What's next after Service Request Case Status Letter?

[pixie77 2]

Hi Everyone,

I called USCIS on Sept.24 to make a service request about my biometrics. I haven't received my biometrics since I filed my paper work last June, that's why I called for a service request.

Today, I received a letter from USCIS acknowledging my service request and this is what it said:

Your case is awaiting the required Biometrics submittal, and is currently in suspense until you complete this process. Your application information has been entered into the system which schedules applicants for biometrics at their local Application Support Center. Biometrics appointments are scheduled as slots become available at the ASC. Once you have been scheduled for an appointment, you will receive ASC appointment notice to appear at a certain date and time at your local ASC. You must take the ASC appointment notice and photo id to your appointment.

What do I do now? Should I just wait for the Biometrics letter? Should I schedule infopass?

Thanks for your inputs, much appreciated!!

[sdchargers 0]

Hi Everyone,

I called USCIS on Sept.24 to make a service request about my biometrics. I haven't received my biometrics since I filed my paper work last June, that's why I called for a service request.

Today, I received a letter from USCIS acknowledging my service request and this is what it said:

What do I do now? Should I just wait for the Biometrics letter? Should I schedule infopass?

Thanks for your inputs, much appreciated!!

I have the same problem and called USCIS to get a service request also. They told me that the case keeps being processed even when the biometrics haven't been submitted so it looks like your case s in it's final stage and all you need is to get the appt letter and do the biometrics.

You can probably just wait until you receive it, they'll probably send you a letter if there's a problem anyway. As long as you checked with them to see if it wasn't sent already and lost in the mail, I wouldn't worry too much about it.

I have a question though, when I called today, for the service request, I only gave the receipt number of the I-485 but after the call ended, I realized that maybe I should have given them the I765 number and all other files. Or maybe the service request for I485 will cover it all anyway?

What receipt numbers did you give them?

Goog luck

[pixie77 2]

I have the same problem and called USCIS to get a service request also. They told me that the case keeps being processed even when the biometrics haven't been submitted so it looks like your case s in it's final stage and all you need is to get the appt letter and do the biometrics.

You can probably just wait until you receive it, they'll probably send you a letter if there's a problem anyway. As long as you checked with them to see if it wasn't sent already and lost in the mail, I wouldn't worry too much about it.

I have a question though, when I called today, for the service request, I only gave the receipt number of the I-485 but after the call ended, I realized that maybe I should have given them the I765 number and all other files. Or maybe the service request for I485 will cover it all anyway?

What receipt numbers did you give them?

Goog luck

Hi Sdchargers,

I gave them my I-485 receipt # and my Alien no. You can find these info on your I-485 receipt notice. I just figured that I needed to give them the I-485 because my 765 was filed concurrently with it. I don;t know really but for now I just know that biometrics is keeping in the way of my processing. Anyway they should give you a referral ID during your call and 2 weeks later you should be getting a letter acknowledging the service request phone call.

Right now, I'm annoyed because it's taking forever for my paper works to be done. We can't make plans or anything unless this is done.

Goodluck to us.

Take care!

[sdchargers 0]

Hi Sdchargers,

I gave them my I-485 receipt # and my Alien no. You can find these info on your I-485 receipt notice. I just figured that I needed to give them the I-485 because my 765 was filed concurrently with it. I don;t know really but for now I just know that biometrics is keeping in the way of my processing. Anyway they should give you a referral ID during your call and 2 weeks later you should be getting a letter acknowledging the service request phone call.

Right now, I'm annoyed because it's taking forever for my paper works to be done. We can't make plans or anything unless this is done.

Goodluck to us.

Take care!

Hey,

Same here, we can't really make plans and continuously have to check our mail and stress over this process. But in the end, we just have to remember that once this is all over with, we won't have to go through this anymore!

Here's to hoping this all turns out for the best!