Waiting for our passports from Montreal

[Angela. 0]

He just called DHL, and they said we have to contact Montreal, since it is requested for pick up, and the have no power to change it. No idea how we are suppose to contact Montreal.

[fn2 0]

Hi All!

Just wanted to let you know that I received my DHL waybill number tonight after having to submit additional documents to the consulate on August 4th. I called DOS this past Friday and was still "in administrative processing".

Also, on Friday i had sent an email to the Montreal Consulate inquiring on the status of my Visa - I was getting concerned because I hadn't even gotten an "approval" yet when I called DOS. About 20 minutes after I sent the email they actually got back to me with this:

Good day,

Please note that all mail addressed to the U.S. Consulate General in Montreal undergoes thorough security clearance procedures at an offsite facility. This creates additional delays for the mail to actually reach our office. The date you claim the mail was delivered is not the actual date our office has received your mail. You may expect your case to be reviewed within 4 weeks from the date that the mail was sent.

I hope that this information may be useful.

Sincerely,

OP8

Correspondence Assistant | Immigrant Visa Unit

I did put in the subject line "PLEASE PRIORITIZE: URGENT Case # XXXXXXXXXXX" I'm not sure if that helped. Also, they wanted my husbands 2010 tax documents which I sent in the day after my interview on August 4th. But, I also sent in his recent job offer about two weeks later. The Consulate didn't ask for this specifically but, when I spoke to a lovely agent at DOS (Beth and Matthew are the absolute best there!) it was suggested that if it could help my case at all and was relevant to the additional required documentation that it wouldn't hurt to send it in. 12 days later I have my waybill number! Not sure if this helped but clearly it didn't hurt.

Thank you to everyone on here - this site was a Godsend! And, I'll continue to follow for the next steps! If anyone has any questions at all around sending additional documentation to the Montreal Consulate please feel free to message me.

Good Luck all!

Congratulations Jade. So happy for u.

[missingmycanadian 0]

He just called DHL, and they said we have to contact Montreal, since it is requested for pick up, and the have no power to change it. No idea how we are suppose to contact Montreal.

Sounds like it may have ended up in the Montreal DHL office? Which I believe means you either have to drive out to Quebec again or figure out a way to have it forwarded on to your local DHL branch. Sadly, I fear the drive to QC may be easier, unless you live out in Western Ontario

[Angela. 0]

I hope not! It will be an over 8 hour drive.

Well, I emailed Montreal, they replied within 5 minutes, seemed to have kind of an attitude(maybe they didn't like my subject line in caps saying you sent it to the wrong location ) they gave us this linkto call, they told us to email contactus_en_CA@usvisa-info.com and they will be able to fix it. I hope!

[s&c1 3]

Grats on the waybill number!

Like Andy and Kayla said, undeliverable usually means it's ready for pick-up.

Grats on the waybill number! I believe when it says consulate section that it's at the consulate, ready for pick-up by DHL.

Thanks I feel better now!!!! And I hope all works out for you Angela

[Andy and Kayla 45]

He just called DHL, and they said we have to contact Montreal, since it is requested for pick up, and the have no power to change it. No idea how we are suppose to contact Montreal.

Again, you need to email them and the CSC website. They got back to us within 24 hours and it was rerouted in less than that.

[Angela. 0]

I did this morning, and about an hour ago the tracking number updated to Third Party Transfer

[Angela. 0]

Now we have a new waybill number! I wonder if it will be ready for pick up tomorrow?

[ralyse 31]

Now we have a new waybill number! I wonder if it will be ready for pick up tomorrow?

Awesome! Hopefully

[Andy and Kayla 45]

Now we have a new waybill number! I wonder if it will be ready for pick up tomorrow?

That's what happened with ours so it's looking good!

[Kammo 2]

I can't believe its finally my turn to vote! Yay for patience finally paying off!

Our wait time was smoking fast! I had my interview on Friday and I picked up package up yesterday afternoon!! :-D I can't believe it is finally over! Good luck to everyone who is still in process, I hope you are with your families soon!

[Angela. 0]

That's what happened with ours so it's looking good!

It got there this morning

[KirstyAndMichael 0]

I opted for my passport to be delivered to Ottawa, and I kept seeing the tracking say undeliverable at Dorval for the las 3 business days, so I call Loomis (which is DHL but for domestic parcels in case anyone else is as confused as I was)and they said it was ready for pick up in Dorval. When I explained it had to go to Ottawa, she said that's not what they had on record, and if I wanted it in Ottawa, I would have to email the consulate to change it. As soon as I heard that, I was like forget it. It took the consulate 3 weeks to get back to me for my first question. lol... So off I go to Montreal again (hopefully for the last time!!) The Loomis number I used was great! It was 1-855-256-6647.

[Undefined 4]

Has anyone received the visa but before had to send some extra stuff? if yes how long it took? and any other info, advice is helpful. Thanks

[SF2007 48]

Has anyone received the visa but before had to send some extra stuff? if yes how long it took? and any other info, advice is helpful. Thanks

They will not issue a visa if you need to send in more stuff. They will hold on to your application and wait for you to mail the missing documents and your passport through DHL. It adds an extra 4-6 weeks as it will sit in their mail room for that long before they get to it.