USCIS Knows Nothing....Not even the USCIS Director's Name!

[David and Marina 0]

So here is some humor to vent some of my anger.

I talked with three different reps at USCIS, one was even a supervisor that I waited on hold for two hours to talk with. Well, turns out that NO ONE there knows that Mr. Gonzalez is the USCIS director or ANY of the following.

1. All NSC I-129F petitions have been transferred to California

2. What IMBRA is or that they had to sent out 10,000+ IMBRA forms.

3. The IMBRA law was signed on January 5th by Bush.

4. The IMBRA law went into effect on March 6th.

5. June 15th was the first day the NEW form was avaiable on the internet at USCIS.Gov

6. What the "Backlog Elimination Plan" is that Bush set forth in 2001.

7. That we are to have open arms and not long lines for immigrating (Bush's Statement)

8. The USCIS goal is to have all processing done in 6 months or less by end of FY2006.

9. NOA=Notice of Action

Now, with all that being said, shouldn't the people who answer the phones and at least be given a memo on who the USCIS Director is for Godsakes!

Oh, and one other thing. I learned NOTHING new when talking with any of them or the supervisor. No one should waste their time talking with them, if anything it makes you feel worse that they don't know anything about anything, therefore your processing may or may not take place.

Oh let me add this in...this is why I am frustrated:

Days Months

Submission to Current

4/4/2006 8/23/2006 141 4.9

102 3.5

Receipt to RFE

4/4/2006 6/28/2006 85 2.9

62 2.1

RFE receipt until today

7/6/2006 8/23/2006 48 1.7

35 1.2

IMBRA Signed Until Update

1/5/2006 6/15/2006 161 5.4

IMBRA Effective until Update

3/6/2006 6/15/2006 101 3.4

IMBRA Eff Date to My App

3/6/2006 4/1/2006 26

Might I also add that only 35 people from the Cayman Islands became a USC last year.....35!

[Kez/JWolf 6]

The people who answer the phones at the 0800 info line are not USCIS officers... they are an agency..... thats why its a waste of time to even call....

Kezzie

[nfs 0]

So here is some humor to vent some of my anger.

I talked with three different reps at USCIS, one was even a supervisor that I waited on hold for two hours to talk with. Well, turns out that NO ONE there knows that Mr. Gonzalez is the USCIS director or ANY of the following.

1. All NSC I-129F petitions have been transferred to California

2. What IMBRA is or that they had to sent out 10,000+ IMBRA forms.

3. The IMBRA law was signed on January 5th by Bush.

4. The IMBRA law went into effect on March 6th.

5. June 15th was the first day the NEW form was avaiable on the internet at USCIS.Gov

6. What the "Backlog Elimination Plan" is that Bush set forth in 2001.

7. That we are to have open arms and not long lines for immigrating (Bush's Statement)

8. The USCIS goal is to have all processing done in 6 months or less by end of FY2006.

9. NOA=Notice of Action

Now, with all that being said, shouldn't the people who answer the phones and at least be given a memo on who the USCIS Director is for Godsakes!

Oh, and one other thing. I learned NOTHING new when talking with any of them or the supervisor. No one should waste their time talking with them, if anything it makes you feel worse that they don't know anything about anything, therefore your processing may or may not take place.

Oh let me add this in...this is why I am frustrated:

Days Months

Submission to Current

4/4/2006 8/23/2006 141 4.9

102 3.5

Receipt to RFE

4/4/2006 6/28/2006 85 2.9

62 2.1

RFE receipt until today

7/6/2006 8/23/2006 48 1.7

35 1.2

IMBRA Signed Until Update

1/5/2006 6/15/2006 161 5.4

IMBRA Effective until Update

3/6/2006 6/15/2006 101 3.4

IMBRA Eff Date to My App

3/6/2006 4/1/2006 26

Might I also add that only 35 people from the Cayman Islands became a USC last year.....35!

amazing! .....or is it? Thanks for the update, discouraging as it is. At least we know.

Must be a pretty sad place to work.

[oceanrose74 0]

I agree, is useless to waste the time calling.

[David and Marina 0]

I realize the might to be officers, but I was transferred to an officer. No additional help.

[kitkat1 5]

My congressman's office told me yesterday that I-129Fs take one and half years to process. When I tried to explain, gently, that perhaps she was a bit confused about the actual petition that I was calling about, she insisted that one and half years is normal. When I finally spoke to someone who I thought might have a clue, he had no idea what IMBRA was. Moral? No one knows anything!!!!

[noblehero 0]

Thanks for the info...even as sad as it is.

Is there any way we could just go there....physically? Has anyone ever tried that...actually knocking on the door?

A USCIS tour?

[noura 0]

Thanks for the info...even as sad as it is.

Is there any way we could just go there....physically? Has anyone ever tried that...actually knocking on the door?

A USCIS tour?

perhaps we should enlist some california vj'ers to go line up and check it out. please come back w/ a full report for us.

[garya505 2]

Thanks for the info...even as sad as it is.

Is there any way we could just go there....physically? Has anyone ever tried that...actually knocking on the door?

A USCIS tour?

perhaps we should enlist some california vj'ers to go line up and check it out. please come back w/ a full report for us.

And let us know if anyone is actually working there, or just standing around the water cooler telling immigrant jokes.

[MHandMB 0]

Is there anyone we can complain to about the 1-800 number? Seriously, it's a waste of time and money. They could probably do away with the number altogether and with the money they save, hire a few more people at each agency and it would work wonders.

[Henry&Xia 0]

Here's somes additional info, The assistant Director of USCIS who Authorerd the 6-8 page memo advising how to implement the Imbra Processing and how to adjucate the petitions His Name is Michael "Mike" Aytes there's another one that does not return Phone calls after three seperate messages two by Voice mail and One directly to His Secretary.

Don't forget people, They repaort to the same guy that screwed up Katrina Relief, Chertoff ! He doesnt have that guy Brown to blame this time.

[andy_k1 0]

Do you guys think it helps if I physically go to CSC to check what is going on? I have only one hour driving to Laguna Niguel.

[iceyspots 0]

If I'm not mistaken, people have protested in front of TSC back when they were processing fiancé petitions. Big signs and everything.

[David and Marina 0]

Do you guys think it helps if I physically go to CSC to check what is going on? I have only one hour driving to Laguna Niguel.

Actually if I was that close I would go, honestly. Just to see IF anyone is working there and IF anyone there actually knows what is going on with any of the processing.

[iceyspots 0]

Do you guys think it helps if I physically go to CSC to check what is going on? I have only one hour driving to Laguna Niguel.

Actually if I was that close I would go, honestly. Just to see IF anyone is working there and IF anyone there actually knows what is going on with any of the processing.

yes! spy into the windows from afar and see if anyone is actually doing anything... or get some special binoculars and find out if they are surfing the net doing nothing on the computers! lol