Who to contact - Montreal Consulate

[redfragglekat 0]

GAH! I'm waiting too...

On February 23rd I sent in the the requested Packet 3 documents (tracking receipt says it was delivered on February 24th).

I spoke to DOS (US Department of State) three weeks ago to inquire about the status of my case, specifically to make sure my package had been received since it hadn't been signed for (though Fed Ex does say it was delivered - had to send Fed Ex instead of DHL) but all the DOS could say was that Montreal hadn't booked the interview yet. :-(

They told me to call Montreal Consulate.

So, I called the Consulate and they told me to email this address: montreal-iv-dv@state.gov

After two weeks of waiting I received an emailed auto response that said: "DO NOT send inquires about the status of the case. All cases are handled and reviewed in turn.

Please note: IV Unit will NOT reply to inquiries about DHL courier services, scheduling / rescheduling an appointment, status of documents sent to/from the Consulate. These inquires should be addressed to CSC Visa Information Services <http://canada.usvisa-info.com/> using the contact details listed here http://montreal.usconsulate.gov/content/content.asp?section=visas&document=visa_generalinquiries."

So, I sent an email to the new address (contactus_en_CA@usvisa-info.com )

Moments later I received this: "The Contact Desk is for technical issues only. Inquiries concerning visa questions or assistance in confirming, canceling, or rescheduling your visa appointment will not be answered through this service."

So, I'm getting the runaround... who do I contact next?

[nickbits 43]

Just have to wait...

[JeannieL 44]

Call DOS and ask if Montreal has logged your packet 3....Montreal does not book the interview for you. Once your packet 3 is logged you can book your interview online.

[Krikit 1,165]

Moving from K-1 Process to the Canada Regional Forum.

[SF2007 48]

Moving from K-1 Process to the Canada Regional Forum.

Correct, K-1 applicants schedule their own appointments online. You won't be assigned one.

Call DOS and ask them if Packet 4 has been sent to you and if you are now eligible to schedule an appointment. They have access to foreign consulate's databases. You don't need to have your Packet 4 in hand before scheduling if DOS says you can.

Once eligible, schedule it online through the CSC website at http://usvisa-info.com/en-CA/selfservice/ss_country_welcome.