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ready4ONE

Customer Service CSC style

By ready4ONE in K-1 Fiance(e) Visa Process & Procedures

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ready4ONE Veteran

ready4ONE   5,400

Posted
Filed: Lift. Cond. (apr) Country: Philippines
 Timeline
Posted

This will be nothing for the old hands here who have likely gone through the California Service Center's customer service line but I had my first experience with them today... :unsure:

Hopefully it works out ok, but there was a very minor problem with my address on my NOA1 form, the street I live on is 7th street, but the form simply said 7. Well... figured I would get that fixed despite the successful post office delivery of the NOA1... :huh:

Waded through the long string of automated choices... :blink: And got a living human after about ten minutes... :thumbs: Bad but could have been worse...

So... before he could help me he had to run through a list of possible reasons I might be calling... :wacko: Ummmm why not just ask me? But ok...

After he ran down the canned list of reasons for which I might be calling, all of which were answered with 'No' he seemed a tad perplexed, so I just told him... :lol:

This is a simple fix to my address... Just want to add th to the street name, otherwise everything was just dandy with the information on my NOA1 form... :yes:

So... I wound up having to give him my case number, which I had dialed in during the initial automated choices phase (wondering why I bothered.) And had to give him all of the information as to my address, spelling of my name, spelling of fiance's name, my citizenship and country of birth, her citizenship and country of birth... :unsure: My birth date... Her birth date... :blink:

Apparently he was not at a computer hooked into a database where the simple change I requested could be easily entered once he identified me as being the person I claimed to be... :wacko:

I should expect a letter informing me of the response to my request in about 30 days and was given a huge incident number in case this whole thing somehow goes horribly wrong... :blink:

I sure hope this does not wind up doing more harm than good, but figured I would share the experience...

B and J K-1 story

  • April 2004 met online
  • July 16, 2006 Met in person on her birthday in United Arab Emirates
  • August 4, 2006 sent certified mail I-129F packet Neb SC
  • August 9, 2006 NOA1
  • August 21, 2006 received NOA1 in mail
  • October 4, 5, 7, 13 & 17 2006 Touches! 50 day address change... Yes Judith is beautiful, quit staring at her passport photo and approve us!!! Shaming works! LOL
  • October 13, 2006 NOA2! November 2, 2006 NOA2? Huh? NVC already processed and sent us on to Abu Dhabi Consulate!
  • February 12, 2007 Abu Dhabi Interview SUCCESS!!! February 14 Visa in hand!
  • March 6, 2007 she is here!
  • MARCH 14, 2007 WE ARE MARRIED!!!
  • May 5, 2007 Sent AOS/EAD packet
  • May 11, 2007 NOA1 AOS/EAD
  • June 7, 2007 Biometrics appointment
  • June 8, 2007 first post biometrics touch, June 11, next touch...
  • August 1, 2007 AOS Interview! APPROVED!! EAD APPROVED TOO...
  • August 6, 2007 EAD card and Welcome Letter received!
  • August 13, 2007 GREEN CARD received!!! 375 days since mailing the I-129F!

    Remove Conditions:

  • May 1, 2009 first day to file
  • May 9, 2009 mailed I-751 to USCIS CS
a1cpat Explorer

a1cpat   0

Posted
Filed: K-1 Visa Country: Ukraine
 Timeline
Posted

Well, you did the right thing by calling to update you address...

but be pleased that your experience on the line with customer service was productive. Because thats probably the most useful calling that number will be during the rest of your wait time!!!

Good luck! :)

2-14-2006- Engaged on a snowy night in Kiev

2-19-2006- Filed I129F

2-23-2006- NOA1 generated-REJECTED- (they said no fee attached, but I sent THE SAME CHECK back)

3-13-2006- NOA1 generated, reciept date of application

6-2-2006- (Sasha's bday) Transferred to CSC

6-14-2006- Recieved at CSC

6-23-2006- RFE generated IMBRA

6-30-2006-RFE recieved and returned by me.

7-8-2006-RFE recieved by CSC

7-11-2006-"touched" I just figured this out!!! ;)

8-3-2006 - Touched!

8-4-2006 - Touched again!

8-6-2006 - Touched again again!

8-25-2006 - Touched! Its been almost three weeks since the last one...forgot how that felt!

9-7-2006- Touched...but only because I called. :( So dissapointed right now....

9-8-2006- Touched...a real one...not because I called. Hope it actually means something like it did for Gary!

9-11-2006-APPROVED!!!!!!!!!!!!!!!!!!!!!!

9-12-2006-Touched again today...to NVC?

9-16-2006-NOA2 recieved in mail

10-4-2006-Petition sent to NVC

10-21-2006-Touched??? #######?!?

10-25-2006-Touched again??

10-27-2006-NVC case received!

10-30-2006-NVC sent case to Consulate in Kiev!!! Come come on hurry up!!!

11-30-2006-Interview...PASSED!

12-8-2006-arriving together at Portland International Airport!!!

1-25-2007-MARRIED!

3-6-2007-Filed EAD, AP, and I485

3-13-2007-NOA1's for all of the above. ONE year exactly from NOA1 of 129f. ;)

snz1802 Proficient

snz1802   0

Posted
Filed: AOS (pnd) Country: South Korea
 Timeline
Posted

Yep, that sounds like good ole CSC

1/12/06 Mail I-129f express mail

1/13/06 TSC rec'd

1/23/06 NOA1 from CSC

1/27/06 - Check cleared

7/10/06 - NOA2

7/14/06- rec'd @ NVC

8/14/06- NVC sent petition to Consulate

8/17/06 - Korean Consulate rec'd Petition

8/23/06 - rec'd packet 3 from Consulate

8/25/06 - sent packet 3 back to Consulate

8/27/06 - got confirmation email from Consulate, they rec'd packet three

8/27/06 - requested interview date via Consulate internet site.

9/1/06 - Checked internet site for interveiw date, it was there

9/25/06 - Interview date - APPROVED

9/28/06 - Visa in Zaeems Hand - YEAHHHHH

1/6/07 - leaving for USA

1/20/07 - Wedding Date

1/20/07 - MARRIED!!!!!

2/10/07 - rec'd certified copy of marriage license

AOS

3/13/07 - AOS package rec'd at Chicago Lockbox

3/20/07 - Rec'd Social Security Card

3/21/07 - Checks Cashed and Case Status online

3/24/07 - NOA1 Rec'd for AOS and EAD

3/27/07 - rec'd Biometrics appt letter - scheduled for 4/20/07 @ 11:00am

4/02/07 - "touched"

4/20/07 - had biometrics appt.

4/21/07 - rec'd letter stating case was transferred to CSC

5/22/07 - rec'd Case Pending at CSC email

6/25/07 - EAD card production ordered

7/7/07 - EAD "touched"

7/7/07 - AOS "touched"

8-6-07 - Rec'd EAD Card in the Mail

5-20-08 - AOS INTERVIEW - APPROVED - PASSPORT STAMPED

7-2-10 - Received 10 year green card in mail

 
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