.

[aussiewench 9]

A K1 must speak to an operator, they cannot use the automated system for case status at the NVC.

Correct And to extend on that...as must a K-3. The automated system is only good for those doing CR/IR-1 immigrant visas as I-129F's for K visas are only at NVC for a short period of time in comparison.

[Mew 0]

I just tried calling. They have no record of my case. They said that until the petitioner gets the letter in snail mail, they can't do anything. Well, let's hope he gets a letter then. And that he gets it within the next 3 days before he goes overseas for 3 weeks.

That's odd. It's one thing not to have the case there yet from the service center. And a different thing not to be able to assist you before the petitioner gets the letter. They are able to give you information, as long as the case is there, even if to say "we got it on 'x' date". Call again, try another operator.

[hockeygal 0]

I just tried calling. They have no record of my case. They said that until the petitioner gets the letter in snail mail, they can't do anything. Well, let's hope he gets a letter then. And that he gets it within the next 3 days before he goes overseas for 3 weeks.

That's odd. It's one thing not to have the case there yet from the service center. And a different thing not to be able to assist you before the petitioner gets the letter. They are able to give you information, as long as the case is there, even if to say "we got it on 'x' date". Call again, try another operator.

Thanks. I thought it was weird too. I will wait a day or so, and call again, since she did say they didn't have a record of it. So much for the days when they got it within the week!

[Mew 0]

I just tried calling. They have no record of my case. They said that until the petitioner gets the letter in snail mail, they can't do anything. Well, let's hope he gets a letter then. And that he gets it within the next 3 days before he goes overseas for 3 weeks.

That's odd. It's one thing not to have the case there yet from the service center. And a different thing not to be able to assist you before the petitioner gets the letter. They are able to give you information, as long as the case is there, even if to say "we got it on 'x' date". Call again, try another operator.

Thanks. I thought it was weird too. I will wait a day or so, and call again, since she did say they didn't have a record of it. So much for the days when they got it within the week!

CSC's been taking some time to forward the cases to NVC. That's probably why they still don't have a record of it.

[WheresTheVisa 0]

I just tried calling. They have no record of my case. They said that until the petitioner gets the letter in snail mail, they can't do anything. Well, let's hope he gets a letter then. And that he gets it within the next 3 days before he goes overseas for 3 weeks.

That's odd. It's one thing not to have the case there yet from the service center. And a different thing not to be able to assist you before the petitioner gets the letter. They are able to give you information, as long as the case is there, even if to say "we got it on 'x' date". Call again, try another operator.

Thanks. I thought it was weird too. I will wait a day or so, and call again, since she did say they didn't have a record of it. So much for the days when they got it within the week!

CSC's been taking some time to forward the cases to NVC. That's probably why they still don't have a record of it.

Definitely talk to a live person, (I've gotten through very quickly every time when I called at night, ET. 8,9pm) The system always said they didn't have it, untill the operator said they got it, approved it, and sent it "yesterday" That was Aug 30th or so. less than a week after it was approved. (Re-approved I should say, I think it's faster for those cases that already passed once through NVC).

On the other hand, the consulate still doesn't have it although they have the "data load" with my info.