I-90 still in process

[gringoconmexicana 2]

Hi. I've called the USCIS on this topic twice and been given two different answers.

My wife was approved for her permanent resident card and that, according to the USCIS, is set to expire in January. Of course, January wasn't the date of her approval, it was March, but whatever. The USCIS says it's January, so it doesn't matter what the facts are.

So now we are to file an I-751 to lift conditions. Unfortunately, the USCIS lost my wife's card before she ever received it. And, after a near infinite number of I-90 requests being rejected, the current one remains officially in process.

According to the directions for filing an I-751, one piece of evidence required is a copy of my wife's permanent resident card, which, obviously, she doesn't have.

Said one USCIS officer, in lieu of sending in a copy of the resident card, we can send in a copy of the stamp indicating the I-90 is in process, and the page of the Visa stating her name and birthdate and all that sort of information.

Unfortunately, after I hung up the phone, I realized my wife doesn't have her Visa anymore because the USCIS took away the Visa when they gave her the I-90-in-process stamp.

So, I called back again, asking about that. And the new USCIS officer said there is nothing written regarding sending anything in lieu of a copy of the permanent resident card. He said we just had to send a letter explaining why there is no copy of the permanent resident card. Based on the fact the USCIS has never once taken any of my letters into consideration for anything, I doubt this will work.

So, my question then is, has anybody sent in an I-751 without evidence of a green card? What did you send in lieu of a copy of the card. And how did that work out?