K-1 - Call USCIS

[supercool 0]

Guys,

I am very happy to say that my petition is approved. I called USCIS today and they said it has been approved.

They said that it has been approved for a week now and mailed me a letter, but I never received an email nor text and so far no mail and no update online. They said to wait for few days and I will get the mail.

I recommend July filers and early august filers to call USCIS and talk to tier 2 level officers, because there is a possibility that you may never get an email and no update online and your case may be approved already.

Also, how do I check online as to if NVC received my case? Do I need to call them or can I check online??

Thanks

[Inky 1,110]

You call NVC. There is no online anything for k-1 NVC. K-1s generally are only at NVC for a couple of days to a weekish and are logged and given an embassy case number then sent on its way to the embassy.

[Messybrownhair 251]

CONGRATS!

[supercool 0]

Thanks guys.

I recently moved, should I contact NVC for change of address?? Or does it matter now??

I have not yet received physical mail of NOA2 yet, it will come soon.

[Hatem&Zeinab 30]

I talked to USCIS several times, and they always refuse to escalate my call to Tier2. How did you convince them to escalate your call?

My second question is

Did the first level of customer service tell you your case is still pending, then when you talked to tier2 they told you, that you are approved? I don't understand this part.

[Kimo3 3]

Congrats Supercool!

Inky: Thanks for the heads up. I called to put in a service request and within an hour the website (NOT the customer service rep) had updated to show I was approved with a date of 1/27/2011.

I will call NVC before I leave for Thailand just to check if it had been sent out earlier and they do in fact have a case number for us.

Hatem: I spoke to tier 1. While they couldn't give me details about the petition (approved or not) she was more than helpful filing the service request. It was AFTER that (same day, about an hour) that I found out the petition was approved.

If you get a tier 1 representative that doesn't want to help... call back after 5-10 minutes and try a different rep. Remember to be respectful and polite as they are the ones who can issue a service request.

Good luck.

[Tero 105]

Congrats

[supercool 0]

I talked to USCIS several times, and they always refuse to escalate my call to Tier2. How did you convince them to escalate your call?

My second question is

Did the first level of customer service tell you your case is still pending, then when you talked to tier2 they told you, that you are approved? I don't understand this part.

When you call them, just say it has been more than 5 months and I would like to speak with Tier2 level officer. You could also say my call just got disconnected with a tier2 officer so could you please escalate my call.

Thanks guys for all your help and I wish good luck to all VJ members.

As for July and Aug filers, it's coming so keep your fingers crossed. But do keep calling them because they may not have updated online and your case might be already approved.

[marklovetina 52]

[Bforbarree 4]

Thanks guys.

I recently moved, should I contact NVC for change of address?? Or does it matter now??

I have not yet received physical mail of NOA2 yet, it will come soon.

If you have recently moved and have not filed a change of address with USCIS where have they sent your NOA2?

How will you collect it?

In our experience we never moved but we had an issue with postal theft from our mail box (at our residence) so we got a PO Box, and we filed a change of address with USCIS but to our horror it was never updated in their system and USCIS still sent the mail to our old address.

The mail from USCIS was NEVER forwarded by the postal service to our p.o. box via the change of address we filed with the postal service, it was returned to USCIS. This caused a lot of stress because this piece of paper was a vital part of the process further down the line and this is a very time sensitive process!

Luckily the NOA2 was finally received because USCIS resent the NOA2 that was returned to them back to us at the correct mailing address. But having spoken to the USCIS rep on the phone he said I would have to apply for a copy of the document (if it was lost or not returned t them), it would cost $365 and it would be up to 6 months to receive it!

It is really important to make sure that they have your current mailing address! If you update your address with the GET A REFERENCE NUMBER for the change! You want to be certain that it has been recorded properly!

[staceluvyou 6]

Guys,

I am very happy to say that my petition is approved. I called USCIS today and they said it has been approved.

They said that it has been approved for a week now and mailed me a letter, but I never received an email nor text and so far no mail and no update online. They said to wait for few days and I will get the mail.

I recommend July filers and early august filers to call USCIS and talk to tier 2 level officers, because there is a possibility that you may never get an email and no update online and your case may be approved already.

Also, how do I check online as to if NVC received my case? Do I need to call them or can I check online??

Thanks

congrats supercool, wish you all the best!!!!!!

[REINITA♥REY 8]

Guys,

I am very happy to say that my petition is approved. I called USCIS today and they said it has been approved.

They said that it has been approved for a week now and mailed me a letter, but I never received an email nor text and so far no mail and no update online. They said to wait for few days and I will get the mail.

I recommend July filers and early august filers to call USCIS and talk to tier 2 level officers, because there is a possibility that you may never get an email and no update online and your case may be approved already.

Also, how do I check online as to if NVC received my case? Do I need to call them or can I check online??

Thanks

Awesome news!!! I'll call on monday, thanks!! Maybe by the time you get the NOA2, your info will have already left NVC and arrived at the embassy !!!

Edited January 30, 2011 by REINITA♥REY

[supercool 0]

But on the USCIS website says that I can change the address only "if I have a pending case" - I donot have a pending case now, right???

Need advise.

[REINITA♥REY 8]

But on the USCIS website says that I can change the address only "if I have a pending case" - I donot have a pending case now, right???

Need advise.

Are you currently at a different address than when you filed the petition? The NOA2 was sent to the mailing address on your petition.

[Bforbarree 4]

But on the USCIS website says that I can change the address only "if I have a pending case" - I donot have a pending case now, right???

Need advise.

The only thing I can see happening is that USCIS will send the NOA2 to the address that you petitioned with UNLESS you file a change of address with them.

Do you still have access to the mail at your old address?

As in, you used to live with friends or relatives and they still live at that same address?

Did you file a change of address with the US Postal Service?

If not I suggest you do it first thing Monday!

If you already did this, make sure it is not near the expiration date (I think they last for 6 months but you should check this with your postmaster) if it is near the expiration file another one now!

The envelopes from USCIS are noted as RETURN SERVICE REQUESTED, this means If the addressed person has moved the post office will send the letter usually along with the new address (but the post office can only do this if they have one on file for you!) back to the sender of the envelope (USCIS).

If the NOA2 gets returned to USCIS they will send it back to you but you really need to file a change of address with them. You can do this online but I would suggest you follow up with a phone call. If someone helps you get a reference number and their name...always keep a log of any phone calls to USCIS.