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live person at the 1-800 number

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hello guys,

am really wondering whats up with my AOS. i still have to get my biometrics appt.

been wanting to get hold of a live person in the 1-800 #. i was able to do so months ago. now, i am having difficulty.

anybody knows the sequence of #s or options to do on the phone?

thanks!

K1 process

Filed - late Oct 2004

Interview - montreal embassy - April 2005 : approved

aAOS process:

Filed AOS, EAD ,AP - Aug 19, 2005

Received Notice of Receipt - Aug 23, 2005

AP approval via email - Nov 1 touched, Nov 2 and Nov 3, 2005

AP in the mail- Nov 08, 2005

Infopass appt - Nov 25

-- informed that my EAD has already been approved!!; given appt for biometrics.

Biometrics for EAD - Nov 25, 2005

EAD email approval - Nov 29, 2005

EAD card in the mail - Nov 30, 2005

---- validity started Nov 01; means they've approved it as early as Nov 01 and further processing was stalled bec i have not done my biotmetrics ( well, how could i? they told me to wait for an appt letter from them! ) anyways, job search starts for me now.

Biometrics - April 2006

AOS Interview - Oct 2, 2006 - APPROVED

2 yr GC received 2 wks later.

751 process

Filed papers - mid Sept 2008.

Biometrics - Nov 2008

10 yrs GC received - Dec 23, 2008

Citizenhip process

Filed papers - March 26, 2010

Biometrics - late May 2010

Interview - July 14, 2010

Oath taking - July 19, 2010

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Filed: AOS (apr) Country: Russia
Timeline

Someone posted this and others reported that this works:

"Yes, you can talk to someone. It took me a while to figure out how to get there though. *L* The magic codes I press to talk to a person are: 1, 2, 6, 2, 4"

---------------------------------

The above was from a few months back maybe. If this does not work -- I managed to reach the operator a few times, and I recall that I used "my case is outside of USCIS processing dates" option.

Edited by kc456

09-02-2005 Applications for AOS, EAD, and AP received by MSC

10-21-2005 AOS fingerprint notice for 12-08-2005

11-07-2005 AP approved

12-05-2005 Infopass appt at San Jose office for interim EAD -- Refused, because it is already approved by MSC on 11-07-2005

12-07-2005 Attempt at interim EAD at San Francisco office -- no go. Back to San Jose, where CSO (chief station officer) tells they will contact MSC via email to request permission to issue interim EAD

12-08-2005 Biometrics for AOS and EAD. Having no EAD appt letter was no problem (used EAD NOA)

12-15-2005 EAD arrived in the mail

12-24-2005 Received interview letter; interview scheduled 03-01-2006

01-28-2006 Received replacement SSN card in married name (5 wks since application)

03-01-2006 AOS interview -- approved; received stamp in the passport

03-13-2006 Green card arrived in the mail

---

Filing for removal of conditions

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I believe that magical number still works, I know that once I pass the English press 1 then I go to "case has been approved and from there on work through the cracks, seems to be the only option to speak to a live person..... the quote "to avoid longs queues at the offices, ring us for info, or look up on our website" its like, "yeah right!"

Have to say though, last few times I rung, it took me 25-30 minutes of holding and once I spoke to someone she said due to call volume I could only ask 3-5 questions, I tried getting more out of her and she hung up!!!!!!!! :huh::angry:

12/07/05 - receive K1 & K2 visa from embassy

12/09/05 - flew to Lincoln, NE - moving to USA to be with my hun :)

12/27/05 - apply for SSN

02/03/06 - receive SSN

02/04/06 - WE TIE THE KNOT :):)

02/09/06 - applied for State ID - learning to drive.....

02/13/06 - re-applying SSN - married name

02/15/06 - starting AOS and EAD process

02/18/06 - finally got everything in the post (certified mail via USPS)

02/20/06 - package delivered to Chicago (on Presidants Day??)

02/27/06 - NOA1 for 2x AOS and EAD

03/04/06 - biometrics letters received for 2x AOS & EAD

03/13/06 - biometrics appointment in Omaha, NE

03/14/06 - both AOS and EAD got touched... as a result of biometrics?!

06/09/06 - EAD approved

08/03/06 - AOS interview - APPROVED!

11/05/06 - found out we were pregnant :):):):):):):)

07/09/07 - Gabriella is born 7lbs 4oz. - 20 inch. long - an Angel sent from above

05/02/08 - Immigration again... removing conditions this time....

05/09/08 - My son received his extension letter

05/13/08 - I receive my NOA1 - here for at least another year!

05/28/08 - getting my biometrics done

09/30/08 - GC APPROVED - CARD PRODUCTION ORDERED!!!!!!!!!

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Filed: AOS (apr) Country: Russia
Timeline

Yes, the whole 800 number operation is a joke, which has been well established. To get accurate info or any info, it's better to visit your local office via INFOPASS. You'll at least get to talk to a live person (who has more info than 800 line). If you are not satisfied you can ask to talk to supervisor or chief station officer.

09-02-2005 Applications for AOS, EAD, and AP received by MSC

10-21-2005 AOS fingerprint notice for 12-08-2005

11-07-2005 AP approved

12-05-2005 Infopass appt at San Jose office for interim EAD -- Refused, because it is already approved by MSC on 11-07-2005

12-07-2005 Attempt at interim EAD at San Francisco office -- no go. Back to San Jose, where CSO (chief station officer) tells they will contact MSC via email to request permission to issue interim EAD

12-08-2005 Biometrics for AOS and EAD. Having no EAD appt letter was no problem (used EAD NOA)

12-15-2005 EAD arrived in the mail

12-24-2005 Received interview letter; interview scheduled 03-01-2006

01-28-2006 Received replacement SSN card in married name (5 wks since application)

03-01-2006 AOS interview -- approved; received stamp in the passport

03-13-2006 Green card arrived in the mail

---

Filing for removal of conditions

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thank you, guys!!! the magic #s worked. got to talk to a live person and a "ticket" has been issued for my case. hope my case moves faster.

have a good daY!!!!!

K1 process

Filed - late Oct 2004

Interview - montreal embassy - April 2005 : approved

aAOS process:

Filed AOS, EAD ,AP - Aug 19, 2005

Received Notice of Receipt - Aug 23, 2005

AP approval via email - Nov 1 touched, Nov 2 and Nov 3, 2005

AP in the mail- Nov 08, 2005

Infopass appt - Nov 25

-- informed that my EAD has already been approved!!; given appt for biometrics.

Biometrics for EAD - Nov 25, 2005

EAD email approval - Nov 29, 2005

EAD card in the mail - Nov 30, 2005

---- validity started Nov 01; means they've approved it as early as Nov 01 and further processing was stalled bec i have not done my biotmetrics ( well, how could i? they told me to wait for an appt letter from them! ) anyways, job search starts for me now.

Biometrics - April 2006

AOS Interview - Oct 2, 2006 - APPROVED

2 yr GC received 2 wks later.

751 process

Filed papers - mid Sept 2008.

Biometrics - Nov 2008

10 yrs GC received - Dec 23, 2008

Citizenhip process

Filed papers - March 26, 2010

Biometrics - late May 2010

Interview - July 14, 2010

Oath taking - July 19, 2010

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