CSC to TSC to NVC: the Saga continues

[CaliforniaGuy 2]

We are still waiting for the interview date. NVC operator tols us twice already to call them on the 2nd week of April for interview date in May... oooohhh the waiting continues...

I actually got, for the first time last night, an incredibly rude operator who told me to stop calling and wait until the second week of April to call to see if I've gotten an interview date for May. One rude guy is not stopping me. I'm calling again today and every day after to see if an interview date has been assigned.

Wow I'm sorry to hear that. You both should keep calling everyday. Do they keep track of the calls? Saylin, how did they know you were calling them? Did you tell them you were? Do they only schedule interviews the second week of the month?

I'm still waiting for the pay to be available. I wonder what's taking so long.

[Saylin 1,605]

Wow I'm sorry to hear that. You both should keep calling everyday. Do they keep track of the calls? Saylin, how did they know you were calling them? Did you tell them you were? Do they only schedule interviews the second week of the month?

I'm still waiting for the pay to be available. I wonder what's taking so long.

Apparently they keep some sort of call log, cause the operator mentioned I've been calling a lot this month.

They don't just schedule interviews in the second week. I made myself a spreadsheet () of 2011 interviews for those in Montreal and put case complete dates along with dates when they were notified of their interviews. Not all of them got them in the second week, so I know the operators are lying about scheduling only in the second week.

[CaliforniaGuy 2]

Apparently they keep some sort of call log, cause the operator mentioned I've been calling a lot this month.

They don't just schedule interviews in the second week. I made myself a spreadsheet () of 2011 interviews for those in Montreal and put case complete dates along with dates when they were notified of their interviews. Not all of them got them in the second week, so I know the operators are lying about scheduling only in the second week.

Yikes!!!! Thanks, I will keep in mind the call logs and not call too often when not needed. Well I don't know what to say. I can't say KEEP calling now lol. For the scheduling on the second week, I don't know, did you mention that others were geting scheduled randomly?

[Naveed Hassan 10]

Saylin i just called and as per lady everything is In and The case is under final review. Then they will schedule the appointment and forward the docs to the embassy. No CC Yet.

[xelance 31]

cmoooooon...get Saylin her interview eh? EH?!

[Saylin 1,605]

Yikes!!!! Thanks, I will keep in mind the call logs and not call too often when not needed. Well I don't know what to say. I can't say KEEP calling now lol. For the scheduling on the second week, I don't know, did you mention that others were geting scheduled randomly?

Well, even if you call a lot, I doubt the operators can do anything about it. I want to know about my interview date asap and if that means calling a lot, so be it. It's not like they can stop me from calling. They have to provide me a service and if that means calling everyday about my case, then they should keep their mouths shut and just tell me that no, an interview date hasn't been assigned and move on to the next person holding.

No, I haven't mentioned that other people have been assigned interview dates besides in the second week. I'm sure they'll just deny it or make up some kind of excuse. I should mention it though just to hear what excuse they come up with as it contradicts what they tell everyone about only scheduling in the second week.

Saylin i just called and as per lady everything is In and The case is under final review. Then they will schedule the appointment and forward the docs to the embassy. No CC Yet.

Your case should be complete soon then. Keep calling the AVR, I'm sure it will update this week to when your case is complete.

cmoooooon...get Saylin her interview eh? EH?!

Please, NVC, please. I'll finally stop calling as soon as I get an interview date.

[Naveed Hassan 10]

Well, even if you call a lot, I doubt the operators can do anything about it. I want to know about my interview date asap and if that means calling a lot, so be it. It's not like they can stop me from calling. They have to provide me a service and if that means calling everyday about my case, then they should keep their mouths shut and just tell me that no, an interview date hasn't been assigned and move on to the next person holding.

No, I haven't mentioned that other people have been assigned interview dates besides in the second week. I'm sure they'll just deny it or make up some kind of excuse. I should mention it though just to hear what excuse they come up with as it contradicts what they tell everyone about only scheduling in the second week.

Your case should be complete soon then. Keep calling the AVR, I'm sure it will update this week to when your case is complete.

Please, NVC, please. I'll finally stop calling as soon as I get an interview date.

Thank Saylin! Best of Luck with interview date,

Edited March 22, 2011 by Foreverandever

[Saylin 1,605]

Thank Saylin! Best of Luck with interview date,

Thanks, I really hope I get it this week. Perhaps I need to bug NVC even more than I already am

[Naveed Hassan 10]

Thanks, I really hope I get it this week. Perhaps I need to bug NVC even more than I already am

Good Luck!!! so normally it takes around 10 to 15 days to get a interview date after the case is Completed.

