London Embassy No Longer Accepting Emails ?!

[AFQuaid 18]

I emailed the US Embassy of London today to check my medical report had arrived and to ask when my visa would be issued. To recieve this automatic responce;

THIS IS AN AUTOMATED REPLY. PLEASE DO NOT RESPOND TO THIS E-MAIL.

IF YOU WERE ASKED TO USE THIS ADDRESS, WE WILL ANSWER IN THE ORDER YOUR

E-MAIL WAS RECEIVED.

IF YOU WERE NOT ASKED TO USE THIS ADDRESS, YOU WILL RECEIVE NO FURTHER

RESPONSE.

This e-mail address is solely for individuals who have been authorized

to contact the Consular Information Unit about a specific matter.

This address is not for general inquiries from the public, attorneys or

agents of record. Unauthorized inquiries will be deleted without

response.

Highly detailed visa information is available from the Embassy's

website

at http://london.usembassy.gov. Due to our heavy workload, we cannot

respond to email inquiries when the subject matter is addressed on the

website.

We also cannot respond to requests for expedited processing, or

nonimmigrant visa "case status" inquiries which are still within the

estimated time frame given on the website, or by the interviewing

Consular Officer, whichever is longer.

If you still have questions after reading all of the content on the

website, please call the Embassy's Operator Assisted Information

Service

for personalized service. Contact information can be found on this

page: http://london.usembassy.gov/cons_new/visa/index.html.

What the heck?

Fiona

[no name 1]

No, they do reply. They added that reply after the London plane arrests. Probably got lots of emails about travelling after that.

They replied to mine last week!

[gym 0]

Wow...so what are people supposed to do now, seen as when you call they never know the answer to the question that you ask? Sorry to hear about this Fiona...maybe you should just email them again anyway...good luck

[Linababe 0]

Yeah i would email them again putting your case number on the subject line as your query isnt general it is to a specific case and u have a right to know whats happened!!

Good luck

Lina (UKC)

[joseph22 0]

We got the same response.

Hoping the respond too...we are waiting to hear when our interview is!

I understood from before that the London consulate was pretty quick on replying to emails.

Has anyone got a response back lately?

How long did it take?

I hate badgering them, but we will send another if it seems to be taking too long....

[TracyTN 237]

If you've just sent them back packet 3, I would wait at LEAST a few weeks before emailing them about an interview. I'm not sure what their 'standard' wait time for that is now, but it used to be 8-12 weeks (although it usually never took that long).

[KaiserD 12]

I read somewhere on the embassy website that it was taking about 3 months. Hope this is not the case