Jump to content
island10

Can't get through to the human with 1800 #

 Share

12 posts in this topic

Recommended Posts

Hi everyone

I got the email "On November 4, 2010, the post office returned the notice we last sent you on this case I485 APPLICATION TO REGISTER PERMANENT RESIDENCE OR TO ADJUST STATUS as undeliverable. This may have serious effects on processing this case. Please call 1-800-375-5283 to update your mailing address for this notice to be re-sent." and the same email for the APPLICATION FOR EMPLOYMENT AUTHORIZATION.

I know they were biometrics appointment and I tried to call the 1800 # but cant get the people on the phone, so how can I update or verify my address if I cant get the people through the number? Anyone have an advise for this case?

Thanks in advance.

AOS/ROC - Done

Link to comment
Share on other sites

Filed: K-1 Visa Country: Netherlands
Timeline

Hi everyone

I got the email "On November 4, 2010, the post office returned the notice we last sent you on this case I485 APPLICATION TO REGISTER PERMANENT RESIDENCE OR TO ADJUST STATUS as undeliverable. This may have serious effects on processing this case. Please call 1-800-375-5283 to update your mailing address for this notice to be re-sent." and the same email for the APPLICATION FOR EMPLOYMENT AUTHORIZATION.

I know they were biometrics appointment and I tried to call the 1800 # but cant get the people on the phone, so how can I update or verify my address if I cant get the people through the number? Anyone have an advise for this case?

Thanks in advance.

I don't have advise on your case, but there is a way to reach a human at USCIS. You have to get to the menu choice asking about your receipt number, and press 6, that you don't know it, or lost it. I think the sequence is this:

1 -for English, 2-for questions on an existing case, and 6-if you lost or don't know your receipt number. You may have to wait awhile, but they will answer. A recording will tell you how long you have to wait. I am not sure if I missed a number choice to press, but you can listen to the menu items and get to the right choice to press 6.

-Blu-

Service Center : California Service Center

Consulate : Amsterdam

02-27-09: I-129F Sent

03-10-09: I-129F NOA1

06-10-09: I-129F NOA2

06-17-09: Rec'vd by NVC

06-18-09: STUCK IN NVC AP

06-25-09: FINALLY petition on it's way to the embassy

06-29-09: DHL delivered our packet to the embassy in Amsterdam

07-01-09: Rec'd Packet 3!!!!

08-01-09: Rec'd Packet 4

08-25-09: Interview date...APPROVED!!!!

12/12/09: Fiancee arrival date WOOOT!

02/20/10: Married and SOOOO happy!

04/20/10: Sent off AOS (finally!)

05/03/10: Rec'd AOS NOA1

Link to comment
Share on other sites

Filed: F-2A Visa Country: Jamaica
Timeline

Hi everyone

I got the email "On November 4, 2010, the post office returned the notice we last sent you on this case I485 APPLICATION TO REGISTER PERMANENT RESIDENCE OR TO ADJUST STATUS as undeliverable. This may have serious effects on processing this case. Please call 1-800-375-5283 to update your mailing address for this notice to be re-sent." and the same email for the APPLICATION FOR EMPLOYMENT AUTHORIZATION.

I know they were biometrics appointment and I tried to call the 1800 # but cant get the people on the phone, so how can I update or verify my address if I cant get the people through the number? Anyone have an advise for this case?

Thanks in advance.

You can call and speak with a HUMAN... I was able to get thru to a human about 45 min ago when I called with my Aunt on the line.

you will need toget to someone to inform them of this.. also you can change your address with the following link below:

https://egov.uscis.gov/crisgwi/go?action=coa

Current cut off date F2A - Current 

Brother's Journey (F2A) - PD Dec 30, 2010


Dec 30 2010 - Notice of Action 1 (NOA1)
May 12 2011 - Notice of Action 2 (NOA2)
May 23 2011 - NVC case # Assigned
Nov 17 2011 - COA / I-864 received
Nov 18 2011 - Sent COA
Apr 30 2012 - Pay AOS fee

Oct 15 2012 - Pay IV fee
Oct 25 2012 - Sent AOS/IV Package

Oct 29 2012 - Pkg Delivered
Dec 24 2012 - Case Complete

May 17 2013 - Interview-Approved

July 19 2013 - Enter the USA

"... Answer when you are called..."

Link to comment
Share on other sites

I don't have advise on your case, but there is a way to reach a human at USCIS. You have to get to the menu choice asking about your receipt number, and press 6, that you don't know it, or lost it. I think the sequence is this:

1 -for English, 2-for questions on an existing case, and 6-if you lost or don't know your receipt number. You may have to wait awhile, but they will answer. A recording will tell you how long you have to wait. I am not sure if I missed a number choice to press, but you can listen to the menu items and get to the right choice to press 6.

-Blu-

Thank you Blu, I tried so many times but I still cant reach a human!!!!!

AOS/ROC - Done

Link to comment
Share on other sites

You can call and speak with a HUMAN... I was able to get thru to a human about 45 min ago when I called with my Aunt on the line.

you will need toget to someone to inform them of this.. also you can change your address with the following link below:

https://egov.uscis.g...i/go?action=coa

I never changed the address and got NOAs fine with the address so I dont know why it undeliverable. Do you have any thick to get a human on the phone? I tried so many times and still got recorded. I was thinking if I cant get a human on the phone I will change the address online but use the same address.

AOS/ROC - Done

Link to comment
Share on other sites

Filed: K-1 Visa Country: Netherlands
Timeline

I never changed the address and got NOAs fine with the address so I dont know why it undeliverable. Do you have any thick to get a human on the phone? I tried so many times and still got recorded. I was thinking if I cant get a human on the phone I will change the address online but use the same address.