[Saylin 1,605]

Good Luck!!! so normally it takes around 10 to 15 days to get a interview date after the case is Completed.

It varies by embassy/consulate. Some are quick to get interview dates, other take awhile. Depends how busy each embassy/consulate is.

[Val and Gary 29]

We're so totally confused by the NVC process (yes, we took our foot of the gas and finding it hard to get back on track).

Can anyone tell us if this is normal...

We got our case number at NVC on the 19th February.

We immediately applied for expedite, and our request was sent to London. Meanwhile, NVC generated the fees and barcodes, and we receive an email from them on the 22nd February. The following week, on the 26th February, we learned our expedite was approved, but on the proviso that NVC handled the documentation (they had already generated the fees).

We paid our fees on the 28th February to the NVC, and waited for our last remaining piece of documentation - my police report, (which got lost initially), and we submitted the whole lot to NVC for supervisor assisted processing on the 17th March 2011. We have called daily this week, and NVC say they have no record of our documents as yet. (I suppose it takes a while for the mail room to input them on the system).

Now, the confusing bit....I just called the NVC's AVR, and it says we were sent a packet of info on March 1st (just after we had paid), and that we had to return docs with it. If we don't receive the packet within 6 weeks, we have to contact them.

Is this normal? What packet would they have sent out? Why haven't we gotten it?

We are confused? Can anyone help? Saylin, what is your take on this?

Thanks all...and I hope those interview dates keep rolling in....

[Saylin 1,605]

We're so totally confused by the NVC process (yes, we took our foot of the gas and finding it hard to get back on track).

Can anyone tell us if this is normal...

We got our case number at NVC on the 19th February.

We immediately applied for expedite, and our request was sent to London. Meanwhile, NVC generated the fees and barcodes, and we receive an email from them on the 22nd February. The following week, on the 26th February, we learned our expedite was approved, but on the proviso that NVC handled the documentation (they had already generated the fees).

We paid our fees on the 28th February to the NVC, and waited for our last remaining piece of documentation - my police report, (which got lost initially), and we submitted the whole lot to NVC for supervisor assisted processing on the 17th March 2011. We have called daily this week, and NVC say they have no record of our documents as yet. (I suppose it takes a while for the mail room to input them on the system).

Now, the confusing bit....I just called the NVC's AVR, and it says we were sent a packet of info on March 1st (just after we had paid), and that we had to return docs with it. If we don't receive the packet within 6 weeks, we have to contact them.

Is this normal? What packet would they have sent out? Why haven't we gotten it?

We are confused? Can anyone help? Saylin, what is your take on this?

Thanks all...and I hope those interview dates keep rolling in....

I believe I know what AVR message you're talking about. Is it: "A packet of information and documents was generated on MONTH DATE, 2011 and will be sent within the next few weeks"? If that's the message you're getting, it means that NVC will be sending you the DS-230 package (possibly the AOS package as well). When I heard that message, I had just gotten the DS-230 information package the night before. You can disregard this AVR message. You have to remember that the AVR is slow to update sometimes and it's not always in sync with where you are in the process.

[Val and Gary 29]

I believe I know what AVR message you're talking about. Is it: "A packet of information and documents was generated on MONTH DATE, 2011 and will be sent within the next few weeks"? If that's the message you're getting, it means that NVC will be sending you the DS-230 package (possibly the AOS package as well). When I heard that message, I had just gotten the DS-230 information package the night before. You can disregard this AVR message. You have to remember that the AVR is slow to update sometimes and it's not always in sync with where you are in the process.

OK thanks Saylin - that's EXACTLY what was said on the AVR. You've put our mind at rest.

Good luck on the interview date.

[Saylin 1,605]

OK thanks Saylin - that's EXACTLY what was said on the AVR. You've put our mind at rest.

Good luck on the interview date.

I'm glad I put you at ease!

And thanks. Really hoping I hear of the date soon.

[Me and my wife 9]

OK thanks Saylin - that's EXACTLY what was said on the AVR. You've put our mind at rest.

Good luck on the interview date.

Whenever I called NVC AVR, I get the same message. I think NVC has changed the system for receiving call. When I call, I am put on hold directly without an option to call AVR.

I sent my AOS on 12th March and when I talked with opeartor, she told me they have not received that yet. I am confused. I was glad that process is going faster after I received case no. Now, I am feeling the same thing when I was in TSC. Waiting. waiting...waiting....oh god