August Interviews Crew - AOS Journey

Tater&Bugger · November 22, 2010

Been on hold an hour. The first woman was jsut reading off a script and told me to resend what I sent the first time. I told her this made no sense because if they way 2 copies they can make them themselves. She then told me to contact an Immigration Lawyer. HAHA. I explained to her there is nothing wrong with my case and there is no need. I just need to know what was wrong with what I sent, that I do not want to keep resending the same forms and keep getting the same RFE. She just kept reading website instructions off a screen. What a dummie. I hate calling them because there is no 'service' in their customer service. Anyways, after telling her what I wanted a bunch of times she said that she would transfer me to a higher level of customer service. The announcements are in spanish and I've been waiting over an hour.

In the mean time I am texting Justin and turns out he may have given me the wrong forms. So I could strangle him about now. I am waiting until someone from 'higher level of customer service' to answer so I can a) tell them this wait time is absurd and they shouldn't refer to themselves as CR and b) ask exactly what they want me to send back as I thought I sent the right forms. Not mentioning that Justin told me he has even more detailed forms though. OMG. FML right now lol.

Edited November 22, 2010 by Tater&Bugger

Tater&Bugger · November 22, 2010

I am SOOOO sick of USCIS. So after 1.5hrs waiting I spoke with another girl, in the same department because no supervisors were available. She just kept asking to same dumb questions and repeating the same script. I don't think she even knew what was going on until 15mins into our convo. All she could tell me was to resend what I sent the first time. She kept trying to transfer me to a supervisor but no one was 'available' and she said my best luck was to try again in an hour. I told her no thanks, I want priority and can wait on hold but she just kept saying there is no one to take my call now... like seriously in a two hour span no one is at their desk?

I tried asking her what the the name/code of the tax return form SPECIFICALLY so I can make sure I am sending the right thing but she kept ignoring my question. Probably didn't know the answer. I also asked if it is the wrong form then why was my Visa approved, when I submitted the exact same thing then. So did USCIS make an error? But no, no one can answer my questions and I should just mail back.

So in the end I took her ID number and am including a complaint letter with my returned info. If they are not happy with what I sent they can take it up with the 1-800 department because I already did and still am doing what I can on my part.

NOW-for the tax forms. What is the name or code for the form? What did you all send? A friend who lives on the same base sent the same as me and has her interview booked. We submitted the same tax forms as we did for the Visa.

nickbits · November 22, 2010

should be form 1040 or 1040ez, U.S. Individual Income Tax Return

Tater&Bugger · November 22, 2010

Ok so who knows what the problem is then. Ugh. Guess I have to send more copies... even though they had it to approve my Visa and I sent the same thing again. I will go over them carefully and make sure they printed right, because I know when I tried to print them for my AOS it came out funny, so I printed a second copy and sent those. 2007-2009.

Veronik · November 23, 2010

Gosh what a mess! I can't believe you actually waited on hold for that long, I would have riped the phone out of its socket! Is there an IRS office close to you? You could always go and get the forms you need if you don't have them... I guess include in you cover sheet for your RFE that your resubmitting the forms you sent in the first place... Who knows, maybe they got lost on someone's desk (how convenient would that be!!!)

Keep us posted, and sorry you went through all that... I put the right date on the chart, not that it matters really...

User .......... AOS sent .... NOA1 ....... Bio. App ... AP/NOA? .... AP - Result ... EAD NOA? ... EAD Result ... AOS Result

----------------------------------------------------------------------------------------------------------------------------

mandaNchris ... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... -----------.... xx/xx/xx ... ---------- ...-----------

Rose416 ....... 09/25/10 ... 10/08/10 ... 10/28/10 ... 10/08/10 ... -----------.... 10/08/10 ... 11/19/10(a) ..-----------

Vero and Chris. 10/06/10 ... 10/18/10 ... 11/24/10 ... 10/18/10 ... -----------.... 10/18/10 ... ---------- ...-----------

J & J ......... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... -----------.... xx/xx/xx ... ---------- ...-----------

Wishing ....... 10/11/10 ... 10/20/10 ... 11/12/10 ... 10/20/10 ... -----------.... 10/20/10 ... ---------- ...-----------

Alaba ......... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... -----------.... xx/xx/xx ... ---------- ...-----------

Valerie78 ..... 11/17/10 ... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... -----------.... xx/xx/xx ... ---------- ...-----------

nickbits ...... 09/16/10 ... 09/24/10 ... 10/28/10 ... 09/24/10 ... 11/16/10 (a)... 09/24/10 ... 11/16/10(a) ..Int.12/13/10

Brenda2010 .... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... -----------.... xx/xx/xx ... ---------- ...-----------

Tater&####### .. 10/08/10 ... 10/19/10 ... 11/09/10 ... 10/19/10 ... -----------.... 10/19/10 ... ---------- ...RFE 11/18/10

ken and kate .. 11/15/10 ... xx/xx/xx ... xx/xx/xx ... xx/xx/xx ... -----------.... xx/xx/xx ... ---------- ...-----------

Tater&Bugger · November 23, 2010

The IRS faxed us new copies. I don't know whats wrong with what we had, we gave the same thing for my Visa. I know when I tried to print them this time it was being funky, so maybe it cut something off that I didn't notice. Either way the IRS faxed us new copies so I just sent those. If they still have a problem with it then I am at a loss.

Crappy thing is mail will be slow because of the Thanksgiving day holiday... ironic part is the same thing happened when I sent the package in Oct. Chicago office was closed for Canadian TG. One last vent, I still can't get over how much it costs to priority/express mail anything within the US. Mailing more from Canada to the US costs less.

knnth · November 23, 2010

Tater&#######, sorry you're having such problems with this AOS RFE thing!

I feel like a weight's been lifted off my back; just received FOUR identical emails telling me USCIS has received my AOS/EAD package Was just starting to get worried it got lost in the mail. I guess my case hasn't been officially received yet, since the receipt number cannot be found on uscis.gov .. oh well, gotta give them time

Veronik · November 23, 2010

Tater&#######, sorry you're having such problems with this AOS RFE thing!

I feel like a weight's been lifted off my back; just received FOUR identical emails telling me USCIS has received my AOS/EAD package Was just starting to get worried it got lost in the mail. I guess my case hasn't been officially received yet, since the receipt number cannot be found on uscis.gov .. oh well, gotta give them time

Same thing happened to me, I think I was in there system when I got the actual paper notice if I remember... Not too worry, from what others have said their website is not the most accurate/updated... So I'll put your notice date as today, you did receive the e-mails today, right?