DHL Sign-up

[Jill & Jeff 3]

I'm trying to register with DHL for our visa. I went to the site that was given through the immigration website and then click on the courier page here http://www.usvisa-info.com/en-CA/selfservice/us_courier_information

*edit* for some reason this link is going to the Mexico page anyway. It's supposed to go to the courier site on the Canada visa website.

From there, it says I need to click on the "log on" button up top to register. This is where I'm finding the problem. When I click on the "log on" button, I get sent here http://www.usvisa-info.com/en/selfservice

My selections are for Mexico. Even when I choose Mexico:English, it tells me the site won't be available until Jan 10th, 2011. In any case, that's the wrong place.

Can anyone help me out please?

Thanks!

J-

Edited January 2, 2011 by Jill & Jeff

[Jill & Jeff 3]

Double post.

oops

Edited January 2, 2011 by Jill & Jeff

[Jill & Jeff 3]

Redirecting seems to have stopped, and it works now.

I never got to a point where I choose a DHL location though.

Now I'm panicking ><

[Jill & Jeff 3]

Is there anyone that can help me with this? The redirecting issue is gone now. However, I can't get to choosing a DHL location without first selecting an interview date first.

The instructions I found on the same website specifically say NOT to schedule an interview if you already have one, but from the way the system works, it looks like you have to pick the interview first and then you can choose your DHL location.

The first available date was January 19th, which is well beyond our interview date.

J-

[Canadiandggal 49]

Is there anyone that can help me with this? The redirecting issue is gone now. However, I can't get to choosing a DHL location without first selecting an interview date first.

The instructions I found on the same website specifically say NOT to schedule an interview if you already have one, but from the way the system works, it looks like you have to pick the interview first and then you can choose your DHL location.

The first available date was January 19th, which is well beyond our interview date.

J-

I know that people have had the same thing happened a few times over the past month usually after a few days you can log in and it will randomly appear with the DHL locations.

I would give one of these numbers a call and tell them that there site is acting up and you need to set up your dhl location as your interview is coming up.

Applicants can pay their visa application fee, arrange for courier service, get information, and make an appointment through this service.

Applicants can access this service by logging into this Web site or by calling our local numbers in Canada:

Calgary - 403.800.1194

Halifax - 902.982.2191

Montreal - 514.400.2591

Ottawa - 613.800.0917

Toronto - 647.955.3736

Vancouver - 604.800.2794

Quebec City - 418.800.1751

If you are calling from outside the local area, dial the toll-free number 877.341.2441. If you are calling from within the United States, please dial 877.341.2441.

Hope that helps... and good luck with the interview.. You will do great!

[Jill & Jeff 3]

Thank you so much!! I will give them a call tomorrow to see if it can be resolved. I'm just kicking myself for not trying to set up the DHL pick up earlier. I just got caught up in the business of the holidays and kept meaning to do it.

J-

[JlovesA 109]

I'm having problems logging in, too. I type in my passport # and birthday, and it just keeps kicking me back to a page where I choose my country and language.

Never mind...it seems to work fine in Google Chrome.

Edited January 4, 2011 by JlovesA

[Jill & Jeff 3]

I know that people have had the same thing happened a few times over the past month usually after a few days you can log in and it will randomly appear with the DHL locations.

This is exactly what happened. I was going to call the number you gave me, but gave it one more shot to log in, and POOF there was the DHL pick up. Signed up for Anjou. Yay!!

Thank you so much. My nerves are starting to get frazzled at this point. I just finished putting together a binder of all our paperwork and I'm getting those nervous jitters.

J-