I am not quite understanding why you are having problems getting someone on the phone. I kinda told you how to go about it. It has worked every time I have called. You have to get to the menu choice #6 where it says you lost or don't know your receipt #. Then you will have additional recordings, but if you stay on the line, they will pick up. A recording even comes on telling you your approx hold time. I just tried it again. It works fine that way,

-Blu-

Service Center : California Service Center

Consulate : Amsterdam

02-27-09: I-129F Sent

03-10-09: I-129F NOA1

06-10-09: I-129F NOA2

06-17-09: Rec'vd by NVC

06-18-09: STUCK IN NVC AP

06-25-09: FINALLY petition on it's way to the embassy

06-29-09: DHL delivered our packet to the embassy in Amsterdam

07-01-09: Rec'd Packet 3!!!!

08-01-09: Rec'd Packet 4

08-25-09: Interview date...APPROVED!!!!

12/12/09: Fiancee arrival date WOOOT!

02/20/10: Married and SOOOO happy!

04/20/10: Sent off AOS (finally!)

05/03/10: Rec'd AOS NOA1

Link to comment
Share on other sites

I am not quite understanding why you are having problems getting someone on the phone. I kinda told you how to go about it. It has worked every time I have called. You have to get to the menu choice #6 where it says you lost or don't know your receipt #. Then you will have additional recordings, but if you stay on the line, they will pick up. A recording even comes on telling you your approx hold time. I just tried it again. It works fine that way,

-Blu-

Thanks again Blu, I just reached a woman and she was very helpful.

AOS/ROC - Done

Link to comment
Share on other sites

Filed: K-3 Visa Country: Thailand
Timeline

Hi everyone

I got the email "On November 4, 2010, the post office returned the notice we last sent you on this case I485 APPLICATION TO REGISTER PERMANENT RESIDENCE OR TO ADJUST STATUS as undeliverable. This may have serious effects on processing this case. Please call 1-800-375-5283 to update your mailing address for this notice to be re-sent." and the same email for the APPLICATION FOR EMPLOYMENT AUTHORIZATION.

I know they were biometrics appointment and I tried to call the 1800 # but cant get the people on the phone, so how can I update or verify my address if I cant get the people through the number? Anyone have an advise for this case?

Thanks in advance.

Your problem may be at the post office & not USCIS. Make sure USPS has your name associated with the delivery address. Make the name of the immigrant is inside the mail box.

You can update your address with USCIS on line, by phone, by mail or in person. After a disaster in trying to get my daughters documents I did all 4. The day I went to USCIS office I was told it would take 60 days to get her docs again. They arrived the next day!

Link to comment
Share on other sites

Your problem may be at the post office & not USCIS. Make sure USPS has your name associated with the delivery address. Make the name of the immigrant is inside the mail box.

You can update your address with USCIS on line, by phone, by mail or in person. After a disaster in trying to get my daughters documents I did all 4. The day I went to USCIS office I was told it would take 60 days to get her docs again. They arrived the next day!

Thank you. I reached a woman and did update my mailing address on the phone and she sent a request to the USCIS office to resend the notice. I use P.O. BOX and the problem was they have a wrong city on filed.

AOS/ROC - Done

Link to comment
Share on other sites

Filed: AOS (pnd) Country: Mexico
Timeline

I filed for wife and daughters k1 and k2 visa with a previous adress. We are now filing for their AOS this coming Monday with our new adress. Do I still need to contact them regarding the different adress than when we file the k1 and k2 even though all our AOS docs we are sending them have our new adress?

AOS- Sent Nov. 8th 2010 Chicago Lockbox

AOS- Received Nov.12 2010 Chicago Lockbox

AOS- Received NOA1 Nov. 16 via email

AOS- Received Hard Copy Noa1's via US Postal Nov 18.

AOS- i485,EAD,AP for wife/ EAD for child touched Nov.19

AOS- Received Biometrics for mother and child Nov.22nd via US Postal scheduled for Dec 15th.

AOS- Went in for Biometrics. Dec 15th at 8am. Pretty fast..took bout 20 min in and out for mother and child.

AOS- Recieved NOA2 Jan 10th. Appt set for Feb.8th at 1:30pm

AOS- Approved Feb 8 Permanent residency

Link to comment
Share on other sites

I filed for wife and daughters k1 and k2 visa with a previous adress. We are now filing for their AOS this coming Monday with our new adress. Do I still need to contact them regarding the different adress than when we file the k1 and k2 even though all our AOS docs we are sending them have our new adress?

We file with the new address too and no problem, you will need to provide the address in a cover letter. Good luck :)

Edited by island10

AOS/ROC - Done

Link to comment
Share on other sites

Filed: Citizen (apr) Country: Australia
Timeline

** moved from "Adjustment of Status (Green Card) from Family Based Visas" to General Immigration Related Discussion as this isn't a question about the AOS process specifically, more a general Immigration "question"/need for definition**

Link to comment
Share on other sites

 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
- Back to Top -

Important Disclaimer: Please read carefully the Visajourney.com Terms of Service. If you do not agree to the Terms of Service you should not access or view any page (including this page) on VisaJourney.com. Answers and comments provided on Visajourney.com Forums are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Visajourney.com does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. VisaJourney.com does not condone immigration fraud in any way, shape or manner. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All reported threads/posts containing reference to immigration fraud or illegal activities will be removed from this board. If you feel that you have found inappropriate content, please let us know by contacting us here with a url link to that content. Thank you.
×
×
  • Create New...