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kofilovesama

question for friend he cant log on

By kofilovesama in Site-Related Discussion - Updates, Ideas, etc.

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kofilovesama Enthusiast

kofilovesama   4

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Filed: K-1 Visa Country: Ghana
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hello vjers so a friend created an account, made a username different from his display name. so day after day his browser saved his stuff so he did not have to remember that info. once he reset his cookies, that info was lost, so now he remembers the display name and his password but not his username. i tried to get on here and find a place to change it and you cant from what i see. i see display and email change but no username change options. or a place to send email to retrieve that info for him. if anyone can help that would be nice thanks!!

''BE NOT AFRAID'' - JESUS

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VanessaTony Grand Master

VanessaTony   3,567

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Filed: Citizen (apr) Country: Australia
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hello vjers so a friend created an account, made a username different from his display name. so day after day his browser saved his stuff so he did not have to remember that info. once he reset his cookies, that info was lost, so now he remembers the display name and his password but not his username. i tried to get on here and find a place to change it and you cant from what i see. i see display and email change but no username change options. or a place to send email to retrieve that info for him. if anyone can help that would be nice thanks!!

He would have registered a particular email address with his profile, can he check his email to see if the information has been saved there (I keep all my website registration info in a separate folder because of this exact thing!

He can click "forgot password" when he tries to sign in and it will give him the option to enter his email address OR his username. I suggest trying the email option and see what happens. I've never tried it but perhaps they will email him his username as well?

Edited by Vanessa&Tony

Aussie K1 process - http://www.visajourney.com/forums/topic/206016-australian-beneficiaries-packet-3-to-interview-date/
AOS, EAD & AP - the Aussie Way (including document list) - http://www.visajourney.com/forums/topic/235331-aos-ead-ap-from-k1-the-aussie-way-doc-list-included/
ROC April 2012 - http://www.visajourney.com/forums/topic/358760-i-751-april-2012-filers/ (includes document list)
N-400 April 2013 - http://www.visajourney.com/forums/topic/412738-n-400-april-2013-filers/ (includes document list)

N-400 Interview review - http://www.visajourney.com/forums/topic/412738-n-400-april-2013-filers/?p=6381814

N-400 Oath Ceremony review - http://www.visajourney.com/forums/topic/412738-n-400-april-2013-filers/?p=6537699
Aussie Chat page continued - http://www.visajourney.com/forums/topic/331922-new-2011-land-downunder-aussie-aussie-aussie-oi-oi-oi/
Aussie Name Change on Passport Process - http://www.visajourney.com/forums/topic/248400-australian-passport-name-change-process/
Travel on maiden name passport with married name GC, tickets in married name - http://www.visajourney.com/forums/topic/183541-land-downunder-aussie-aussie-aussie-oi-oi-oi/page__view__findpost__p__4135806
Shipping Costs from Aus to US - http://www.visajourney.com/forums/topic/293179-shipping-costs-aus-to-usa/

Notes:
- For my "standard" timeline please see timeline to the left
- For timeline with Aussie specifics & more detailed info, please see the "About Me" section of my profile

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kofilovesama Enthusiast

kofilovesama   4

Posted
Filed: K-1 Visa Country: Ghana
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He would have registered a particular email address with his profile, can he check his email to see if the information has been saved there (I keep all my website registration info in a separate folder because of this exact thing!

He can click "forgot password" when he tries to sign in and it will give him the option to enter his email address OR his username. I suggest trying the email option and see what happens. I've never tried it but perhaps they will email him his username as well?

thanks for the idea but it didnt work just sends him to a place to change password. wonder what administrator could help with this situation?

''BE NOT AFRAID'' - JESUS

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Captain Ewok Veteran

Captain Ewok   1,891

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Filed: K-1 Visa Country: Singapore
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Use this form:

http://www.visajourney.com/forums/index.php?app=core&module=global&section=lostpass

They can use their email address they registered with to get back in :).

I am an Ewok. I am here to to keep the peace. Please contact me if you have a problem with the site or a complaint regarding a violation of the Terms of Service. For the fastest response please use the 'Contact Us' page to contact me.

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