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hunnyko

GOT MY NEW WAC NUMBER

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Look, I know for a fact that others have called to Customer service center to place a request for their Bio letter and some have received response within days or weeks and some others haven't. As for me the calls that I made didn't work but it doesn't mean it is your case. I just waited the first 30 days to call them (none response) then I waited 30 more days to call and emailed them again (none response), then I called them 5 days after (none response) and then I waited 10 days (last Monday) and I emailed them again and it was when finally I got an email with a copy of my Bio letter attached to it and also a little notice saying that Biometrics letter has been sent to my address. So those were 74 days waiting for my Bio letter.

As for the question about the email. Well I sent them my inquiry from my personal email and I had not problem at all.

Good luck.

Thanks for the info.... i guess i have to wait for a couple of weeks b4 i send email or to place for a call again.

Edited by hunnyko
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