CIVIL DOCUMENTS STILL CUSTOMS NY

[Mace1 0]

Please anybody has had any problem with customs for civil documents??? we can send civil documents with no problem or there is any type of restrictions? my package is on hold since june 29th and has no been delivered to NVC so I am wondering if i can still wait for it...claim? or have my mom who is sick to get all the documents again and pictures and everything? and send by Fedex or HL UPS?

thanks

[Darnell 8,478]

you contact customs office that has it, yet?

[Mace1 0]

you contact customs office that has it, yet?

They don't give me any reason, my mom is old and she sent the package through registered mail and no express mail....express mail does have this service in customs that they can check in their system. I can check mine in USPS online but it says it is in custom and that is and it doesn't have the same service than express mail.....ANyway I talked to Supervisor last friday and i requested expedite the case and then they sent the email the same day that i requested it at the same time i sent an email to the Embassy and i told about my mom's conditions. She has very high cholesterol due to depression this is why she was told by the doctor....it makes her cholesterol goes up when she doesn't even eat food to make it high......The Embassy replied my email from Peru and they told me that as soon as they get the file from my mom they will schedule an appoitment so i don't know it means that they approved it already today or no....but the Supervisor from the NVC told me that if the civil documents arrive when they send the file to Peru they will also forward those papers otherwise she can get new ones and have them ready when she has her interview and the NVC will no wait for them...I hopeeeeeeee everything goes well.

[Darnell 8,478]

sorry, i take your answer as a 'no' to my question of -

you contact customs office that has it, yet?

They have a customer service line, local, you should call them !